Aarenet Partner Conference Event 2018 in Penang, Malaysia

Aarenet announced today that it hosted the 2018 APAC Partner Conference event at the Shangri-La Rasa Sayang in Penang, a UNESCO World Heritage city in Malaysia. The three-day event was a great success as Aarenet Management team and Keynote Speakers had the opportunity to deliver relevant regional strategy best practices such as VoIP and System Security, Aarenet Customers and Partners Community (APCC) concept, Enhanced Applications & Services, Operational News, Technology Trends and Development Roadmap. Our Customers and Partners also had opportunities to collaborate and networking through the break-out workshop sessions. “Being able to team up in smaller groups, our Partners and Customers were able to effectively deliberate the relevant discussion topics in a very friendly but effective and productive manner.”, said Mr. Luzi von Salis, Aarenet Board Member.  

“I attended a lot of Partner Conferences which were usually long drawn out and boring. I am pleased that the recent Aarenet Partner Conference was very well organised and the subjects covered by the Keynote Speakers were thought-provoking, succinct, interesting, and without hyperbole. I especially found Herr Andreas Danuser’s workshop to be really educational. The news of the soon to be available Phoenix platform was indeed welcomed as it will widen Aarenet's offerings and keep Aarenet relevant into the foreseeable future.”, said Dato Ravi Shanker, Chairman - Asiankom.  

During the course of this Conference, Aarenet presented Partner of Year awards 2017 and 2018 to our selected Partners.  It is not easy to achieve this award as our Partners had to meet a stringent set of criteria defined by Aarenet.  We are very pleased with our selection and we look forward to extend this award to qualified Partners in 2019 and future years.

“In order to receive the Partners of the Year awards, the Recipients had to deliver strong revenues to Aarenet, extended Aarenet’s services and solutions to new Vertical markets, provided high quality and support services to both Aarenet and our Customers. We were honoured to present the prestige Partner of the Year awards for 2017 and 2018 to our well-deserved Partners and would like to send our warmest congratulations to them.  I also would like to take this opportunity to say thank you to Mr. Felix Jakob – Aarenet CEO for his relentless support and  guidance.  It would not have been possible to achieve the excellent growth and success in the APAC region without leadership.”, said Bao Vo, Aarenet APAC Regional Director.

Due to the favourable input from our Partners and Customers for this year Event, Aarenet is looking forward to hosting our 2019 Partner Event in another country in the Southeast Asia region.

New Aarenet desktop client “an Web-Phone”

Aarenet has released a new desktop client for Windows and Mac desktops. The application, based on WebRTC, provides a browser-oriented application that connects to the Aarenet VoIP System. It provides a phone extension without the need to connect a physical device. Chat and group chat functionality, secure voice encryption as well as video call support complete a suite of business applications.

WebRTC is an open-source web-based application technology and allows users to send real-time media without the need for installing plugins. The speech information is encrypted using the secure real time communication protocol (SRTP) and provides a good protection and privacy.

In the “an Web-Phone” application, busy state status can be made visible for all stored contacts which are connected to the same system and supports real-time status updates. During an active call, the user status is automatically changed to “busy”. Instant message functionality to online internal contacts further increases the user experience. Calling to compatible SIP phone or to Aarenet’s smartphone client “an IP-Phone” in video mode completes the set of comfort features.

To enhance the reachability of the user, a standalone desktop application, “an Web-Phone App” has been developed. Using this application, a standard executable desktop application is visible in the taskbar of the client.

Frank Remmers, Sales Director at Aarenet says: “The use of WebRTC technology broadens the application scope and will improve the user experience even further compared to a legacy phone. The trend from traditional telephone sets to the use of soft phones is visible and with the “an Web-Phone” we provide in combination with the Smartphone App an IP-Phone a valuable option. Through the application, the user can view and administer account features like call forwarding, voice mail settings and call distributions. Finally, the SRTP protocol ensures a good protection of the communication against eavesdrop attempts.”

The new application can be activated on all systems with software version 6.11 or higher. Customisation can be offered to show the customer’s logo and background colour in the application.

New Aarenet VoIP System Release 6.11

The new Aarenet VoIP System Release 6.11 has been released End of October 2018 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations is offered without impacting the availability of active service.

To advance in the development of desktop-based communication clients, a browser independent version of the softphone application “an Web-Phone” was developed. Supporting windows and MAC operating systems, the application allows WebRTC based telephony services without the need to keep a browser window open. This broadens the application scope and will improve the user experience. Through the application, the user can now view and administer account features like call forwarding, voice mail settings and call distributions. Managing the account through a single application improves and eases the end-user application experience.

Furthermore, the new version now supports the latest Polycom SIP Phones. The Polycom VVX 600 phone is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected. Founded on the behavior common to smartphones and tablets, the intuitive gesture-based, multi-touch user interface of the VVX 600 phone makes navigation easy and requires minimal training. With its combined ergonomic design, Polycom HD Voice quality and a large, high resolution color, multi-touch screen, the VVX 600 Business Media phone is ideal.

Together with the VVX 600, also auto-provisioning features for the VVX 410 and VVX 201 are developed and integrated.

Next to planned software maintenance, specific customer features have been implemented. Details of all included features will be communicated upon request.

Aarenet strengthens APAC Support Infrastructure with New Regional Operations Manager and NOC

Aarenet announced today that it has further expanded its technical support operations in the Asia Pacific region to cope with its growing Customer Base. The company has appointed a new Regional Operations Manager – Mr. Benjamin Stuber and built a brand new Network Operations Centre in Ho Chi Minh City which houses the APAC Technical Support Team, Laboratory and Customer Training Centre.

Mr. Benjamin Stuber moved to Vietnam from Switzerland to head the APAC Operations team since June of this year.  Mr. Stuber’s comprehensive IT and Telecom experience has assisted Aarenet in delivery high quality operations, planning and support for post-sales activities within our current Carrier Customer base as well as newly acquired projects. 

Mr. Stuber said “I am gratified to be part of the APAC team. Being presence locally in Vietnam, I have the opportunity to be closer to our Carrier Customers and support them in any which way that I can. I am looking forward to working diligently with my colleagues here in Vietnam and in Switzerland to improve our Technical Support capability, to improve efficiency in keeping up with the business growth rate in the region and to ensure the highest quality delivery and support for our Partners and Customers.”

Aarenet’s Management team has been very satisfied with the progress delivered to-date by Mr. Benjamin Stuber. He has overhauled the Technical Support resources by acquiring new Engineers, employs new tools, introduces new measures to improve efficiency and warrant the highly complex Service Level Agreement expected by our Carrier Customers.

Aarenet is looking forward to support Mr. Stuber and his team to continue our success in the APAC region.

New Smartphone App Version

Aarenet releases a new version of the smartphone app “an IP-Phone” including rich messaging and busy lamp field for virtual PBX users.

Aarenet announced today that it released a new version of the smartphone app “an IP Phone” including new features. Rich messaging enables the user to send pictures or pdf files to internal virtual PBX subscribers using the smartphone application. The busy lamp indication shows for contacts stored as favorite the call state if the contact is calling or free. The features can be activated for existing customers too and will be made available upon request.

Next to the new features, general maintenance and performance improvement as well as support for new generation high-definition smartphone displays has been incorporated.

The new version 4.2 is available for all customers on the Apple app store and Google play store. After activation of the new features, the settings will be pushed to and activated automatically for existing virtual PBX users.

Aarenet participated at CommunicAsia 2018 in Singapore

Aarenet announced today that it had participated at CommunicAsia 2018, one of Asia’s largest technology tradeshows covering the entire spectrum of telecommunication, broadcast and enterprise services.  This event was held at Marina Bay Sands Convention Centre in Singapore from June 26th to 28th inclusively. 

This was Aarenet’s fourth participation at this annual event and we had met with our Customers and Partners where we shared our new solutions and market strategy.  Our Management team had as well taken the time to receive feedback for new feature requests and operational input from our relevant Carrier Customers and Partners.

One of the highlights of the event was our meeting with ITG (Aarenet’s regional Systems Partner) in conjunction with the honorable Mr. Chea Manit - Cambodia’s Under Secretary, Ministry of Posts and Telecommunications and Mr. San Vy - Director General of Telecom Cambodia.  Mr. Manit and Mr. San Vy had shared with Aarenet’s Management team Cambodia’s Telecommunications requirements and regulations as we discussed a joined strategy for establishing Aarenet’s business in Cambodia. 

Aarenet’s Management team was satisfied with the continuous success we have enjoyed at CommunicAsia and we are looking forward to participating at next year event.

The photo below showed a conversation between Mr. Chea Manit - Cambodia Under Secretary - Ministry of Posts and Telecommunications, Mr. Felix Jakob - Aarenet CEO and Mr. Bao Vo - Aarenet APAC Regional Director. 

Qcom selects and deploys Aarenet Carrier Class VoIP platform

Aarenet AG and Qcom Spa, a Telephony and IT service provider based in Bergamo Italy, announced to have successfully completed all required operations to migrate Qcom telephony production services on the newly acquired Aarenet Carrier Class VoIP platform.

Since 1997, Qcom delivers telephony and IT services to business customers throughout Italy. Qcom has grown from a regional provider to a national carrier, today serving thousands of business customers on the Italian territory.  

Mr. Andrea Ubiali, Head of Qcom R&D and Production services, said – “We have selected Aarenet after a long evaluation, and a closely monitored integration of the Aarenet Carrier Class VoIP platform in our core network. The adopted technology, together with the cooperation and support model established between Qcom and Aarenet Teams, will allow Qcom to provide more flexibility to its customers, with improved and reliable Cloud Voice, UCC and Mobile services”

Mr. Michel Balabio, Aarenet Regional Director Southern Europe said “We are very satisfied with the service we are operating with Qcom, and we have acquired a lot of experience from this cooperation. We are thankful for the trust Qcom has granted us, and we are excited to support and help grow their services with a reliable solution, and a tailored partnership.

New Aarenet VoIP System Release 6.10

The new Aarenet VoIP System Release 6.10 was released beginning of April 2018 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new version supports additional gateways and IP phones. The Cisco SPA112 and Patton SN411X analogue port gateways which are ideal for a continued use of existing analogue phones or traditional fax terminals in a VoIP environment and the Yealink CP960 conference unit are supported and can be auto-provisioned by the Aarenet VoIP system.

Additional voicemail features such as sending a notification to the user, even if the caller has not left a message in the system. Or, if a voice mail message is forwarded as a voice attachment by email, the original message can be deleted automatically on the system, thus freeing memory space for additional messages.

The Aarenet VoIP Switch can now automatically update the redirection server of a device manufacturer. This simplifies the provisioning process of a SIP device as the update the redirection server in now handled automatically by the system. In this version, redirect service of Yealink, Snom and Panasonic is already supported and in future versions additional brands may be added.

Next to planned software maintenance, specific customer features have been implemented of which additional features in the ACD connector, the integration of Vietnamese language prompts in the administration GUI and LDAP supported authentication are examples of these.

Details of all included features will be communicated upon request.

mobile4business ready for the future expansion with own Aarenet VoIP system

Aarenet hat im März die geplante Migration der bestehenden Kunden auf das neue Aarenet VoIP System der Firma mobile4business AG erfolgreich abgeschlossen. Mobile4business hat bereits mehrere Jahre Erfahrung mit dem Aarenet System, da sie bisher die Leistung als Reseller einer White-Label Lösung bezogen haben. Der rasante Kundenzuwachs, die zusätzliche Möglichkeiten für Wartung und Support sowie die Realisierung von spezifischen Kundenlösungen haben die Entscheidung, ein eigenes System zu beschaffen, vorangetrieben.

Roger Müller, Geschäftsführer mobile4business AG: «Das VoIP System von Aarenet ist vollständig in unsere automatisierten Prozesse und Abläufe eingebunden. Unsere Erfahrung mit diesem System hat uns ermöglicht, unsere Anforderungen an das neue System gezielt zu definieren. Unsere Geschäftskunden benötigen eine hoch-verfügbare und sichere Lösung, kombiniert mit verschiedenen Kundenfeatures. Mit dem neuen Aarenet System können wir diese Anforderungen einfach und selber realisieren. Dank der aktiven Systemüberwachung werden wir frühzeitig über eine allfällige Anomalie oder ein Problem informiert. Das Projektteam hat sehr gute Arbeit geleistet und die Migration der bestehenden Kunden hat sich - dank sehr guter Vorbereitung - als reibungslos erwiesen.»

Über mobile4business AG
Das Thuner Unternehmen ist im Jahr 2004 als unabhängiger Telekommunikationsanbieter gegründet worden und fokussiert auf die Beratung und Optimierung von Komplettlösungen mit Festnetz und Internet für KMU’s. Hochwertige, zuverlässige und jederzeit verfügbare Produkte stehen genauso im Vordergrund wie klare und transparente Preise. Dank der lokalen Präsenz sowie dem vorhandenen Partnernetz ist mobile4business der richtige Partner für anspruchsvolle Projekte. Auch nach Vertragsabschluss ist sie jederzeit für ihre Kunden da.

Über Aarenet AG
Aarenet entwickelt, realisiert, verkauft und betreibt zukunftsorientierte und zuverlässige VoIP-Systeme für Telecom-, Internet- und Mobil Service Provider, Kabelnetz-Betreiber, Energieversorger sowie Grossunternehmen. Systeme und Services werden im persönlichen Kontakt detailliert geplant, fristgerecht umgesetzt und in exzellenter Qualität sowie höchster Verfügbarkeit betrieben.

New Aarenet Representative in Germany

Aarenet is newly represented by a Regional Sales Director in Germany.

To meet the increasing demand for Aarenet solutions in Germany, Aarenet has established a local presence with a Sales Director in the region. With Mr. Claus Griebel, a proven Telecom specialist, Aarenet is now ideally represented with deep VoIP solution knowledge to meet regional customer requirements.

Mr. Claus Griebel said: “It is the right time to bring an international successful product with local own presence closer to the German market”.

Contact: Claus Griebel - Regional Sales Director Germany
Email: claus.griebel@aarenet.com

Aarenet at the Breko Exhibition in Frankfurt

Aarenet hat an der diesjährigen Breko Messe vom 13. bis 14. März 2018 in Frankfurt am Main teilgenommen. Die diesjährige Messe stand unter dem Motto «Wir bauen die Netze – und gestalten Deutschlands digitale Zukunft».

Der BREKO (Bundesverband Breitbandkommunikation) repräsentiert den Grossteil der deutschen Festnetzwettbewerber. Seine Mitglieder setzen klar auf die zukunftssichere Glasfaser und sind aktuell für mehr als 60% des wettbewerblichen Ausbaus der direkten Glasfaseranschlüsse (FTTB / FTTH) verantwortlich.

Über 1800 nationale und internationale Besucher fanden den Weg zu den rund 150 Ausstellern aus dem In- und Ausland. So konnten wir viele bestehende und potentielle neue Kunden an unserem Stand begrüssen. Die Demonstration der Unified Collaborations und Communications Lösung «an Meeting», welche browserbasierte Videokonferenzen mit bis zu 100 Teilnehmenden ermöglicht, stiess auf reges Interesse.

Das anschliessende Bild zeigt den Tagesgewinner der Verlosung am Stand: Matthias Bressler, Buchholz Digital (r.) und Frank Remmers Aarenet AG (l.).

New Release of Smartphone client “an IP-Phone”

Aarenet announced today that it has released the new version 4.0 of their smartphone app “an IP-Phone” including centralised contacts support. Based on cardDAV standard, central contact information is pushed to the user who can benefit from both the native contact on the smartphone and the centrally stored cloud PBX contacts. Also, implementation of H.264 video codec for Android smartphones will further improve the user experience and enhance the compatibility with different manufacturers of VoIP based video equipment.

Frank Remmers, Sales Director at Aarenet says: “Many of our users value the use of the centralised cloud PBX telephone book and requested if we can enhance the contacts with the native device contacts. Up to now, we have been able to access either the native contacts or the centralised contacts. Now, the centrally stored contacts are send to the device in a v-card similar setup, both contact lists are visible and can be accessed to initiate calls. Incoming calling line numbers are also checked against both lists and the associated name is shown in a case of a match. Through this feature, the smartphone client evolves more and more to a full desktop phone replacement and offers location independent connectivity to the cloud based enterprise pbx.”

Next to the new features, general maintenance and performance improvement as well as support for new generation high-definition smartphone displays has been incorporated.

The new version 4.0 will be made available for all customers on the Apple app store and Google Play store. After activation of the centralised telephone book support, the new features will be pushed to and activated automatically for existing users.

Aarenet Partner Conference Event 2017 in Hoi An, Vietnam

Aarenet announced today that it hosted the premier APAC Partner Conference event in Hoi An, a historic city in central Vietnam. The three day event was a great success as our Customers and Partners from Guam, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam have had opportunities to carry out networking activities with each other, shared their operational experiences and success stories. Aarenet also presented our planning, future direction, product roadmap and technology trends to our Customers and Partners.

Due to the success of this event, Aarenet is looking forward to hosting our 2018 Partner Event in another country in the Southeast Asia region.

“Personally, this event was a great experience for me as I have now a much better understanding of the APAC region and our related Customers. In particular, I did get a deep insight into the evolving needs of our Customers and how they are adapting with the constantly changing ICT world, which ultimately affect how they are conducting business in their local country. I have also understood in an impressive way, how important personal customer relations are in Asia.  Having such personal customer relations, Aarenet has a distinct competitive advantage, which will allow us to grow a sustainable business.” says Professor Dr. Andreas Danuser, Chairman of Aarenet.

Certification and Integration of Yealink T5 Media Phone Series with Aarenet VoIP System

Customers of Aarenet VoIP Systems can deploy the new generation SIP phones using zero-touch provisioning. Yealink and Aarenet combine strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet, a technology vendor of carrier-class VoIP Solutions, are pleased to announce that Yealink’s T5 Media Phone series generation are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. The integration includes auto provisioning through redirect service and the programming and setting of user programmable terminal keys supported through the Aarenet system GUI. Existing Aarenet systems can be enhanced to support the different phone types. New installations and systems will support the terminals initially.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems facilite advanced communication and attractive Total Cost of Ownership for End-users. Advanced functionalities like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility complete the overall feature offering.

Yealink's T5 Smart Media Phone series provides an all-in-one solution for business of all sizes. Designed for today's busy executives and professionals in various vertical markets, the series features an industry-unique design, high-definition audio and video quality, and a range of robust features.

The series flagship, Yealink SIP-T58V, is a simple-to-use smart media phone that provides an enriched HD audio and video calling experience for business professionals. This all-new smart media phone enables productivity-enhancing visual communication with the ease of a standard phone. Based on Android 5.1.1 operating system, the SIP-T58V features a seven-inch adjustable multi-point touch screen, a removable two-megapixel HD camera CAM50, integrated Wi-Fi and Bluetooth 4.0+ EDR, and it is coupled with a built-in web browser, calendar, recorder and more, which also support the installation of third-party applications for business customization.

The Yealink SIP-T5 Smart Media Phone series strikes an exquisite balance between simplicity and sophistication, offering an all-in-one communications solution for today's busy executives, managers and teleworkers.

Frank Remmers, Sales Director at Aarenet said: “With the integration of Yealink’s latest product series we provide an integrated solution to our customers. Zero-touch provisioning and quick customer deployment are crucial in tailoring an easy-to-work-with SIP phone deployment. The support of OPUS speech codec improves our business offering even further. “

“We can see a significant increase of Aarenet customers in the Southeast Asian market.” said Lucy Liu, Business Development Director at Yealink. “By working together, we can link the carrier-grade platform with advanced yet user friendly SIP phones.” she added. “Our latest SIP phone series spans the full requirements from customer friendly video phones to high quality business terminals and can be used in diverse scenarios. The broad features set together with the appealing design combine into a very attractive offering.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please visit: http://www.e.aarenet.com/.

About Yealink
Yealink (Stock Code: 300628) is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market. For more information, please visit: www.yealink.com. Linkedin | Facebook | Twitter

New VoIP System Release 6.9

The new Aarenet VoIP System Release 6.9 was released end of October 2017 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

Further to planned software maintenance, new features and feature updates, the latest series T5S of the Yealink SIP phones are now supported in the auto provisioning and programming interact. The Aarenet auto provisioning feature is an easy and effective solution to provision IP-phones and to administer user programmable keys and settings on the phones through the web GUI of the system. Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class virtual PBX deployment for Business Customers. The Aarenet System facilitates advanced communication and attractive Total Cost of Ownership for End-users. Advanced functionalities like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility complete the overall feature offering.

Yealink's T5 Smart Media Phone series provides an all-in-one solution for business of all sizes. Designed for today's busy executives and professionals in various vertical markets, the series features an industry-unique design, high-definition audio and video quality, and a range of robust features.

Specific customer requested feature implementation as well as a further integration of the Katia spamfilter enable a further market penetration of the Aarenet VoIP system.

The integration of Aarenet’s webRTC based UCC solution “an Meeting” has enhanced and now offers additional integration for web-based video conferencing with voice dial in possibilities.

Details of all included features will be communicated upon request.

Aarenet completed Upgrade of Carrier Class VoIP System for FTP Telecom International - Vietnam

Aarenet announced today that it has completed a major Softswitch platform upgrade for FPT Telecom International (FTI), the largest VoIP Service Provider in Vietnam. The upgrade increased system hardware computing power and necessary software license to support more than 8,000 concurrent call capacity. Other system components such as Firewalls, Session Border Controllers and SS7 network were also augmented in a geographical redundant configuration to ensure extreme resilience. Aarenet’s local APAC team and Specialists from Switzerland were on-site to carry out the upgrade procedure and final system acceptance for FPT Telecom International.

“I am pleased to observe that the upgrade processes went smoothly as planned. It was quite an intensive project but with excellent team effort and planning from several departments within Aarenet AG, we were able to complete the project successfully and meet the projected timeline as committed to FPT Telecom International.” says Mr. Felix Jakob – Aarenet CEO.

“With the newly upgraded platform, FPT Telecom International can further expand their Business and Enterprise service portfolio by providing additional features such as WebRTC Click-to-Call, Video Conference and Cloud Call Centre functionality. I am looking forward to replicate the success at FPT Telecom International to other Service Providers in Southeast Asia.” says Mr. Chanh Pham, Regional Sales Manager – Aarenet.

Aarenet Callfilter protects System Users from unwanted Incoming Calls

Aarenet AG now offers on their Carrier grade VoIP platform a call filter to reduce unwanted incoming calls from call centers and advertising companies. All incoming calls are analysed by the solution and compared with an adaptive blacklist. In case of a number match, the call will be directed to a predefined voice message.

The blacklist is continuously updated based on the actual calls and different criteria. This list is enhanced with known numbers from national and international blacklists and synchronised with the Aarenet VoIP system. Actual tests with productive systems show a reduction of up to 30 percent of all incoming calls. The filter can be activated or deactivated per number.

The solution can be activated from Software Version 6.8 and above and can be implemented on existing systems.

Certification and Integration of Yealink T23G and T4S Series SIP Phones with Aarenet VoIP System

Customers of Aarenet VoIP Systems can deploy the new phones using zero-touch provisioning. Yealink and Aarenet bring strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet, a technology vendor of carrier-class VoIP Solutions, are pleased to announce that Yealink’s T23G SIP phone as well as the T4S SIP phone generation- one of the first IP phone generations supporting Opus codec - are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. The integration includes auto provisioning through redirect service and the programming and setting of user programmable terminal keys supported through the Aarenet system GUI. Existing Aarenet systems can be enhanced to support the different phone types. New installations and systems will support the terminals initially.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems ensure seamless interoperability which facilitates advanced communication and attractive Total Cost of Ownership for End-users. The Aarenet VoIP Systems support all the typical legacy switching features and offers advanced functionalities unavailable on legacy systems like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility.

The Yealink SIP-T23G SIP phone features an intuitive user interface and enhanced functionality which make it easy for people to interact and maximize productivity. Yealink HD technology enables rich, clear, life-like voice communications, outsourced management options, flexible deployment and third-party communications applications. As a cost-effective solution, it helps users to streamline business processes, and delivers a powerful, secure and consistent communication experience for small and large offices environment.

The T4S series includes the entry-level T41S and T42S phones, the gigabit color phone T46S and the gigabit touch screen phone T48S. The series maintains the elegant appearance of the Yealink T4 series. Furthermore, it ensures users a lifelike communication experience thanks to Yealink Optima HD voice technologies and the addition of Opus, a totally open, highly versatile audio codec, to its comprehensive list of supported audio codecs. The T4S provides enhanced performance and extended hardware functionalities for business customers. 

The upgraded T4S series incorporates the latest advanced components for excellent stability and performance. The phone series delivers a remarkable phone experience with an optimized smartphone-like interface. Integrated cutting-edge features like Wi-Fi and Bluetooth connectivity and rich one-touch soft keys bring additional convenience and increased productivity for customers. The T4S series protects business users’ investment thanks to its effortless deployment and extensive feature set.

Frank Remmers, Sales Director at Aarenet said: “Interoperability and zero-touch provisioning are crucial in tailoring an easy-to-work-with solution for SIP phone deployment. Several of our customers indicated that they can migrate many existing- and new customers to our VoIP platform when we can provide support for the Yealink generation. Also, the integration of the OPUS speech codec supports to improve our business offering. In our confirmed roadmap we will integrate Yealink newest product line including video call support and further advanced features.“

“We can see a significant increase of Aarenet customers in the Southeast Asian market.” said Lucy Liu, Business Development Director at Yealink. “By working together, we can link the carrier-grade platform with advanced yet user friendly SIP phones.” she added. “In a migration roadmap, by re-using the existing SIP phones, investments made in the past can be protected and the existing look and feel remains as is. These advantages can be crucial in the customer’s decision process.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please click here.

About Yealink
Yealink (Stock Code: 300628)is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market.For more information, please visit: www.yealink.com.Linkedin | Facebook | Twitter

New VoIP System Release 6.8

The new Aarenet VoIP System Release 6.8 was released end of June 2017 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

Further to planned software maintenance, new features and feature updates, the OPUS bandwidth optimised codec support is implemented. This voice codec enables improved speech quality in those cases where available bandwidth is limited.

Integration of new features for the call spam blocker solution Katia ensures blocking of incoming calls arriving from identified call centers and registered unwanted callers. The list of numbers is continuously updated based on calls received on the system. The service can be activated or deactivated on a per account base. The spam blocker can now also be activated for smaller carriers using Aarenet’s white label solution for Katia.

The callthrough feature offers enhanced connectivity for the “an IP-Phone” smartphone client if network availability and data connectivity is missing. All calls can be routed through the mobile native client to a predefined number in the system and from there routed to the desired number. Combined with call forwarding of incoming calls to a mobile number yields an powerful FMC (Fixed Mobile Convergence) alternative.

Several new IP Phones such as the Gigaset IP-phones series Maxwell Basic, 3 and 10, the DECT phones N510 and multi-cell N720, the new Snom 715, 725 and 765 and the Yealink T23G, T27G, T29G, T41S, T42S, T46S, T48S are now integrated into the auto provisioning. The Aarenet auto provisioning feature is an easy and effective solution to provision the IP-phones and to administer user programmable keys and settings on the phones through the web GUI of the system.

Additional security features further reduce the risk of fraudulent system attacks.

Aarenet’s webRTC based UCC solution “an Meeting” was enhanced with a connectivity interface into the system which now enables external dial in from any phone into the conference bridge together with a combined programming and provisioning interface.

Details of all included features will be communicated upon request.

Aarenet Exhibited at CommunicAsia 2017 - Singapore

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that it has exhibited at CommunicAsia 2017 in Singapore. The event was hosted by Aarenet Management team from Switzerland and personnel from our Asia Pacific Organisation. It was a successful 3-day event as we had the opportunity to meet with our regional Partners and Customers to present new solutions and enhancement to our Carrier VoIP solution eco-system. Several strong leads were presented to Aarenet from new Prospects throughout the APAC region.  

“At the 2017 CommunicAsia event, we showcased new Carrier Class Cloud ACD functionality and Gryphon’s Secure Mobile solutions. The integration of Call Centre functionality into Aarenet’s Virtual PBX environment will assist our Carrier Customers to fulfill the progressive requirements of their Enterprise and SMB End-Users.  We are content with the accomplishment of this year’s event and Aarenet is looking forward to participate at CommunicAsia 2018.” said Mr. Bao Vo – Aarenet APAC Regional Director.

“It was important and beneficial for us to meet with individual APAC Carrier Customers to discuss Operational strategy and plan for activities such system expansion and application of new software releases. Besides the major release of Cloud ACD, Aarenet will be releasing a host of new enhancements for our Carrier VoIP systems and Smartphone Clients in software release 6.8 which will be available for general application in early Q3.” said Mr. Emanuel Eggenberg – VP of Operations.

New Version of Android Smartphone Application "an IP-Phone"

Aarenet announced that a new version of their Android Smartphone application “an IP-Phone” was released today to their global installed base. This new release incorporates a refreshed GUI delivering a contemporary appearance and additional features.

The Aarenet Smartphone application “an IP-Phone” enables users of our Carrier Class VoIP platform to make and receive calls for free or at local rates anywhere in the world provided a data connection is available.

Mr. Frank Remmers, Aarenet Sales Director says: “Our Smartphone application is a featured rich tool which was designed to fulfil the unified and convergence communication needs for our discerned Customers. We have been observing a paradigm shift from fixed legacy telephony to mobile and wireless communication globally, but calling rates for mobile telephony are often at a higher cost than the fixed line rates.  Our solution transforms the fixed line into a personal mobile extension on the Smartphone.  Additionally, features such as video calling and messaging can be activated for a seamless and featured rich communication experience.  Push messaging technology is incorporated into our Smartphone application to optimise battery usage; calls can be received without the need for our application running in the foreground or background. Also the fact that we can personalise the application for our customers in a very easy and cost effective offering is highly appreciated. The simple QR code provisioning allows for a secure, user friendly yet simple method of line activation without entering all technical details manually.”

“an IP-Phone” new version V3.0 is available on Apple app store and Android play store for download.

TalkTalk and Aarenet Implement Voice App to Reduce Roaming Charges

Talktalk AG implemented the Aarenet VoIP app for IOS and Android smartphones to offer an alternative to make voice calls whilst roaming to their customers. With the application, travellers can reduce their roaming charges (roam like home) in any location with Wi-Fi network coverage.

Karl Steinke, CEO TalkTalk AG: "We wanted to offer a solution for our customers with a mobile postpaid contract. We know that roaming costs during holidays or during business travels are still a major part of the invoiced charges and limit also the customer to use their mobile phone subscription abroad. Our target was to offer an additional benefit for our customers. The integration of the Aarenet solution into our customer account login makes it extremely easy for the customer to use. When our customers leave for their summer vacation or are travelling for business, calls they make are charged on the same tariff as for calls made in Switzerland".

Frank Remmers, Sales Director Aarenet: "We were able to implement this solution thanks to the flexibility of our carrier grade platform. Next to the significant savings for outgoing calls compared to mobile roaming charges, a strong point we can offer is the easy provision through QR code scanning and the automatic linking with the user account. Roaming charges in Europe may further reduce or may even be included into a flat fee rate, but travellers to countries outside of the EU may still incur significant roaming charges. The Aarenet solution for TalkTalk works anywhere in the world if Wi-Fi data is available".

Aarenet and Gryphon Announced Partnership to Deliver Secured Mobile Solution in Asia Pacific

Aarenet, Technology Vendor of NGN Carrier Class VoIP solutions, with HQ in Berne (Switzerland), and Gryphon Secure Inc, Provider of high secure Mobile and Office Communication Systems, with Offices in Toronto (Canada), Helsinki (Finland) and Zuerich (Switzerland), have agreed during the course of February 2017, to converge go-to-market strategies, technical knowledge, and support infrastructure to introduce the Gryphon Secure Mobile and Office Solution to the Asian market. The solution is ideal for the discerned customers who demand the highest security and privacy for their daily mobile and office communications need.

Mika Kataikko (Vice President, Customer Operations of Gryphon Secure Oy) and Bao Vo (APAC Regional Director of Aarenet), are convinced that the advanced functionality and robust quality of the Gryphon high secure solutions, when merged with Aarenet’s competence experience in planning and deploying telecommunication systems in the APAC region, can result in a win-win situation for both Companies and our Customers within the dynamic and fast growing Asia Pacific region.

The Gryphon High Secure Solution is capable to satisfy the highest requirements of secure communication for target Customers such as Government, Military, Law Enforcement Organisation as well as large Enterprises.

To find out more about Gryphon Secure Inc click here.

Introducing the Aarenet VoIP System on the Italian Market

Aarenet, Technology Vendor of NGN Carrier Class VoIP solutions, with HQ in Berne (Switzerland), and Connecting Project Srl, Network Integrator and Telecom Solutions Provider, with recognized competence and knowledge of the Italian TLC market, with HQ in Perugia (Italy), have agreed during the course of January 2017, to converge strategies, technical knowledge and support, to introduce the Aarenet VoIP System on the Italian market. The solution is ideal for all type of Carriers, Internet Telephony Service Providers and Large Enterprises, investing on the continued growth of VoIP business class services.

Luca Cecchi (CEO of Connecting Project) and Michel Balabio (Southern Europe Sales Director of Aarenet), are convinced that the flexibility and high reliability of Aarenet’s voice systems, merged with Connecting Projects’ competence in planning, deploying and certifying telecommunication networks, can result as winning factors in this moment of fast expansion of the TLC Italian market.

Aarenet’s VoIP System is capable to satisfy all needs and fine tuning requested by carriers of all size, as the result of a tailored approach focused on maximizing growth of customer’s network performances, while containing its infrastructure’s costs, and adopted business model.

To find out more about Connecting Project click here.

Aarenet Deployed Carrier Class VoIP Platform for VNG Corporation in Vietnam

Aarenet announced today that they have completed the deployment of an extensively customised Carrier Class VoIP platform facilitating advanced cloud voice services for VNG Corporation based in Ho Chi Minh City – Vietnam.

VNG Corporation (VNG) is an international Technology Company with Headquarters based in Ho Chi Minh City – Vietnam. Founded in 2004, VNG specialises in digital content, online entertainment, social networking, and e-commerce. The company has over 40 million online Customers and growing at a rapid rate.

The Aarenet solution is securely and innovatively integrated with VNG’s internal platforms facilitating multitude of advanced cloud services for the company’s extensive customer base in southeast Asia.

Mr. Felix Jakob – Aarenet CEO said: “The completion of the VNG Corporation project is a major milestone for Aarenet and our Asia Pacific team. This success required extensive cooperation between VNG and various teams within our company who had diligently and synergistically worked together to ensure we achieved our objectives swiftly and effectively”.