Aarenet Releases WebRTC Dialer "an Webphone"

Aarenet announced today that the WebRTC dialer “an WebPhone” is available for activation on all installed systems with Software Version 6.4 or higher.

In addition to the existing suite of telephony features, the WebRTC dialer offers the possibility to make browser assisted VoIP calls from any public internet connection. Complementary to the smartphone client “an IP-Phone”, the WebRTC dialer “an WebPhone” offers another location independent means to make and receive phone calls at fixed call rates.

Frank Remmers, Sales Director at Aarenet says: “WebRTC adds a sense of location and infrastructure independence to the telephony solution. Using any supported browser from a personal computer or even from an Android phone will allow to connect to the system and initiate calls using the known personal number. With our solution it is very easy to make a call and it voids the necessity to buy or register another application. Adding functionalities into one platform and a simple yet friendly user interface will improve the customer experience and reduce the barriers to use Unified Communication features. The solution is 100% webbrowser based and does not require any program installation. Therefore it is also ideal to be used whilst travelling, for home office workers or for anybody working on remote locations”.

“an WebPhone” supports telephony and video calling. Furthermore, webconferencing can be started at the click of a URL link without the need to communicate usernames and passwords to the participants. Chat / Instant Messaging and an integration of the personal Voice Mail account complete the feature set. For advanced developments, Aarenet offers an Application Programming Interface (API) to enable an integration into webpages and client applications. 

New VoIP System Release 6.4

The new Aarenet VoIP System Release 6.4 was released mid of October 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new release supports extended WebRTC services including Aarenet’s webRTC “an WebPhone” dialler for voice and video calls which is now an integral part of the Aarenet Unified Communications and Collaboration (UCC) suite.

Aarenet’s carrier grade Voice System now also offers an API (Application Programming Interface) for external ACD Call Distribution control. This API connects external CRM solutions with the integrated Interactive Voice Response (IVR) and Call Distribution and allows external control of these. The CRM solution can set and initiate time and date related call routing and IVR options.

Programmable fraud detection rules added to the Aarenet Security Suite provide an additional tool to help to detect fraudulent use of the system. 

Next to system performance improvement and general maintenance, the version includes the implementation of several bespoke solutions enhancing the overall feature set. Details of included features will be communicated upon request.

Aarenet Deployed Carrier Class VoIP Platform for Ooredoo Maldives

Aarenet is pleased to announce that they were selected by Ooredoo Maldives to supply their Carrier Class VoIP platform facilitating advanced Cloud Voice service deployment for the Hospitality, SMB and Consumer sectors in the Maldives.

Ooredoo Maldives formerly known as Wataniya Telecom Maldives is a member of Ooredoo Group. Ooredoo Maldives launched its service in the Maldives on 1 August 2005. The company provides a wide range of leading-edge wireless voice and data services, delivered with high quality, designed to cater to the demands of today’s discerning customer. 

Mr. Tabraz Ahmed Shariff – Ooredoo Maldives’ Head of Information Technology said “Aarenet diligently delivered a customised Carrier Class VoIP solution that meets tough demands of our End-Users. We look forward to deliver enhanced Cloud Voice, UC and Mobility services to all Customer sectors within the Maldives.

Mr. Bao Vo, Regional Director – APAC said “The Ooredoo Maldives project signified an important milestone for Aarenet’s expansion into the Asia Pacific region. We were very impressed to observe that Ooredoo Maldives has creatively productized a comprehensive portfolio of Cloud PBX and UC services targeting a wide variety of Customer bases. We will continue to provide the best possible support for Ooredoo Maldives in their quest to increase service revenue and reduce optional costs”.

Aarenet Releases New Smartphone App Version with IOS 10 Callkit Integration

Aarenet announced today that it has released the new version of their smartphone app “an IP-Phone” including IOS 10 CallKit integration. CallKit integrates Aarenet VoIP application into the smartphone’s native dialler. As of now, it is no longer necessary to enter the device’s pin code to de-block the iPhone upon an incoming call and users can enjoy an improved integrated call experience.

CallKit integrates different telephony features and third party telephony features in the native IOS app. Using the framework, incoming calls are displayed fully on the screen, even if the phone is locked. CallKit enables to select the Aarenet VoIP app when making calls from the native iPhone dialler as well as dialling from the contacts, favorites and history list. The native phone dialler and Aarenet’s VoIP application can now interchange seamlessly. This includes all aspects of telephony, including merging incoming and missed call lists.

Frank Remmers, Sales Director at Aarenet says: “The fact that Apple now enables applications providers to integrate their apps into the device’s user experience, is a big change and a huge benefit for all VoIP providers and end-users. Aarenet’s smartphone application now fully integrated into the native dialler and it is easier for the user to use and access the application. This is a further step to enable and use a fixed line connection on your smartphone. Not only will this help to increase the reachability of the user, but it can also contribute to reduce mobile call charges. Mobile call charges and roaming charges are still high on the market if compared to fixed line call rates. Although many mobile providers offer flat fee packages, these do come at a certain price and if calculated down to the used minutes, most users overpay for their usage. Our smartphone application merely needs a data connection through WiFi or mobile data and offers all comfort features which are expected by the users and allows full mobility at fixed line rates. Furthermore, do our customers appreciate the secure and uncomplicated setup and registration process.”

The new features are available as of V2.5 of the “an IP-Phone” app available on Apple app store.

Netplus is Ready for the Future

Preparing the existing Aarenet voice system from netplus.ch SA for the future, Aarenet has equipped the carrier voice system with new more powerful hardware and latest system features. By using new state of the art components, it was possible to replace the existing system with less space and power consuming hardware and at the same time increasing the capacity of the system substantially. All existing customers were migrated seamless to the new platform. 

Netplus.ch SA is the third-largest CATV provider in Switzerland and the leading independent telecom company in the French speaking part of the country. Netplus.ch provides Internet access, telephony and television services to 160’000 customers through its own infrastructure based on the latest state-of-the-art network technologies (e.g. FTTH).

Patrick Bonvin, Project Manager at netplus.ch: “The meticulous preparation and the detailed knowledge of our system and setup formed the base upon which the project team was able to prepare and install the new system and to migrate the existing customers without any service interruption. Our Aarenet system is now ready to manage the existing customer base and can support the planned customer base growth in the next years."

Christian Häberli, Head Operations Switzerland Aarenet: “It was a pleasure to work with the local team of netplus.ch SA. Their technical staff is extremely competent and during the project we have been able to work as one team to reach the set milestones. The detailed preparation timely follow-up ensured that the critical path was known at any time and all potential issues have been mitigated beforehand. The good preparation was also reflected by the flawless migration of the active customer base.

Aarenet Deployed Carrier Class VoIP Platform for VNPT Vinaphone in Vietnam

Vinaphone is a Mobile Network Operator in Vietnam - a member of VNPT (Vietnam Post and Telecommunications) Group. Vinaphone was the first Operator to provide coverage to 100% of Vietnam’s population and the first to launch 3G mobile broadband services in Vietnam.

Utilising the Aarenet platform, Vinaphone will be deploying Mobile Office, Cloud PBX and Mobile SIP Trunking solutions for their Business Customers. Aarenet’s advanced Smartphone Client asserted with a host of UCC features, integrates seamlessly with any Android and iOS smartphone device via auto-provisioning process, was included as part of a total solution for Vinaphone. 

Mr. Felix Jakob - Aarenet CEO said “The successful deployment for the VNPT Vinaphone project is a major achievement for Aarenet and our Asia Pacific team. I am pleased with the diligence and hard work delivered by our teams in order to achieve this level of success. We are continuing to work with VNPT Vinaphone to develop additional system features and to provide the highest level of support SLA ensuring their deployment is a total success”.

New Aarenet Office in Vietnam

Aarenet recently opened new office in District 1 in Ho Chi Minh City, Vietnam.

"We are very pleased with our new modern infrastructure which will host our APAC Sales and Technical Support teams. This is necessary to support our growing customer base and provides our team with a comfortable and green working environment." says Mr. Chanh Pham, APAC Regional Sales Manager and Chief Representative in Vietnam.

"This new office is another important step to strengthen our presence in South East Asia and brings us closer to our customers in the region." says Mr. Felix Jakob, CEO of Aarenet.

The Last Piece Seminar in Kuala Lumpur - Sponsored by Aarenet

Aarenet participated at the Last Piece Seminar hosted by Invite Communications, an Aarenet Service Provider Customer with Headquarters based in Kuala Lumpur, Malaysia. Mr. Felix Jakob - Aarenet CEO and Mr. Bao Vo - Aarenet APAC Regional Director were among the keynote speakers at this event.

This seminar attracted strong participation from the Service Provider and Systems Integrator sectors throughout Malaysia. The Last Piece Seminar’s main theme was the seamless service delivery of Internet of Things solutions to both Business and Consumer sectors via SIP based technology powered by Aarenet and Invite Communications.

Invite Communications also provided information to participants on how to become Service Providers using White Label and Multi-Tenant offerings using Aarenet Carrier Class VoIP platform. Invite Communications showcased their feature-rich Billing System which is fully custom designed and integrated with Aarenet VoIP platforms. 

Aarenet was proud to be sponsor for this event and we look forward to further cooperation with Invite Communications to empower a new generation of SIP base Telephony Service Providers in Malaysia.

Aarenet Selected to Deliver Carrier Class Voice Solution in the Region of Wil - Switzerland

Die Technische Betriebe in Wil (SG) beliefern ihre Kunden zuverlässig mit Elektrizität, Erdgas, Wasser und Kommunikationsdienstleistungen. Um auch bei den Telefoniedienstleistungen die hohen Qualitätsanforderungen sicherzustellen und neuste Funktionalitäten anbieten zu können, haben sich die TB Wil für ein neues Aarenet Telefoniesystem entschieden. Das System wurde im ersten Quartal 2016 installiert und nach umfangreichen Tests wurden die bestehenden Kunden erfolgreich auf das neue System migriert.

Stefan Huber, Leiter Kommunikationsnetz der TB Wil: „Die Migration von unserem bestehenden Kundenstamm von rund 8‘000 Anschlüssen ist durch die sehr gute Projektvorbereitung und unsere intensive Zusammenarbeit ohne Zwischenfall erfolgt. Für den Betrieb und den technischen Unterhalt setzen wir auf das Betriebsmodell von Aarenet, damit die geforderte Systemverfügbarkeit garantiert werden kann. Wir haben uns entschieden, den Telefoniedienst selber anzubieten und als Netzbetreiber aufzutreten, was für uns Neuland bedeutete. Dank der professionellen Unterstützung und dem Informationsaustausch mit Aarenet und weiteren Partnern haben wir dies ohne nennenswerte Probleme und rechtzeitig realisiert.“

Die Kunden der TB Wil können ihren Festnetzanschluss mit einer IOS oder Android App auf ihren Smartphones auch mobil nutzen. Dies erhöht die telefonische Erreichbarkeit und kann bei Verfügbarkeit einer WLAN Verbindung die Gesprächsgebühren signifikant reduzieren.

Frank Remmers, Vertriebsleiter Aarenet: „Dieses Projekt ist ein Musterbeispiel dafür, dass sich der Aufbau und Einsatz eines eigenen Systems rasch lohnt. Aber nicht nur wirtschaftlich macht es Sinn. Die zusätzlichen Dienste, die ein eigenes System bietet sowie die individuelle Gestaltung und Bereitstellung der Funktionalität sind wesentliche Vorteile verglichen mit dem Einsatz und Wiederverkauf kommerziell verfügbarer Lösungen. Aarenet bietet flexibel skalierbare Systeme an, die den Anschluss von einigen Tausend bis mehreren hunderttausend Kunden sicherstellt. Die Integration in bestehende Kundenverwaltungs- und Verrechnungssysteme ist dank offenen Schnittstellen kostenoptimiert realisierbar und wie das Beispiel von TB Will zeigt auch problemlos umsetzbar.

New VoIP System Release 6.3

The new Aarenet VoIP System Release 6.3 was released end of June 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release supports WebRTC services and includes additional features for the virtual PBX integration and extensions on the Aarenet security suite. Other system related functionality include the Fixed Mobile Convergence feature integration where the system can recognize mobile phones based on the asserted Call ID. The integration of a WebRTC media server supports the handling of browser initiated voice and video calls and is a further feature in the Aarenet Unified Communications and Collaboration (UCC) Suite.

In a combined residential and corporate system setup, the system administrator can now select for each single vPBX instance a dedicated trunk prefix. Omitting the trunk prefix is beneficial to integrate stand-alone SIP clients not fully integrated in the system and enables dialing of stored contacts from the native contacts without the need to define re-writing rules. Virtual PBX users can now also send SMS messages to internal subscribers. This service needs an active linked SMS gateway.

Next to further performance improvement and general maintenance, the new version includes the new CPE Center which supports interactive CPE configuration for mass CPE deployment environments.

Aarenet Exhibited at CommunicAsia 2016 - Singapore

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that it has exhibited at CommunicAsia 2016 in Singapore. Aarenet’s Senior Management Team from Switzerland, Mr. Luzi von Salis - BoD Member and Mr. Felix Jakob - CEO, were present to meet with existing Carrier Customers, Regional System Partners and Prospects throughout the event.

“At this year’s CommunicAsia event, we showcased our Carrier Class Cloud Unified Communications and Collaboration solution. Based on WebRTC technology, our UCC solution re-defines the Desktop Video Conferencing and meeting concept. Aarenet’s Cloud UCC solution is intuitive, secure, feature rich and scales effectively for large Carrier deployment.” said Mr. Felix Jakob - Aarenet CEO.

“Our second CommunicAsia participation was as successful with an always crowded booth as our first participation last year.  It presented us with great opportunity to meet with all of our Customers, Partners and Prospects. We have taken the time to demonstrate our Cloud UCC solution to selected Audiences at our booth and received favorable response from them. The Aarenet APAC team is looking forward to working diligently to address all exciting opportunities presented to us from the event.” said Mr. Bao Vo - APAC Regional Director.

Aarenet UCC Solution on CommunicAsia 2016

Aarenet presents the new Unified communications and Collaboration solution on the CommunicAsia Fair in Singapore. Aarenet UCC “an Meeting” offers a WebRTC browser based meeting environment with end-to-end encrypted audio and video conferencing, business-class slideshow presentation, document sharing, text chat, and tools to take business meetings to the next level.

The application can be customised for a personal look and feel and runs on all major operating systems directly in the web browser. The solution will be shown on the Aarenet Stand, Level B2, Stand BF1-02.

Aarenet Selected to Deliver Carrier Class Cloud PBX Solution for Planet Communications Asia

Aarenet announced today that it has been selected to deliver its advanced Carrier Class Cloud PBX solution to Planet Communications Asia (PCA). PCA is a premier Systems Integrator and Distributor of Telecommunication technologies in Asia with headquarters in Bangkok – Thailand. Aarenet’s Cloud PBX solution will be bundled with PCA’s PlanetFiber and GigaNET ultra-broadband services for both the Consumer and Business sectors. 

Mr. Prapat Rathlertkarn, President and CEO of PCA says “Recognising the strategic importance of Cloud services and ultra-high-speed broadband connections, PCA is going to market to fulfill the Telecommunication needs for our discern Customers. Our advanced and state of the art Cloud PBX and wired speed broadband services will revolutionise and transform how our Customers communicate”.

“Aarenet is very pleased to be selected by Planet Communications Asia - this is our first Carrier deployment in Thailand which further strengthens Aarenet’s position as a Swiss Telecommunications Technology Vendor in the Asia Pacific region. We will work diligently to support PCA to ensure their deployment will be successful and continue to enhance our Carrier Class VoIP solutions to deliver new and leading edge Cloud voice services for PCA” says Mr. Bao Q. Vo, APAC Regional Director for Aarenet.

New Aarenet Representative in Southern Europe

Aarenet is newly represented by a Regional Sales Director in Southern Europe.

To meet the increasing demand for Aarenet solutions Southern Europe, Aarenet has established a local presence with a Sales Director in the region. With Mr. Michel Balabio, a proven Telecom specialist, Aarenet is now ideally represented with deep VoIP solution knowledge to meet regional customer requirements.

Mr. Michel Balabio said: "The rapidly growing demand for cloud-based services - in particular Virtual PBX services - is an opportunity and also a challenge for us. The Aarenet Carrier Grade solutions with their excellent quality and great scalability fit perfectly the needs of Telecom Service Providers in Southern Europe."

Contact: Michel Balabio - Regional Sales Director Southern Europe, Email: michel.balabio @ aarenet.com

CeBIT 2016 - Rocket Competition

During the CeBIT fair in Hanover, visitors have had the opportunity to participate in a small competition. Mr. Boris Tölzel has won the competition and the first prize, a smartphone, was handed over by Mr. Frank Remmers. The exact number of phone set which were in the display case was 88 and Mr. Tölzel entered 87 as lucky number.

The Aarenet smartphone application “an IP-Phone” mobilizes the fixed line connection and enables the user to make and receive location independent calls whenever a data connection is available. Users can reduce their phone bill, avoid roaming charges and increase their reachability for incoming calls. The application is available for IOS and Android smartphones and can be customized for the carrier.

Successful CeBIT 2016

The business to business exhibition CeBIT 2016 in Hanover has generated a lot of new promising business contacts for Aarenet. The exhibition concept towards an event for IP professionals seems to be a success. 

We would like to thank all existing and new customers who have visited us at CeBIT 2016 at our booth in Hall 13.

New Security Suite Integrated in Aarenet VoIP System

Security in Carrier Grade VoIP systems is an important factor in a professional VoIP environment. Unexpected and unwanted system infringements can cause financial damage, and may also cause irreparable reputational damage. Aarenet developed the Triple-A System Security Suite to protect the system and limit the potential damage to the system and to the Service Provider.

Aarenet Triple-A Security System Suite is a set of active and passive system tools and application related security features which are designed to prevent illegal access attempts to all system components and to minimise any associated damage if the system is compromised.

The Aarenet Security Suite is categorised in three feature groups. The Secure Limiter function was designed to block fraudulent access attempts to the SIP Clients’ accounts. The Security Protect function analyses the egress and ingress IP traffic for anomaly and the Security Connect function will limit unallowed access attempts into the system. The Aarenet Triple-A Security System Suite forms a strong secured base of a contemporary Carrier Grade VoIP system security.

“Security in VoIP solutions, especially for large system deployments, is a major concern for any carrier and its implementation is key for any technical and commercial deployment. In the nowadays connected world, system infringements are communicated quickly and can cause major damage, not only financial but also reputational. We developed a powerful set of features to protect the core VoIP system. This will not only reduce the damage, but will also reduce or prevent the system infringement to happen in the first place.” says Mr. Emanuel Eggenberg – Aarenet COO.

In all new system deployments, the Aarenet Triple-A Security Suite is installed in the background. The Secure Limit feature with Topstop feature and Time Controlled Block Sets is activated as standard. Optionally, the Security Protect and Connect features can be licensed and activated. Aarenet will develop further advanced security features within the different categories.

Aarenet Completed Deployment of Carrier Class VoIP System for FPT Telecom International - Vietnam

Aarenet announced today that it has worked with FPT Telecom International (FTI), the largest VoIP Service Provider in Vietnam, to successfully deploy a Carrier Class VoIP System with 4,000 concurrent call capacity at FTI’s Data Centre in Ho Chi Minh City, Vietnam. FTI is to provide advanced and customised VoIP services such as Virtual PBX and SIP Trunking solutions to SME and Enterprise Customers. Aarenet’s local APAC team and Specialists from Switzerland have vested relentless effort to integrate the Aarenet VoIP system with FTI’s existing core network nodes, BSS and OSS platforms.  FTI is expected to deploy first Customers on this system in January 2016.

“The completion of the FTI project is an important development for Aarenet as it signified a major milestone within our business strategy in the Asia Pacific region. We are content with our 2015 achievement and looking forward to further challenges and growth in 2016.” says Mr. Felix Jakob – Aarenet CEO.

“We are very pleased to be able to fulfill FTI’s commercial and technical requirement. Our job does not stop here as we will strive to provide the best possible support to FTI in order to meet their future requirements and to ensure a successful long lasting business relationship with FTI.” says Mr. Chanh Pham –   Regional Sales Manager of Aarenet.

Yealink SIP Phones Integrated in the Aarenet Auto-Provisioning

Carrier Customers with Aarenet VoIP Systems can deploy the new range of Yealink’s well-established SIP phones using zero-touch provisioning. Yealink and Aarenet bring strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet a technology vendor of carrier-class VoIP Solutions, are pleased to announce that six selected SIP phone models from Yealink’s T4 and T2 series are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. Carrier Customers with Aarenet VoIP Systems can now deploy Yealink’s well-established phones with zero-touch provisioning. This announcement marks a successful beginning of cooperation between Yealink and Aarenet.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems ensure seamless interoperability which facilitates advanced communication and attractive Total Cost of Ownership for End-users. The Aarenet VoIP Systems support all the typical legacy switching features and offers advanced functionalities unavailable on legacy systems like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility.

Yealink’s Aarenet compatible SIP phone models offer rich choices to the Enterprise and SMB Customers. The flagship T4 Series of ultra-elegant IP phones, including the SIP-T42G, the SIP-T46G and the SIP-T48G, feature innovative design, rich features and user friendliness. Advanced features include support for gigabit networks, rich programmable DSS keys for customization and support for Bluetooth headsets (T46G/T48G). The SIP-T19P E2 and SIP-T21P E2 are business-grade phones that feature high quality and cost-efficiency.

Frank Remmers, Sales Director at Aarenet said: “It is an important milestone for both Aarenet and Yealink to achieve seamless interoperability between our Technology offerings. With Yealink’s comprehensive SIP phone portfolio now fully integrated with Aarenet VoIP Systems, we are in position to offer Customers with flexibility and advanced CPE solution while being cost effective. We look forward to further cooperation with Yealink in our quest for further expansion in the global telecommunication market space.”

“We are very excited to see the successful interoperability tests with Aarenet’s VoIP service,” said Yealink Vice President Stone Lu. “By working together, we help customers in Europe take advantage of the robust cost-efficient capabilities and the high performance of our solutions,” he added. “Yealink and Aarenet are also promoting our solutions in Southeast Asia and we look forward to a continually deepened relationship with Aarenet.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please visit: http://www.e.aarenet.com/.

About Yealink
Yealink, the global leading unified communication (UC) terminal solution provider, helps businesses of all sizes make the most of their UC experience and embrace the power of “Easy Collaboration.” Yealink One-stop UC Terminal Solutions unify voice, video and data, and satisfy diverse customer needs and usage scenarios. The company’s comprehensive product portfolio includes video conferencing systems, conference phones, desk IP phones, wireless DECT phones and accessories. Customers from more than 100 countries enjoy Yealink’s reliable UC terminal solutions through its well-established global sales and service network. For more information, please visit: http://www.yealink.com.

Aarenet Powers Cloud Communications Services for Time dotCom - Malaysia 

Aarenet announced today that it has successfully deployed a Carrier Class VoIP System for Time dotCom – the second largest fixed line Service Provider in Malaysia. The Aarenet solution powers the innovative and advanced Time dotCom’s TCC services for Business Customers.  Aarenet’s unique Virtual PBX and Fixed Mobile Convergence applications were deployed to deliver seamless and feature rich voice communication experience for the SME and Enterprise sectors in Malaysia.

“We are pleased to be selected by Time dotCom and our team has worked diligently to deliver, commission and integrate our Carrier Class VoIP System into the Time dotCom’s comprehensive network infrastructure. Our effort does not stop here; we will continue to support Time dotCom to ensure the Time Cloud Communications deployment will be a big success.” says Mr. Felix Jakob – Aarenet CEO.

“We are very content with the support the Aarenet APAC Personnel have extended to us. The relentless effort from both our and Aarenet’s team during the past 12 months paid off and Time dotCom has just released our Time Cloud Communications services.” says Mr. Mohamad Hafiz Bin Azmi – Product Manager at Time dotCom.

New VoIP System Release 6.1

The new Aarenet VoIP System Release 6.1 was released end of September 2015 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release includes system performance tuning and additional FMC features supporting Instant Messaging and presence service. Other system related functionality include the possibility to schedule recurring conference room meetings (daily, weekly, forever) to improve the user experience and simplify the scheduling of recurring conferences and other client specific feature implementation.

The IOS and Android application “an IP-Phone” has been updated with a number of comfort features. New customization features including direct web access to a user defined URL offering e.g. access to a support tool or any other information. The activation of narrow band codecs (iLBC and OPUS) will reduce the data consumption during a call, which is especially beneficial for use on mobile networks and this can also result in a cost reduction of mobile charges whilst roaming in other countries. A high security version can be made available on request for specific applications.

Aarenet Participated in Smartfren's LTE Launch Event in Jakarta - Indonesia

Aarenet announced today that it has been working closely with PT ATM, a Telecom Service Provider and Technology Partner of Aarenet, to provide Mobile Office solution to Smartfren, a LTE Mobile Service Provider in Indonesia. Aarenet and PT ATM were able to showcase and demonstrate Mobile Office functionalities to private guests attending Smartfren’s LTE Launch Event at the Grand Hyatt Hotel in Jakarta, Indonesia.

“We are proud to attend this LTE Launch Event with Smartfren and PT ATM in Jakarta. Our Mobile Office solution can help to bring incremental revenue for Smartfren as they are now able to deliver Virtual PBX services to Business Customers using their Smartphone offerings. To further increase the ARPU of post-paid Customers, additional value added features such as One-Number service, Call Recording, Conferencing, and IVR can be introduced as well.” says Mr. Felix Jakob – Aarenet CEO.

“We are working closely with Aarenet to deliver advanced mobile services for Smartfren’s Customers. LTE service made available to Smartfren’s mobile users will enable them to take full advantage of the high bandwidth throughput and use their Smartphones as SIP endpoints for Virtual PBX service. We will continue to support Smartfren to ensure a successful deployment for them in Indonesia.” says Mr. Dedy Deng – PT ATM Executive Director.

New VoIP System Release 6.0

The new Aarenet VoIP System Release 6.0 was released end of June 2015 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release includes the newly developed embedded SBC functionality, enhancements for Lawfull Interception and support for PC clients.

Successful CommunicAsia 2015

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that its premier CommunicAsia 2015 participation was a great success. There were strong interests from regional Service Providers and potential Technology Partners who visited Aarenet’s Booth – these are new promising business contacts for Aarenet at CommunicAsia 2015 in Singapore.

“At CommunicAsia 2015, Aarenet showcased our innovative and advanced technologies such as Fixed Mobile Convergence and Cloud PBX which can be deployed to the mass populations with utmost operational efficiency while being cost effective for Service Providers from a Capex perspective. Based on the strong interests that we have received from potential Customers, Aarenet will be returning to CommunicAsia in 2016.”, said Mr. Felix Jakob – Aarenet CEO.

“Aarenet strategically decided to enter the Asia Pacific market on April of 2014; during the past 14 months, we have successfully closed a number of Carrier opportunities and CommunicAsia 2015 in Singapore is a great place for Aarenet to meet with all of our Customers including System and Technology Partners. It was also an opportunity for us to meet with new Prospects in the quest to expand our footprint in the Asia Pacific region.”, said Mr. Bao Vo – APAC Regional Director.

"an PC-Phone" Desktop Client for Aarenet VoIP Systems

Aarenet developed and released a VoIP desktop client with integrated auto provisioning to enhance the end user experience. The client combines a comfortable VoIP client with UM functionalities like chat and video calling features and enables calls from the desktop pc using the fixed phone line anywhere where private network or public internet connection is available. Contacts of Outlook mail program or LDAP server connectivity integrate existing contacts into the client for easy dialling. Furthermore, simplified secure provisioning automates the registration process and ensures a full integration with system features.

Frank Remmers, Sales Director at Aarenet: “desktop clients and smartphones apps have passed the experimental usage and are now considered as valid solutions together with hardware based deskphones. There are many commercial solutions available and to ensure that the different features are tested and operating correctly we have decided to offer an integrated VoIP feature client. If required by the solution provider, it is even possible to develop a personalised version with channel customisation of the client. This will include adaptation of the product name and skin colour in line with the corporate appearance of the channel partner. This customisation will further strengthen the brand identity between the end user and the provider.

We consider the end user experience and the easy auto setup of the desktop client as the most important user benefits. Our desktop client “an PC-Phone” covers both items and ensures a secure connection into the Aarenet VoIP system. Activing the client is as simple as entering a username and password and relieves the customer from entering SIP credentials and other system settings. User features like video call, system chat functionality and Click2Dial from internet browsing simplify the use and provides powerful comfort features. The application can be used for both office based and travelling employees. We will continue to develop our mobility clients and will implement additional features to further develop the end-user experience.”

Together with the smartphone clients for ios and Android (“an IP-Phone”) and the broad range of integrated IP Phones from prime manufacturers,  Aarenet supports a broad range of end-user devices and solutions. In further development stages more client features will be implemented to grow the system in line with the market development and requirements.

“an PC-Phone” is available for commercial deployment with the release of the system software 6.0.

Release of Embedded SBC Functionality

Aarenet new system software includes the release of embedded Session Border Controller (e-SBC) functionality. This feature enables a secure connection to different private or public networks. An embedded solution reduces the total cost of ownership compared to a separate SBC and it will simplify the management and maintenance of the total solution.

Daniel Jaggi, CTO of Aarenet: “We have several customer installations where different networks are aggregated into an Aarenet backbone system. An SBC separates the different networks from each other and provides a secure boundary against illegal access from external sources. We have decided to implement the SBC functionality in the core system as existing solutions are often more expensive and quite complicated to configure. A secure border between the public network (internet), private networks and the core system reduces the vulnerability of the systems against fraud to a minimum. An embedded solution developed as an integral part of the system increases the transparency of the system and is a significant benefit for the operation and support of such systems.”

The new functionality will be available for systems shipped with software release 6.0.

Technologie Workshop für das Malaysian Ministry of Home Affairs

Aarenet announced today that it attended the Technology Update Workshop for the Malaysian Ministry of Home Affairs in Johor Bahru – Malaysia on March 21st, 2015.  This private workshop was hosted by Aexis Technologies, a System Partner of Aarenet and was held at the Double Tree by Hilton Hotel in Johor Bahru.

Aarenet in conjunction with Microsoft, Oracle and Pitney Bowes were keynote speakers at this event. This workshop covered a quite range of highly advanced voice and data communications technologies for the Ministry of Home Affairs. Aarenet - APAC Regional Director, Mr. Bao Vo, presented Cloud PBX and Fixed Mobile Convergence solutions which complemented Microsoft’s Mobile First, Cloud First presentation; while Oracle and Pitney Bowes were focusing on “Big Data” analytics.

Aarenet would like to express our sincere appreciation to Mr. Hashrizal Bin Zainal Haris – CEO of Aexis Technologies for extending the invitation of this prestigious event to Aarenet. We look forward to support Aexis Technologies and expand our joint business penetration in Malaysia.

Aarenet on CeBIT 2015

Successful CeBIT 2015.

Also in 2015 we received many visits of existing customers and new prospects from different
countries. We would like to thank all visitors for their interest and the promising discussions we
have had.

Aarenet Hosted Fixed Mobile Convergence Seminar in Hanoi - Vietnam

Aarenet announced today that it has hosted a Fixed Mobile Convergence Seminar in Hanoi-Vietnam introducing its latest Carrier-class FMC solution offerings. This event took place at the Nikko Hanoi Hotel on Tuesday, January 20th, 2015 and attracted personnel from key Fixed/Wireless Service Providers and Telecom Systems Integrators.

This Fixed Mobile Convergence (FMC) Seminar was attended by Aarenet’s CEO, Mr. Felix Jakob who was a Keynote Speaker at this event. Mr. Jakob elaborated on Aarenet’s comprehensive reference customer base in Western Europe and stress the strategic importance of convergence for fixed and mobile services in the near future.

“We were captivated by the strong participation of our Hanoi Seminar and it was great to observe overwhelming interests in our FMC solution by the number of questions raised during the Q&A session. It is clear that convergence is happening in Vietnam due to the strong growth of broadband internet services, in particular, mobile broadband. But most importantly, the End-users in Vietnam are well informed and enhanced FMC offerings such as One Number Service, Seamless Call Handover between WiFi / Cellular and BYOD (Bring-Your-Own-Device) are of paramount importance in today’s demanding service market.” says Mr. Felix Jakob – Aarenet CEO.

A live and interactive FMC demonstration was presented to the audiences by Aarenet team - Mr. Chanh Pham (Regional Sales Manager), Mr. Trung Do and Mr. Toan Pham (Technical Project Managers). Aarenet’s elegant Auto-provisioning system was in action to automatically activated FMC services on a number of Smartphones. Within seconds, the Aarenet System delivered mobile extension and single number utilisation services to various types of Smartphones. Automatic seamless call hand-over between WiFi and Cellular was demonstrated fluidly and received well compliments from our Guests. This interactive demo session triggered a healthy Q&A discussion afterward.

New VoIP System Release 5.9

The new Aarenet VoIP System Release 5.9 was released mid of December for production. Effective immediately, all new system will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release includes enhancements to the Virtual PBX functionality and support for the latest versions of Smart Phone Clients for iOS and Android.

Coinciding with the new system release new versions of the SmartPhone Clients for iOS and Android have been deployed to the corresponding stores. These include a much wider range of functions and can be more easily provisioned.

Aarenet Carrier Class VoIP System at Saigon Postel in Vietnam is Ready for Service

Aarenet announced today it has fully completed the Carrier Class AS VP-102 Class-5 VoIP System installation and commissioning at Saigon Postel in Ho Chi Minh City.  Aarenet dispatched a team of Engineers to SPT locations in Ho Chi Minh City to complete this assignment in a timely fashion to meet the SPT’s comprehensive project timeline.

“In order to achieve this milestone at SPT, weeks if not months of planning was set in motion and monitored carefully every step of the way. The SPT’s AS VP-102 System has been integrated successfully to our Network Operations Centre for 24/7 monitoring and support. I would like to express our sincere appreciation to the SPT personnel for their valiant effort in supporting Aarenet to complete this task in the utmost professional fashion.” says Mr. Emanuel Eggenberg – Aarenet VP of Operations.

“This is not our first deployment in the Asia Pacific region – however, it represents another major milestone of achievement through our continuous and relentless quests in expanding business operations and footprint in the APAC region. We will utilise our recent success as momentum to further expand our business forward in 2015.” Says Mr. Bao Q. Vo – Aarenet Regional Director for the Asia Pacific region.

Saigon Cable Awarded Carrier Class VoIP Platform Tender to Aarenet

Aarenet announced today that Saigon Cable, the largest Cable Operator in Vietnam, providing Triple-Play services to both Residential and Business sectors, awarded their Carrier Class VoIP Platform Tender to Aarenet.  

“I am very pleased with this strategic development for our business expansion in the Asia Pacific region. Saigon Cable is an important Customer for Aarenet and our local APAC Support team, in conjunction with Operations organisation in Switzerland, are completely prepared to ensure a swift and successful deployment for Saigon Cable.” says Mr. Felix Jakob – Aarenet CEO.

Mr. Chanh Pham – APAC Regional Sales Manager at Aarenet who headed this project says “Our team had worked diligently and professionally to support the Saigon Cable’s Tender process. This announcement from Saigon Cable is a significant achievement for Aarenet and we will organise resources to fully support the next deployment phases at Saigon Cable.”

Aarenet Sponsored Kuala Lumpur "Borderless Communications" Seminar

Aarenet announced today that it has participated in the Kuala Lumpur 2014 Borderless Communications seminar in conjunction with Netregy Systems – an Aarenet’s Systems Partner based in Malaysia. This event took place at the Putra World Trade Centre on November 4th, 2014 and attracted personnel from both the Enterprise and Carrier sectors.

“We were very impressed with the strong participation of the Malaysian Carrier sector. With over 40 local ITSPs and Systems Integrators attended this event, it clearly indicated that Service Providers are looking for cutting-edge technologies to differentiate their service offerings in a very vibrant and well regulated market. Aarenet’s Fixed Mobile Convergence (FMC) solution delivers borderless communications solution to the end-users in the Residential, SME or Enterprise demographic. Our FMC solution is a matured technology that just works.” says Mr. Felix Jakob – Aarenet CEO.

Mr. Bao Vo – APAC Regional Director presented Aarenet’s carrier class Virtual PBX and Fixed Mobile Convergence solutions covering the Messaging, Mobility and Call Control verticals of Unified Communications – it was well received by the audiences.  

 “Aarenet FMC solution empowers the Mobile Workforce with advanced communications capability as if they are in the office environment.  With advanced FMC features such as Mobile Extension, Single Number Utilisation and Simultaneous Rings, missing phone-call is an experience of the past.”

A live and interactive FMC demonstration was presented to the audiences by Aarenet team - Mr. Thomas Trung (Systems Engineer) and Mr. Chanh Pham (Regional Sales Manager). Aarenet’s simple but powerful Auto-provisioning system was in action to automatically activated FMC services for four volunteers from the audience. Within seconds, we delivered mobile extension and single number utilisation services to their personal Smartphones. The incredible automatic seamless call hand-over between WiFi and Cellular Voice network was demonstrated fluidly and received well compliments from our Guests. This interactive demo session triggered a healthy Q&A discussion afterward and opened a number of initial interests in private proof of concept sessions in Malaysian Carrier sector.

White Label Solution Offering from Aarenet

To cover the needs from smaller solution providers and city carriers, Aarenet offers their carrier grade solution now as a so-called white label solution through selected accredited partners.

This will ensure that small provider can benefit from the advantages of a large system without the need to make significant investments. Operations and support can be offered in a managed system-setup, depending on the requirements of the provider. The white label solution is offered through selected partners who have completed the accreditation process. With these partners, local support and training can be offered and guaranteed.

The solution offers both residential VoIP services and Virtual PBX solutions for small and medium enterprises (SME). The programming and monitoring of the system can be integrated through standardized interfaces and personalised to the respective market and provider.

Frank Remmers, Sales Director Aarenet AG says “we have requests from smaller telephony service providers who want to benefit from a managed services approach. In the last years, many of these providers have invested into an open source solution and over time the experience is that these systems have their specific limits and characteristics.

17th Congress of the FRK Association in Leipzig

Der Fachvortrag stellt Kriterien vor, die im Beschaffungsprozess eines Carrier Voice Systems eine wichtige Rolle einnehmen und berücksichtigt werden sollten.

Frank Remmers, Sales Director Aarenet AG: „Aarenet bietet nebst der Beratung auch die am Markt verlangten Lösungen an. Unsere Erfahrung zeigt, dass zusätzliche Kriterien, wie Qualität und Nachhaltigkeit wichtiger sind als tiefe Einstiegpreise bei der Beschaffung eines neuen Voice Systems. Es geht darum, möglichen Neukunden zu helfen, eine Entscheidung zu treffen, die auf der richtigen Grundlage basiert“

Details zum Kabelkongress und das detaillierte Programm sind verfügbar unter http://www.kabelkongress.de/start/wp-content/uploads/Kongressprogramm2014_farbig_100914.pdf

New VoIP System Release 5.8

The development of the VoIP System Release 5.8 was finalised end of August 2014. Any new system will be equipped with the new release and includes the new functionality. An update service for existing installations can be offered without impacting the availability of active service.

The new Release contains among others enhancements IVR and Call Recording enhancements as well as improvements for fraud protection.

Also new IP phones from Alcatel, Aastra and Yealink are supported and can be provisioned fully automated.

Aarenet Sponsored Yangon 2014 Unified Communications Seminar

Aarenet announced that it has participated in the Yangon 2014 Unified Communications seminar in conjunction with other leading Telecom equipment vendors such as Patton and LifeSize. This event took place at the Yangon Hotel on August 6th, 2014 and attracted personnel from both the Enterprise and Carrier sectors.

“We fully believe that it is the right time to commit our resource and effort to build a strong branding for Aarenet in Myanmar.  We will also work closely with our Systems Partner Yadanarbon Fiber Services (YDF) to transfer knowledge by conducting sales and technical certification training events in Myanmar to ensure the utmost professional approach when supporting our local Customers” says Mr. Felix Jakob – Aarenet CEO.

Mr. Bao Vo – APAC Regional Director presented Aarenet’s carrier class Virtual PBX and Fixed Mobile Convergence solutions covering the Messaging, Mobility and Call Control verticals of Unified Communications.  It was well received by MPT personnel and IT Managers from leading Banks in Myanmar.  The success from this seminar has led to a number of customer trial requests for Aarenet and Yadanarbon Fiber Services. 

“This event was a great success and on behalf of Aarenet’s Management team, I wish to extend our sincere appreciation to YDF team for a job well done.  It was clear that both businesses and service providers in Myanmar are working diligently to modernise their telecommunications infrastructure to meet growing demands of Myanmar’s thriving economy.  This creates tremendous opportunities for both Aarenet and YDF.” says Mr. Bao Vo.  Mr. Tay Za Tun – YDF Director also added “Our Company has been laying thousands of kilometres of Fibre infrastructure for services providers, enterprises and multi-national companies in Myanmar - these Customers are perfect prospects for the UC deployment as their infrastructure are ready to host such high-bandwidth demanding applications such as voice and video conferencing.  We are pleased with our future prospects and keen to work with our Technology Partner such as Aarenet to realise our goals and objectives.”

During the next few weeks, Aarenet APAC team will be working closely with YDF team in Myanmar to follow up with all the participants of our UC seminar to answer any question that they may have and plan for specific customer trials.  We will also be planning for the next marketing event in Myanmar which will take place in late Q4 of this calendar year.

Aarenet and Mitek to Deploy VoIP Managed Service for Saigon Postel - Vietnam

Aarenet signed agreement with Mitek Trading Services.

Aarenet announced that it has signed an agreement with Mitek Trading Services, a Telecom Systems Integrator based in Ho Chi Minh City, to provide Class-5 Virtual PBX VoIP platform for Saigon Postel (SPT) Corporation, a Competitive Local Exchange Carrier in Vietnam.

SPT has been providing high quality voice, video, data and wireless services to both residential and business customers since 1995.  To further expand its customer base and enhance its current service offering, SPT is cooperating closely with Mitek to deploy advanced Virtual PBX and SIP Trunking services nationally.

“Virtual PBX and SIP Trunking services are new service offerings which will enable revenue retention and service competitiveness for Saigon Postel” says Mr. Vu Anh Tuan – Vice Director of Mitek Trading. Mr. Chanh Pham – Aarenet’s Regional Sales Manager also added “The new service offerings from Saigon Postel will provide substantial CAPEX and OPEX savings for small businesses and Aarenet will continue to enhance our VoIP platform by releasing advanced features and applications imminently in future software releases.”

“Saigon Postel’s new service offerings will revolutionise how small businesses in Vietnam are communicating internally between branch offices and externally with their clients.  Aarenet’s advanced features such as Multi-level IVR, Call Recordings, Voicemail, and Fixed Mobile Convergence are available in the Cloud, leaving minimal equipment for small businesses to maintain and support at their premises. We are delighted with the development at SPT and fully committed to provide Mitek and SPT with our comprehensive support to ensure a successful deployment proceeding forward.” says Mr. Felix Jakob – Aarenet’s CEO.

New VoIP System Release 5.7

Aarenet VoIP System Version 5.7 available for service.

The development of the VoIP System Release 5.7 was finalised end of May 2014. Any new system will be equipped with the new release and includes the new functionality. An update service for existing installations can be offered without impacting the availability of active service.

The release boosts the enterprise segment by offering additional business features for corporate use (virtual PBX, IP-Centrex) and includes the support of the newly developed Aarenet softclients. The core functionality now includes fax2mail functionality, call recording and the possibility to setup multi user phone conferences. The use of add-on conference systems is hence no longer necessary.

With the combined offering of a Class5 switch and virtual PBX, the Aarenet system can cover both residential as well as business applications and thus provides additional possibilities to fulfil customer demand and to realise business growth.

The available softclients are integrated and complete the functionality of the VoIP system. Automated provisioning simplifies the registration process significantly. Both IOS and Android versions are offered for use on smartphones, which software versions can be installed through the different app stores.

A windows version of the softclient is also available, which also supports touchscreen functionality under Windows 8. A MacOS Version is under development and will complete the new release shortly.


Aarenet Signed Managed Service Agreement in Vietnam

Aarenet signed full managed service agreement with Service Provider in Vietnam to deploy Virtual PBX and SIP Trunking applications for Business Customers.

Aarenet AG signed managed service for deployment of Carrier Class VoIP platform in Ho Chi Minh City, Vietnam. The Aarenet managed VoIP platform is capable of providing state-of-the-art Virtual PBX and SIP trunking functionalities to Business Customers including advanced application such as Fixed Mobile Convergence. Dr. Andreas Danuser – member of Aarenet Board of Directors said “I am pleased to see Aarenet activities in Asia becoming commercially successful. This outstanding achievement is a direct result of strategic technology innovations launched by Aarenet in 2014”. Mr. Felix Jakob – Aarenet CEO also said “Mature broadband infrastructure in Vietnam has propelled cloud based service penetration to the end-users in a big way. This is a step in the right direction for the modernisation process of telephony applications in Vietnam".

New Aarenet Sales Director

To support the increasing market demand for Class 5 and  Virtual PBX Systems, Aarenet strengthens its team with Frank Remmers, Sales Director in Switzerland.

To develop and support the increasing market demand for Aarenet Solutions in Europe, Aarenet has strenghtened its sales team with a Sales Director located in Switzerland. Mr. Frank Remmers worked for several Tier 1 carriers and started his professional career in 1991 as software developer of TDM and VoIP PBX switches and focused later on marketing and international sales. Frank Remmers joined Aarenet in April with the target to lead the expansion of the sales and distribution in the allocated markets in Europe.

Frank Remmers said: „The market is keeping a quick pace and there is a high demand for carrier VoIP solutions encompassing integrated business solutions like Virtual PBX and Fixed Mobile Covergence. Aarenet is in the perfect position to expand the sales based on a stable development platform and the existing customer base. There are many opportunities and our task is it to benefit from the existing time window.“

Contact: Frank Remmers - Sales Director - Aarenet, Email: frank.remmers @ aarenet.com

Saigon Technology Seminar

Aarenet hosted technology seminar for IT Specialists and Business Leaders in the Enterprise and Carrier sectors in Vietnam.

Aarenet hosted a technology seminar at the Nikko Saigon hotel on April 1st, 2014 to present our Virtual PBX and Fixed Mobile Convergence solutions. Many of the attendants were IT Managers and Business Leaders in both Enterprise and Carrier industries.  Mr. Felix Jakob – Aarenet CEO was a keynote speaker at this event and he provided the Audience with a global view on the trends and directions of cloud based services. It was well received by everyone who attended this event. Mr. Bao Vo – APAC Regional Director presented a detailed view of Aarenet’s Virtual PBX and FMC solutions followed by a VoIP Security presentation by Aarenet’s Senior Systems Engineer, Mr. Thomas Trung.

Successful CeBIT 2014

The new as a pure business to business exhibition conceived CeBIT 2014 has generated a lot of new promising business contacts for Aarenet. The new exhibition concept towards an event for IP professionals seams to be a success. 

We would like to thank all existing and new customers who have visited us at CeBIT 2014 at our booth in Hall 13.

Aarenet at CeBIT 2014

Aarenet is at the CeBIT 2014 in Hall 13 / Stand C76 present.

The new as a pure business to business exhibition conceived CeBIT 2014 takes place from 10th to 14th of March 2014 in Hannover, Germany. Aarenet is represented with its own booth in the Swiss Pavilion in Hall 13 / Stand C76.

Aarenet presents in particular the new Virtual PBX solutions and the newly launched smartphone and desktop clients.

New Aarenet Representative in Asia

Aarenet is newly represented by a Regional Sales Director in South-East Asia.

To meet the increasing demand for Aarenet solutions in South-East Asia, Aarenet has established a local presence with a Sales Director in the region. With Mr. Bao Vo, a proven Telecom specialist, Aarenet is now ideally represented with deep VoIP solution knowledge to meet regional customer requirements.

Mr. Bao Vo said: The rapidly growing demand for cloud-based services - in particular Virtual PBX services - is an opportunity and also a challenge for us. The Aarenet solutions with their excellent quality and great scalability fit perfectly the emerging markets in Southeast Asia.

Contact: Bao Vo - Regional Sales Director - Aarenet APAC, Email: bao.vo @ aarenet.com

New VoIP System Release 5.6

The Aarenet VoIP system release 5.6 is available as per today.

The new Aarenet VoIP System release 5.6 has been announced 2013 as planned for production mid December. All newly provisioned customer systems will be released according to this new standard. Existing, productive systems can be upgraded if required by customers.

The latest system release contains all essential features of a virtual PBX. The Aarenet Enterprise Virtual PBX system guarantees future-oriented functionalities and easily can replace conventional PBXs. The system has been equipped with a powerful IVR (Interactive Voice Response) and also offers an integrated phone-book. Additionally, the provisioning of telephones has been significantly simplified and automated. It is now possible to configure standard IP phones directly in the Aarenet VoIP system. Supported phone device-brands include Aastra , Akuvox , Panasonic, Snom and Yealink. Other manufacturers are currently being reviewed and incorporated at a later stage.

Aarenet Publishes Customer References

Aarenet published first customer references today. The pan-European business telecom operator Colt Technology Services (Colt) and the Swiss c​able- and service provider netplus.ch are now official Aarenet references.

The companies Colt and netplus.ch have agreed to be official reference customers for Aarenet. Aarenet takes this important moment to publish the two realized projects including the central use of the Aarenet VoIP switching platform. Colt praises mainly the highly availability and voice quality for their business customers. Netplus.ch uses the platform mainly in their cable- and FTTH-networks to reach residential customers. Both companies liked the professional impact of the Aarenet teams, which included the system design, the planning as well as the implementation including the smooth migration of respective, existing customer bases. Both reference stories are available on this webpage. Further references will be released and published here soon.

Aarenet Launches New NOC

To cope with the growing demand for Managed Services of customers Aarenet launched a new Network Operation Centre (NOC) in the last weeks. At the same time the staffing was increased in the area of support and operations.

In the new set-up of the NOC all operational inevitable parameters of each customer system may be monitored around the clock. The focus is the automation of the monitoring process in favour of the customer. The state of all systems operated by Aarenet as Managed Services is being displayed on large screens. The medial alerts support Aarenet’s staff in the NOC to control and manage tasks according their priorities. Aarenet may intervene in the configurations of the customer systems to ensure a smooth calling operation as needed. The specialists of Aarenet are well skilled and experienced to operate and maintain Carrier-Switches according to the requirements of the customers. Customers relying on Managed Services deployed by Aarenet may transfer mission critical tasks to Aarenet to minimize their risks and problems in systems operations. Aarenet offers various Service Level Agreements to customers. Among that Aarenet offers services including around the clock automated monitoring of the customer system.

Aarenet Launches Enterprise Virtual PBX

Der Schweizer Voice over IP Spezialist Aarenet AG bietet neu Firmenkunden, Internet-, Telecom- und Festnetzprovidern professionelle virtuelle PBX Funktionalität an.

Aarenet gibt heute bekannt, dass das Produkt Aarenet Enterprise Virtual PBX lanciert worden ist. Die virtuelle PBX wurde von Aarenet aufgrund vieler Firmen-Kundenanfragen sowie fehlenden und skalierbaren Marktangeboten entwickelt. Die Kundenbedürfnisse beinhalten heute immer weniger traditionelle Telefonzentralen und Hardware an einem festen Ort. Dem gegenüber nimmt die Nachfrage nach Cloud-basierten Diensten stetig zu.

Die Aarenet Enterprise Virtual PBX richtet sich an zwei Zielgruppen: Einerseits ermöglicht sie Service Providern und Festnetzanbietern, zusätzlich zu herkömmlichen Telefondiensten, Virtual PBX Services deren Firmenkunden anzubieten, um so die Kundenbindung durch spezifische Mehrwerte zu erhöhen. Andererseits profitieren Unternehmen direkt von einem einfach verständlichen technischen Telefon-System-Setup und Management via Webportal zugunsten ihrer Mitarbeitenden. Das System von Aarenet ist mandantenfähig und robust und deshalb für alle möglichen Anwendungsfälle bestens gerüstet.

Gegenüber Branchen-Wettbewerbern differenziert sich die Aarenet Enterprise Virtual PBX durch Carrier-grade Verfügbarkeit, garantierte Stabilität, Skalierbarkeit sowie erhöhte Kosteneffizienz. Zusätzlich ist die vereinfachte Bereitstellung (Service Delivery), Wartung, Betrieb sowie der Zugriff bis zum Enduser-Gerät im Supportfall (Service Assurance) gewährleistet. Um ein durchgehendes, positives Kundenerlebnis zu gewährleisten, werden die Telefongeräte eigens durch Aarenet zertifiziert. Bereits heute werden die wichtigsten Aastra- Panasonic- und Snom-Telefone unterstützt. Geräte von weiteren Herstellern werden je nach Kundenanforderungen und Marktverhältnissen getestet und zertifiziert. Zusätzlich zu den technischen Differenzierungsmerkmalen, gewährleistet Aarenet einen persönlichen, flexiblen sowie kompetenten Kundendienst, der von der bestehenden Kundschaft äusserst geschätzt wird.

Aarenet Enterprise Virtual PBX kann, je nach finanziellen Anforderungen der Kundschaft, als System gekauft oder gemietet werden. Der Betrieb kann entweder durch die Kunden selbst sichergestellt oder als Managed Service von Aarenet bezogen werden. Damit stehen den Kunden alle Variationen, entsprechend den jeweiligen Bedürfnissen, flexibel zur Verfügung.

Über Aarenet AG

Aarenet entwickelt, realisiert, verkauft und betreibt zukunftsorientierte und zuverlässige VoIP-Systeme für Telecom-, Internet- und Mobil Service Provider, Kabelnetz-Betreiber, Energie­versorger sowie Grossunternehmen. Systeme und Services werden im persönlichen Kontakt detailliert geplant, fristgerecht umgesetzt und in exzellenter Qualität sowie höchster Verfügbarkeit betrieben. Weitere Details sind auf der Webpage www.aarenet.com ersichtlich.


Felix Jakob, CEO Aarenet AG, felix.jakob @ aarenet.com, +41 31 980 28 11