Erstes Advanced Certification Training für Carrier-Kunden in der APAC-Region

Aarenet announced today that it has completed the first ever Aarenet Certified Advanced (ACE) training session for Carrier Customers and Partners in the APAC region. This training session was conducted at the Training Centre in Ho Chi Minh City, Vietnam.

Aarenet is pleased to congratulate the first five Aarenet Certified Experts who have successfully surpassed all mandatory requirements of the ACE programme.

Due to the high demand and success during 2019, Aarenet certified more than 40 engineers in the APAC region and is prepared for 2020 with even more training possibilities.

“Our hard-work has paid off and we will try our best to continuously improve and extend our training portfolio to a next level”, said Marcel Brunschwiler – Aarenet Training Coordinator, APAC.

Aarenet an den Feierlichkeiten zum 40-jährigen Jubiläum von IAN in Mailand

Aarenet was recently invited to participate and join celebrations at the 40th anniversary of IAN Srl, an established system integrator in Italy, headquartered in Milan.

IAN has a long term and successful history in addressing competitive IT Solutions and ICT infrastructures to the enterprise market in Italy. 

Since the beginning of 2019, Aarenet and IAN, have been working on a strategic solution partnership to benefit from each other competence and visibility on the Italian market. The event, which took place on October 24th, has been attended by a large audience, keen to celebrate IAN’s history and presence on the Italian IT market. 

Mrs Federica Neri, CEO of IAN Srl said - “In the last years, IAN has been focusing on new strategic partnerships to acquire a wider portfolio of solutions. We are working very closely with Aarenet to establish a solid solution partnership, so to bring to our enterprise customers new competitive voice products and solutions”.

Michel Balabio, Aarenet’s Regional Director Southern Europe said - “We are very committed to support IAN Srl as a key solution partner in Italy. We believe that IAN’s footprint on the Italian enterprise market can give us access to a growing number of opportunities, on top of learning from IAN’s long term experience and competence in this specific market segment”.

Aarenet und Qcom schliessen SIP Interconnection Test mit TIM ab

Aarenet AG and Qcom Spa announced to have successfully completed all operations to achieve SIP interconnection with Telecom Italia public network. The process has been operated and supported by Qcom’s and Aarenet’s technical teams.

Following to several weeks of planned activities, full compliancy with Telecom Italia’s ST 769 and ST 763 regulations was completed with satisfaction from both sides. To further support the productive cooperation, the direct link with Telecom Italia proved to be very responsive, allowing both Qcom and Aarenet to have efficient communication and to timely proceed on the mutually agreed tasks and agendas.

Qcom offers a full range of advanced telephony services fully operated by Aarenet’s carrier grade VoIP platform, in production since early 2018. Andrea Ubiali, Head of R&D and Production Services, said “We are fully satisfied with the outcome of the SIP interconnection project of our platform. It’s an important and strategic milestone for Qcom, with which we now plan to offer even more competitive services to our customers and partners. The daily collaboration with Aarenet’s team has been key to streamline the process and to achieve certification within the planned timing”.

Neuer Aarenet VoIP System Release 6.13

The new Aarenet VoIP System Release 6.13 has been released End of September 2019 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations is offered without impacting the availability of active service.

The new version now supports additional phone types for the autoprovisioning. Yealink’s conference phone CP920 as well as the actual T57W comfort phone and the W60B SIP Dect Base are now supported and can be provisioned in “Zero-touch” mode. Through this mode, the Aarenet system provisions a central redirecting server of Yealink, and SIP phones after connecting to the IP network will be provisioned automatically without any user interaction.

Next to the above mentioned phones, the provisioning setup of the Aarenet VoIP switch has been enhanced by selected Cisco SIP phones. The Cisco SPA301, SPA302, SPA303, SPA504G and SPA514G are added to the system. Depending on the installed Aarenet application version, these phone types may also be added to existing customer system without the necessity to update the system.

Next to planned software maintenance, specific customer features have been implemented for call routing and SIP trunk routing. Details of all included features will be communicated upon request.

Erstes Zertifizierungstraining für Carrier-Kunden in Europa

Aarenet hat heute bekanntgegeben, dass das Unternehmen die erste Aarenet Certified Associate (ACA) Schulung für Carrier-Kunden in der Region Europa durchgeführt hat. Diese erstklassige Trainingseinheit - geleitet von Senior Trainer Daniel Bochsler - hat im Trainingszentrum am Hauptsitz in Niederwangen, Schweiz stattgefunden.

Aarenet freut sich, die ersten Aarenet Certified Associates, welche alle obligatorischen Anforderungen des ACA-Programms erfolgreich erfüllt haben, beglückwünschen zu dürfen.

Aarenet hat gute Bewertungen und Rückmeldungen von ihren Kunden erhalten und freut sich, im Jahr 2019 zusätzliche Schulungen durchführen zu können. Die zertifizierten Ingenieure können sich für weiterführende zertifizierte Fortbildungsveranstaltungen anmelden.

Aarenet VoIP System und Microsoft Teams Integration

Aarenet announced today that it released an integration with the Microsoft Teams UCC solution. The integration enables connectivity between the external telephone network (PSTN) and connected MS Teams. MS Teams UCC users can receive incoming calls from non-MS Teams users and can also dial to any external or mobile phone number. In combination with the Aarenet vPBX extended telephony features like call distribution, call forwarding, voice mail and Interactive Voice Response (IVR) are part of the combined offering.

Microsoft Teams is a UC (unified communications) platform that combines workplace chat, video meetings, file storage (including collaboration on files), and application integration. The service integrates with the company's Office 365 productivity suite and features extensions that can integrate with non-Microsoft products.

Teams allow communities, groups, or teams to join through a specific URL or invitation sent by a team administrator or owner. Direct messages allow users to send private messages to a specific user rather than a group of people. Meetings can be scheduled or created ad-hoc and users visiting the group channel are able to see that a meeting is currently in progress. Until now, MS Teams is a closed group communication solution without built-in connectivity to the public telephone network.

The Aarenet integration enables customers to benefit from all Teams services plus granting basic PSTN service access, Class.5 Telephony services and also an integration with a vPBX extension. MS Teams client can now make and receive PSTN telephone calls.

In addition to the basic telephony features, advanced Class-5 integration will deploy many additional services to the MS Teams clients, such as call distributions, call forking, IVR, advanced call forwarding and Fax 2 Mail.

Frank Remmers, Sales Director at Aarenet: “The integration will enable us to open and focus on an additional marketsegment. Many IT consuting companies and product houses have experience in selling IT products and services but have been unfamiliar with telephony services. This barrier is now disappearing, and MS Teams can now be used to make any phone call into the public network. The integration combines the best of breeds and complements the missing link of either solution.Aarenet’s built-in features like call forwarding, fax3mail and voicemail functionality fill the gap of the features required by the MS Teams users. Even though it is expected that (part of) this functionality will be developed within the application, this may still take some time. Aarenet can provide an integration for Aarenet users who want to deploy MS Teams and those MS Teams users who want to connect to the public telephony network.“

The integration can be realised through a cloud based operational model or through an on-premise based license scheme. The solution is fully redundant, supports mulitple tenants and can support a virtual unlimited number of different MS Teams instances.

Details of the included features will be communicated upon request.

Aarenet stellt neuen Produkt Manager vor

Aarenet announced today that Mr. Tommaso Missoni has taken over the function of Product Manager. Mr. Missoni is based in Berne and his primary responsibility is to ensure that the market requirements are reflected in the development of new features and the introduction of complementary third party solutions.

Mr. Missoni started to work work for Aarenet in 2017 in Italy as Regional Technical Director and worked since 2018 in Switzerland as Senior Project Manager in the Operations department. Mr. Missoni’s broad and in-depth experience in VoIP technology and contemporary knowledge of the global market offering will support him in the role to bridge the market requirements and the product development.

“It is great to work for Aarenet. Our core product is an extremely robust, proven and reliable carrier grade VoIP system and we need to complement this with products and services to increase the attractiveness of the overall solution and to anticipate the market demands. The fact that each country has specific customer requirements and priorities make the work even more interesting. With the consolidated feedback I plan to broaden our product portfolio and also to improve our own offering.”, said Mr. Tommaso Missoni.

Aarenet an der CommunicAsia 2019 in Singapore

Aarenet announced today that it had participated at CommunicAsia 2019, one of Asia’s largest technology tradeshows covering the entire spectrum of telecommunication, broadcast and enterprise services. This event was held at Marina Bay Sands Convention Centre in Singapore from June 18th to 20th inclusively. 

This was Aarenet’s fifth consecutive participation at this annual event and a comprehensive Aarenet away-team were present including Aarenet CEO, Mr. Felix Jakob, Board Member - Mr. Luzi von Salis, VP of Operations - Mr. Emanuel Eggenberg and key members of the APAC Team headed by Mr. Bao Vo - APAC Regional Director. 

As per the previous years, we had met with our Customers and Partners where we shared new solutions, market intelligence as well as receiving feedback for new feature requests and operational input.

The highlight of the event was the award of the Telecom Cambodia project delivered by our Regional Systems Partners ITGC headed by Mr. KC Fang - CEO and Founder. Both ITGC and Aarenet have worked diligently with Telecom Cambodia Personnel to draw closure to this project. The agreement was agreed for an Aarenet Carrier Class VoIP System to be commissioned at Telecom Cambodia’s data centre in Phnom Penh and ready for service activation by September 2019. 

Mr. KC Fang said, “We have been supporting Aarenet to expand their business in Malaysia, Cambodia, Indonesia and Myanmar. It is of great pleasure that ITGC was able to deliver our purchase order to Aarenet’s Management team at CommunicAsia 2019 for the Telecom Cambodia project and we look forward to cooperate with Aarenet to build a successful venture in the SE Asia region”.

Mr. Felix Jakob - Aarenet CEO said, “I would like to say thank you to ITGC, Mr. KC Fang for his support in closing the Telecom Cambodia project with us. This is the second Incumbent Carrier project for Aarenet in the region and I was pleased with the continuous success we have enjoyed at CommunicAsia. We are looking forward to participate at next year event”.

Aarenet stellt neuen Leiter Support vor

Aarenet gibt heute bekannt, dass mit Herrn Thomas Tlapak ein erfahrener Telecom-Spezialist für die Position als Leiter Support gewonnen werden konnte. Herr Tlapak hat seinen Arbeitsplatz am Hauptsitz in Niederwangen und ist in erster Linie dafür verantwortlich, ein Team von Ingenieuren zu leiten und die technische Unterstützung unserer Kunden sicherzustellen.

Herr Tlapak hat in seiner bisherigen beruflichen Laufbahn mit namhaften internationalen VoIP-Technologieanbietern zusammengearbeitet. Seine breite und fundierte Erfahrung in der VoIP-Technologie, zusammen mit seinen Managementfähigkeiten werden es ihm erlauben, die Qualität des Aarenet Supports weiter zu verbessern.

"Ich bin froh, Teil des Aarenet-Teams zu sein und freue mich auf die Zusammenarbeit mit meinen Kollegen und den Kunden. Unser Ziel ist, die technische Unterstützung und die Effizienz im Einklang mit der Wachstumsrate des Unternehmens zu verbessern sowie den Support für unsere Kunden und Partner auf höchstem Niveau zu gewährleisten.", sagt Thomas Tlapak.

Neuer VoIP System Release 6.12

The new Aarenet VoIP System Software Release 6.12 has passed gate GA with stringent QA process and is ready for general application commencing April 1st, 2019. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Among the many newly developed features, software release 6.12 delivers secured and encrypted communication for our discerned Customers based on the IETF SRTP (Secure Real Time Protocol) standard. It offers speech encryption and in combination with the TLS (Transport Layer Security) protocol where SIP messages are also encrypted for a complete voice security delivery. Compatible devices such as certified SIP phones and smartphone applications can now setup a secure connection through the Aarenet VoIP switch. This will prevent unwanted eaves-dropping of the conversation and data theft of the connection information. The delivery of TLS/SRTP opens new vertical market segments that can be realised.

Chanh Pham, APAC- Regional Sales Manager said: “The timely arrival of software release 6.12 is most excellent as we have several projects within the Government and Enterprise sectors whereby secure communications are mandatory requirements. As VoIP traffic is largely transported over the public internet, there is a sharp increase in demand for total secured voice communications. Together with our WebRTC desktop client, smartphone applications and selected third-party IP Phones, we can now offer an expansive eco-system of reliable and secured communication technology for our Customers”.

Furthermore, this new software version also includes support for new Yealink SIP phone models T53W and T54W in the auto-provisioning sub-system facilitating zero-touch deployment. The new Panasonic HDV 340 DECT unit was also included. Backward compatibility with older versions of Aarenet software is made available via the importation of new device profiles.

Finally, the popular “an Web-Phone” desktop application was thoroughly enhanced and can be deployed efficiently within Aarenet Virtual PBX’s containing several thousand of extensions or instances.

Details of all included features within this software release will be communicated upon request.

Aarenet auf den FIBERDAYS 19 in Wiesbaden

Aarenet hat vom 27. bis 28. März 2019 zum zweiten Mal an der Glasfasermesse des BREKO Verbandes in Wiesbaden teilgenommen. Eine gute Gelegenheit, viele der bestehenden Kunden persönlich am eigenen Messestand zu begrüssen und neue Kontakte zu knüpfen.

Mit unserem professionellen Carrier Lösungen und den ergänzenden Applikationen wie SmartPhone Clients, WebRTC Phones und UCC (Unified Communications and Collaboration) Lösungen konnten wir weitere Interessenten für unser Produktportfolio gewinnen.

Claus Griebel, Aarenet Regional Sales Director - Germany sagt: „Eine gelungene Präsenz, um ins Gespräch zu kommen und die Weichen für die Zukunft zu stellen“.

Über die BREKO Messe:
Dem Motto der diesjährigen Messe „Der flächendeckende Glasfaser-Ausbau ist oberstes Gebot. Nur so können wir den wachsenden Anforderungen der Digitalisierung in Deutschland begegnen“, sind 160 nationale und internationale Aussteller und 3000 Fachbesucher aus dem In - und Ausland gefolgt. 

Erstes Zertifizierungstraining für Aarenet Kunden in der APAC-Region

Aarenet announced today that it has completed the first Aarenet Certified Associate (ACA) training session for Carrier Customers in the APAC region.  This premier training session was conducted at the Training Centre in Ho Chi Minh City, Vietnam by Senior Trainer - Daniel Bochsler.

Aarenet was pleased to welcome the first five Aarenet Certified Associates who have successfully surpassed all mandatory requirements of the ACA programme – they are:

  1. Thomas Chong Hon Sung – ITG, Malaysia
  2. Zamzuri bin Azmi – ITG, Malaysia
  3. Robert Francisco Tagle II – Zone Telecom, Singapore
  4. Win Htet Aung- Com & Com, Myanmar
  5. Luong Gia Vu – Saigon Postel Corp, Vietnam

During the practical / lab segment of the training session, the Trainees made valuable suggestions to further enhance the system operational aspect of the Aarenet VoIP platform.  Aarenet received good reviews and feedbacks from our Customers and we look forward to host additional training sessions in each quarter of 2019.  The mentioned Certified Engineers will be able to register for further advanced certified training sessions such as the Aarenet Professional Associate and subsequently Aarenet Expert Associate training programme.

“Due to the overwhelming success and high demand for future certification training sessions, Aarenet will deliver additional classes for each remaining calendar month in 2019.  I am delightful to observe that the hard-work invested by many Aarenet Personnel was paid off and we will try our best to continuously improve the training syllabus and curriculum for our Customers”, said Marcel Brunschwiler – Aarenet Security Specialist and Training Coordinator.

Erfolgreiche Inbetriebnahme eines Carrier VoIP-Systems bei VNPT Net

Aarenet announced today that it has successfully deployed a Carrier Class VoIP system for VNPT Net – Incumbent Telephony and Media Service Provider with HQ based in Hanoi, Vietnam.  The Aarenet VoIP System was integrated with VNPT-Net IMS platform facilitating seamless and advanced deployment of Cloud PBX, ACD, SIP Trunking and a host of other services for the SMB and Enterprise sectors.  “It was a great team effort between our local Systems Integrator, Aarenet APAC Personnel and HQ Specialists to complete successfully the VNPT Net deployment.  We are looking forward to continuously support VNPT Net ensuring an efficacious and seamless service deployment to VNPT Net Customers in Vietnam.” said Chanh Pham – Aarenet Regional Sales Manager – APAC.

Furthermore, as part of the system delivery, a group of VNPT Net Specialists had attended the Advanced System Operations Training at Aarenet HQ in Switzerland where an in-depth and broad syllabus including system operational technique, service deployment workflow and advanced system maintenance strategy were introduced.  “We would like to take this opportunity to express our sincere appreciation to our VNPT Net Trainees who had travelled far to attend this training session.  With the experience they gained, I strongly believe that VNPT Net will have an excellent service deployment team and further support will be extended by our local APAC team which is based in HCMC, Vietnam.” said Daniel Bochsler – Aarenet Senior Technical Trainer.

Aarenet stellt "Regional Regional Pre-Sales Senior Manager - APAC" ein

Aarenet announced today that Mr. Trung Nguyen has joined the APAC team as Regional Pre-Sales Senior Manager. Mr. Nguyen is based at Aarenet Regional Hub in Ho Chi Minh city and his primary responsibility is to work side-by-side with the Sales organisation and support all pre-sales activities in the APAC region utilising his rich carrier experience and technical know-how.

Mr. Nguyen’s has worked with reputable international Telecom Technology Vendors prior to joining Aarenet. His comprehensive 15-year employment experience spans technical to managerial roles. Aarenet was pleased to welcome Mr. Nguyen as a key member of the Aarenet APAC team and we look forward to a successful and long-term relationship with him.

“I am very pleased to have the opportunity in joining Aarenet and be part of the rapidly expanding APAC team.  Previously, I have led a team of Engineers to successfully work through the many phases of Carrier projects and I intend to utilise my experience to deliver success for Aarenet by working closely and diligently with potential Customers and various departments within Aarenet. The Carrier business landscape is ever changing and with the advancement in technology, I am so glad to be involved in such a dynamic and satisfyingly challenging environment.”, said Mr. Trung Nguyen.

Aarenet hat ein "Advanced System Operations Training" für APAC-Kunden in Ho Chi Minh City durchgeführt

Aarenet announced today that it hosted the Advanced System Operations Training for Carrier Customers in the APAC region in January 2019 at its regional hub in Ho Chi Minh City. “This training is intended to further empower our Customers with advanced system operations knowledge and it was designed to complement the original training session which took place during system installation.” said Emanuel Eggenberg, VP – Operations.

The training was successfully completed and received positive feedbacks from our Customers. As a result, planning and implementation are underway to adapt this Advanced System Operations Training course into the syllabus of Aarenet’s Certification Training Program which will be made available to all Partners and Customers in the second quarter of 2019.

“The information which I have received during the Advanced System Operations Training will help me to implement an effective preventative maintenance programme for our Aarenet system. It was also beneficial for us to have the opportunity to address unique system operations query with the Instructor to further improve how we operate and maintain the Aarenet platform.” said Mr. Rinarko Haliansah – Director of Operations at PT ATM.

Aarenet stellt neuen "Regional Operations Manager - APAC" vor

Aarenet announced today that Mr. Quan Phi has joined the APAC team as Regional Operations Manager. Mr. Phi is based at Aarenet Regional Hub in Ho Chi Minh City and his primary responsibility is to lead a team of talented Engineers and Project Personnel in extending our technical support and professional services to Aarenet’s existing Customer base. He is also to interface with our Headquarters and Sales organisation to fulfil the high-quality delivery and installation of new Carrier VoIP systems.

Mr. Phi’s broad and in-depth experience in Quality Control, Carrier VoIP sector and contemporary managerial skills matched Aarenet’s requirements and this synergy will further enhance the quality delivery of the APAC Operations team as expected by our discerned Customers. 

“I am satisfied to be part of the APAC team and I am looking forward to working diligently with my Colleagues in Vietnam and in Switzerland to improve our Technical Support capability, to improve efficiency in keeping up with the business growth rate in the region and to ensure the highest quality delivery and support for our Partners and Customers in the APAC region.”, said Mr. Quan Phi.

Aarenet is looking forward to support Mr. Quan Phi and his team to deliver exceptional professional and technical support services for the APAC Partners and Customers. 

Grandstream IP-Telefone zertifiziert mit dem Auto-Provisioning-Server der Aarenet VoIP Systeme

Grandstream, connecting the world since 2002 with award-winning SIP unified communication solutions, and Aarenet, a technology vendor offering Carrier-Class VoIP platforms since 2004, announced today the formation of a strategic and synergistic partnership.  Within this partnership, Grandstream’s award-winning IP phones are now fully compatible with Aarenet’s robust VoIP services and certified for use with their auto-provisioning server.  As a result, Aarenet’s Customers in Asia and Europe can now quickly and easily deploy the new generation of Grandstream SIP phones using zero-touch provisioning to establish featured rich and efficient VoIP solutions.

“Zero-touch provisioning of SIP phones and efficient deployment are primary benefits for our Customers with a large installed base,” said Frank Remmers, Sales Director at Aarenet.  “This in a combination with a very good price-to-quality ratio makes the Grandstream product line very attractive. Their support of security features like SRTP voice encryption is increasingly important in an environment that is prone to external hacking and fraud. The combination of system protection and voice communication protection results in a strong and reliable VoIP solution.”

“We are excited to team up with Aarenet to offer powerful and easy-to-deploy VoIP systems to businesses throughout Asia and Europe,” said Rachel Saunders, APAC Sales Director at Grandstream. “Aarenet and Grandstream both strive to deliver featured rich unified communication networks which are easy and attainable to business of all sizes, and the combination of our products offers a solution that is easy to deploy and includes high-end features.”

Founded in Boston, MA, USA in 2002 as one of the first VoIP manufacturers in the world, Grandstream’s award-winning solutions are relied on in over 150 countries. The Grandstream devices now available to Aarenet customers include the GXP1600 series of Basic IP Phones and the GXP2100 series of High-End IP phones.

  • The  GXP1600 series provide an effective communications platform for access to easy and quick call management. They cover low-to-mid call capacity needs with basic VoIP features and are commonly preferred by users who do not require high-call volume control and premium features, including small businesses, classrooms and home offices.
  • The GXP2100 series are cost effective but powerful High-End IP phones that give unprecedented flexibility and call control to a desktop phone. These devices have been designed for users who are often on-the-phone and in need of access to advanced features, line support and usability options while still maintaining an intuitive user experience and high-end design.

The integration includes auto-provisioning of certified Grandstream IP phones through Aarenet’s redirect service and the ability to set user-programmable-terminal-keys through Aarenet’s GUI. Existing Aarenet deployments can be enhanced to support these new advanced and cost-effective IP phones, while new installations and systems will benefit immensely from the initial deployment.

Aarenet’s VoIP System facilitates advanced communications and attractive total-cost-of-ownership for Operators while offering an unrivaled solution for end-users. The company offers a variety of advanced functionalities, including fixed mobile integration, virtual PBX, and completes the overall offering with key UC features such as call control, collaboration, messaging and mobility.

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions.

About Grandstream
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features and flexibility. Visit www.grandstream.com for more information or connect with us on Facebook, LinkedIn and Twitter.

Contacts:

Grandstream
Phil Bowers
marketing @ grandstream.com

Aarenet
Frank Remmers
info @ aarenet.com

Aarenet bietet neu Trainings mit Zertifizierung an

Aarenet announced the new Certification Training during APAC Partner Conference 2018 in Penang.

The new Certification Training provides three levels:

  • Aarenet Basic Certification Course
  • Aarenet Intermediate Certification Course
  • Aarenet Advanced Certification Course

Each of the courses are based on several training modules which are organized according to the corresponding main functions (duties) within the VoIP system. To ensure a best possible training experience, all training courses are split to a theoretical and practical part. The practical part is based on real-world lab exercises which allows the trainees to test their gained knowledge immediately.

Trainees can proof their knowledge during a Certification Exam which will be hold at the end of each training course to become an Aarenet Certified Associate, Professional or Expert.

More

Aarenet Partner Konferenz 2018 in Penang, Malaysia

Aarenet announced today that it hosted the 2018 APAC Partner Conference event at the Shangri-La Rasa Sayang in Penang, a UNESCO World Heritage city in Malaysia. The three-day event was a great success as Aarenet Management team and Keynote Speakers had the opportunity to deliver relevant regional strategy best practices such as VoIP and System Security, Aarenet Customers and Partners Community (APCC) concept, Enhanced Applications & Services, Operational News, Technology Trends and Development Roadmap. Our Customers and Partners also had opportunities to collaborate and networking through the break-out workshop sessions. “Being able to team up in smaller groups, our Partners and Customers were able to effectively deliberate the relevant discussion topics in a very friendly but effective and productive manner.”, said Mr. Luzi von Salis, Aarenet Board Member.  

“I attended a lot of Partner Conferences which were usually long drawn out and boring. I am pleased that the recent Aarenet Partner Conference was very well organised and the subjects covered by the Keynote Speakers were thought-provoking, succinct, interesting, and without hyperbole. I especially found Herr Andreas Danuser’s workshop to be really educational. The news of the soon to be available Phoenix platform was indeed welcomed as it will widen Aarenet's offerings and keep Aarenet relevant into the foreseeable future.”, said Dato Ravi Shanker, Chairman - Asiankom.  

During the course of this Conference, Aarenet presented Partner of Year awards 2017 and 2018 to our selected Partners.  It is not easy to achieve this award as our Partners had to meet a stringent set of criteria defined by Aarenet.  We are very pleased with our selection and we look forward to extend this award to qualified Partners in 2019 and future years.

“In order to receive the Partners of the Year awards, the Recipients had to deliver strong revenues to Aarenet, extended Aarenet’s services and solutions to new Vertical markets, provided high quality and support services to both Aarenet and our Customers. We were honoured to present the prestige Partner of the Year awards for 2017 and 2018 to our well-deserved Partners and would like to send our warmest congratulations to them. I also would like to take this opportunity to say thank you to Mr. Felix Jakob – Aarenet CEO for his relentless support and  guidance. It would not have been possible to achieve the excellent growth and success in the APAC region without leadership.”, said Bao Vo, Aarenet APAC Regional Director.

Due to the favourable input from our Partners and Customers for this year Event, Aarenet is looking forward to hosting our 2019 Partner Event in another country in the Southeast Asia region.

Neuer Aarenet Desktop Client “an Web-Phone”  

Aarenet has released a new desktop client for Windows and Mac desktops. The application, based on WebRTC, provides a browser-oriented application that connects to the Aarenet VoIP System. It provides a phone extension without the need to connect a physical device. Chat and group chat functionality, secure voice encryption as well as video call support complete a suite of business applications.

WebRTC is an open-source web-based application technology and allows users to send real-time media without the need for installing plugins. The speech information is encrypted using the secure real time communication protocol (SRTP) and provides a good protection and privacy.

In the “an Web-Phone” application, busy state status can be made visible for all stored contacts which are connected to the same system and supports real-time status updates. During an active call, the user status is automatically changed to “busy”. Instant message functionality to online internal contacts further increases the user experience. Calling to compatible SIP phone or to Aarenet’s smartphone client “an IP-Phone” in video mode completes the set of comfort features.

To enhance the reachability of the user, a standalone desktop application, “an Web-Phone App” has been developed. Using this application, a standard executable desktop application is visible in the taskbar of the client.

Frank Remmers, Sales Director at Aarenet says: “The use of WebRTC technology broadens the application scope and will improve the user experience even further compared to a legacy phone. The trend from traditional telephone sets to the use of soft phones is visible and with the “an Web-Phone” we provide in combination with the Smartphone App an IP-Phone a valuable option. Through the application, the user can view and administer account features like call forwarding, voice mail settings and call distributions. Finally, the SRTP protocol ensures a good protection of the communication against eavesdrop attempts.”

The new application can be activated on all systems with software version 6.11 or higher. Customisation can be offered to show the customer’s logo and background colour in the application.

Neuer Aarenet VoIP System Release 6.11

The new Aarenet VoIP System Release 6.11 has been released End of October 2018 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations is offered without impacting the availability of active service.

To advance in the development of desktop-based communication clients, a browser independent version of the softphone application “an Web-Phone” was developed. Supporting windows and MAC operating systems, the application allows WebRTC based telephony services without the need to keep a browser window open. This broadens the application scope and will improve the user experience. Through the application, the user can now view and administer account features like call forwarding, voice mail settings and call distributions. Managing the account through a single application improves and eases the end-user application experience.

Furthermore, the new version now supports the latest Polycom SIP Phones. The Polycom VVX 600 phone is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected. Founded on the behavior common to smartphones and tablets, the intuitive gesture-based, multi-touch user interface of the VVX 600 phone makes navigation easy and requires minimal training. With its combined ergonomic design, Polycom HD Voice quality and a large, high resolution color, multi-touch screen, the VVX 600 Business Media phone is ideal.

Together with the VVX 600, also auto-provisioning features for the VVX 410 and VVX 201 are developed and integrated.

Next to planned software maintenance, specific customer features have been implemented. Details of all included features will be communicated upon request.

Aarenet stärkt die APAC-Support-Infrastruktur mit neuem Regional Operations Manager und NOC

Aarenet announced today that it has further expanded its technical support operations in the Asia Pacific region to cope with its growing Customer Base. The company has appointed a new Regional Operations Manager – Mr. Benjamin Stuber and built a brand new Network Operations Centre in Ho Chi Minh City which houses the APAC Technical Support Team, Laboratory and Customer Training Centre.

Mr. Benjamin Stuber moved to Vietnam from Switzerland to head the APAC Operations team since June of this year.  Mr. Stuber’s comprehensive IT and Telecom experience has assisted Aarenet in delivery high quality operations, planning and support for post-sales activities within our current Carrier Customer base as well as newly acquired projects. 

Mr. Stuber said “I am gratified to be part of the APAC team. Being presence locally in Vietnam, I have the opportunity to be closer to our Carrier Customers and support them in any which way that I can. I am looking forward to working diligently with my colleagues here in Vietnam and in Switzerland to improve our Technical Support capability, to improve efficiency in keeping up with the business growth rate in the region and to ensure the highest quality delivery and support for our Partners and Customers.”

Aarenet’s Management team has been very satisfied with the progress delivered to-date by Mr. Benjamin Stuber. He has overhauled the Technical Support resources by acquiring new Engineers, employs new tools, introduces new measures to improve efficiency and warrant the highly complex Service Level Agreement expected by our Carrier Customers.

Aarenet is looking forward to support Mr. Stuber and his team to continue our success in the APAC region.

Neue Smartphone App Version

Aarenet hat eine neue Version der Smartphone-App „an IP-Phone“ mit Rich Messaging und Busy Lamp Field für Benutzer der virtual PBX freigegeben.

Aarenet gibt bekannt, dass eine neue Version der Smartphone-App "an IP Phone" mit neuen Funktionen verfügbar ist. Rich Messaging ermöglicht dem Benutzer, Bilder oder PDF-Dateien über die Smartphone-Anwendung an andere an IP-Phone Benutzer zu senden. Die Besetztlampenanzeige zeigt für Kontakte, welche als Favorit gespeichert sind, den Anrufstatus (frei oder besetzt) an.

Diese Funktionen können auch bei bereits bestehenden Kunden aktiviert werden.

Neben den neuen Funktionen wurden allgemeine Wartungsarbeiten und Performance-Verbesserungen vorgenommen sowie die Unterstützung für hochauflösende Smartphone-Displays der neusten Generation integriert.

Die neue Version 4.2 ist im Apple App Store und Google Play Store verfügbar. Nach der Aktivierung der neuen Funktionen werden die Einstellungen automatisch auf die bestehenden virtual PBX Benutzer übertragen.

Aarenet an der CommunicAsia 2018 in Singapore

Aarenet announced today that it had participated at CommunicAsia 2018, one of Asia’s largest technology tradeshows covering the entire spectrum of telecommunication, broadcast and enterprise services.  This event was held at Marina Bay Sands Convention Centre in Singapore from June 26th to 28th inclusively. 

This was Aarenet’s fourth participation at this annual event and we had met with our Customers and Partners where we shared our new solutions and market strategy.  Our Management team had as well taken the time to receive feedback for new feature requests and operational input from our relevant Carrier Customers and Partners.

One of the highlights of the event was our meeting with ITG (Aarenet’s regional Systems Partner) in conjunction with the honorable Mr. Chea Manit - Cambodia’s Under Secretary, Ministry of Posts and Telecommunications and Mr. San Vy - Director General of Telecom Cambodia.  Mr. Manit and Mr. San Vy had shared with Aarenet’s Management team Cambodia’s Telecommunications requirements and regulations as we discussed a joined strategy for establishing Aarenet’s business in Cambodia. 

Aarenet’s Management team was satisfied with the continuous success we have enjoyed at CommunicAsia and we are looking forward to participating at next year event.

The photo below showed a conversation between Mr. Chea Manit - Cambodia Under Secretary - Ministry of Posts and Telecommunications, Mr. Felix Jakob - Aarenet CEO and Mr. Bao Vo - Aarenet APAC Regional Director. 

Qcom entscheidet sich für die Aarenet Carrier Class VoIP-Plattform

Aarenet AG and Qcom Spa, a Telephony and IT service provider based in Bergamo Italy, announced to have successfully completed all required operations to migrate Qcom telephony production services on the newly acquired Aarenet Carrier Class VoIP platform.

Since 1997, Qcom delivers telephony and IT services to business customers throughout Italy. Qcom has grown from a regional provider to a national carrier, today serving thousands of business customers on the Italian territory.  

Mr. Andrea Ubiali, Head of Qcom R&D and Production services, said – “We have selected Aarenet after a long evaluation, and a closely monitored integration of the Aarenet Carrier Class VoIP platform in our core network. The adopted technology, together with the cooperation and support model established between Qcom and Aarenet Teams, will allow Qcom to provide more flexibility to its customers, with improved and reliable Cloud Voice, UCC and Mobile services”

Mr. Michel Balabio, Aarenet Regional Director Southern Europe said “We are very satisfied with the service we are operating with Qcom, and we have acquired a lot of experience from this cooperation. We are thankful for the trust Qcom has granted us, and we are excited to support and help grow their services with a reliable solution, and a tailored partnership.

Neuer VoIP System Release 6.10

The new Aarenet VoIP System Release 6.10 was released beginning of April 2018 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new version supports additional gateways and IP phones. The Cisco SPA112 and Patton SN411X analogue port gateways which are ideal for a continued use of existing analogue phones or traditional fax terminals in a VoIP environment and the Yealink CP960 conference unit are supported and can be auto-provisioned by the Aarenet VoIP system.

Additional voicemail features such as sending a notification to the user, even if the caller has not left a message in the system. Or, if a voice mail message is forwarded as a voice attachment by email, the original message can be deleted automatically on the system, thus freeing memory space for additional messages.

The Aarenet VoIP Switch can now automatically update the redirection server of a device manufacturer. This simplifies the provisioning process of a SIP device as the update the redirection server in now handled automatically by the system. In this version, redirect service of Yealink, Snom and Panasonic is already supported and in future versions additional brands may be added.

Next to planned software maintenance, specific customer features have been implemented of which additional features in the ACD connector, the integration of Vietnamese language prompts in the administration GUI and LDAP supported authentication are examples of these.

Details of all included features will be communicated upon request.

mobile4business aus Thun bereit für die Zukunft mit eigenem Aarenet System

Aarenet hat im März die geplante Migration der bestehenden Kunden auf das neue Aarenet VoIP System der Firma mobile4business AG erfolgreich abgeschlossen. Mobile4business hat bereits mehrere Jahre Erfahrung mit dem Aarenet System, da sie bisher die Leistung als Reseller einer White-Label Lösung bezogen haben. Der rasante Kundenzuwachs, die zusätzliche Möglichkeiten für Wartung und Support sowie die Realisierung von spezifischen Kundenlösungen haben die Entscheidung, ein eigenes System zu beschaffen, vorangetrieben.

Roger Müller, Geschäftsführer mobile4business AG: «Das VoIP System von Aarenet ist vollständig in unsere automatisierten Prozesse und Abläufe eingebunden. Unsere Erfahrung mit diesem System hat uns ermöglicht, unsere Anforderungen an das neue System gezielt zu definieren. Unsere Geschäftskunden benötigen eine hoch-verfügbare und sichere Lösung, kombiniert mit verschiedenen Kundenfeatures. Mit dem neuen Aarenet System können wir diese Anforderungen einfach und selber realisieren. Dank der aktiven Systemüberwachung werden wir frühzeitig über eine allfällige Anomalie oder ein Problem informiert. Das Projektteam hat sehr gute Arbeit geleistet und die Migration der bestehenden Kunden hat sich - dank sehr guter Vorbereitung - als reibungslos erwiesen.»

Über mobile4business AG
Das Thuner Unternehmen ist im Jahr 2004 als unabhängiger Telekommunikationsanbieter gegründet worden und fokussiert auf die Beratung und Optimierung von Komplettlösungen mit Festnetz und Internet für KMU’s. Hochwertige, zuverlässige und jederzeit verfügbare Produkte stehen genauso im Vordergrund wie klare und transparente Preise. Dank der lokalen Präsenz sowie dem vorhandenen Partnernetz ist mobile4business der richtige Partner für anspruchsvolle Projekte. Auch nach Vertragsabschluss ist sie jederzeit für ihre Kunden da.

Über Aarenet AG
Aarenet entwickelt, realisiert, verkauft und betreibt zukunftsorientierte und zuverlässige VoIP-Systeme für Telecom-, Internet- und Mobil Service Provider, Kabelnetz-Betreiber, Energieversorger sowie Grossunternehmen. Systeme und Services werden im persönlichen Kontakt detailliert geplant, fristgerecht umgesetzt und in exzellenter Qualität sowie höchster Verfügbarkeit betrieben.

Neuer Aarenet Repräsentant in Deutschland

Aarenet ist neu mit einem Regional Sales Director in Deutschland vertreten.

Um der steigenden Nachfrage nach Aarenet Lösungen in Deutschland gerecht zu werden, ist Aarenet neu mit einem Sales Director vor Ort vertreten. Mit Herrn Claus Griebel konnte ein ausgewiesener Telecom Spezialist mit sehr guten Kenntnissen des regionalen Marktes für diese Aufgabe gewonnen werden.

Aussage von Claus Griebel: ‘’Es ist der richtige Zeitpunkt, dem Deutschen Markt ein international erfolgreiches Produkt mit eigener lokaler Präsenz näher zu bringen’’.

Kontaktdaten: Claus Griebel - Regional Sales Director Deutschland 
Email: claus.griebel@aarenet.com

Aarenet an der Breko Messe in Frankfurt

Aarenet hat an der diesjährigen Breko Messe vom 13. bis 14. März 2018 in Frankfurt am Main teilgenommen. Die diesjährige Messe stand unter dem Motto «Wir bauen die Netze – und gestalten Deutschlands digitale Zukunft».

Der BREKO (Bundesverband Breitbandkommunikation) repräsentiert den Grossteil der deutschen Festnetzwettbewerber. Seine Mitglieder setzen klar auf die zukunftssichere Glasfaser und sind aktuell für mehr als 60% des wettbewerblichen Ausbaus der direkten Glasfaseranschlüsse (FTTB / FTTH) verantwortlich.

Über 1800 nationale und internationale Besucher fanden den Weg zu den rund 150 Ausstellern aus dem In- und Ausland. So konnten wir viele bestehende und potentielle neue Kunden an unserem Stand begrüssen. Die Demonstration der Unified Collaborations und Communications Lösung «an Meeting», welche browserbasierte Videokonferenzen mit bis zu 100 Teilnehmenden ermöglicht, stiess auf reges Interesse.

Das anschliessende Bild zeigt den Tagesgewinner der Verlosung am Stand: Matthias Bressler, Buchholz Digital (r.) und Frank Remmers Aarenet AG (l.).

Neuer Release von "an IP-Phone" mit zentralem Telefonbuch

Aarenet announced today that it has released the new version 4.0 of their smartphone app “an IP-Phone” including centralised contacts support. Based on cardDAV standard, central contact information is pushed to the user who can benefit from both the native contact on the smartphone and the centrally stored cloud PBX contacts. Also, implementation of H.264 video codec for Android smartphones will further improve the user experience and enhance the compatibility with different manufacturers of VoIP based video equipment.

Frank Remmers, Sales Director at Aarenet says: “Many of our users value the use of the centralised cloud PBX telephone book and requested if we can enhance the contacts with the native device contacts. Up to now, we have been able to access either the native contacts or the centralised contacts. Now, the centrally stored contacts are send to the device in a v-card similar setup, both contact lists are visible and can be accessed to initiate calls. Incoming calling line numbers are also checked against both lists and the associated name is shown in a case of a match. Through this feature, the smartphone client evolves more and more to a full desktop phone replacement and offers location independent connectivity to the cloud based enterprise pbx.”

Next to the new features, general maintenance and performance improvement as well as support for new generation high-definition smartphone displays has been incorporated.

The new version 4.0 will be made available for all customers on the Apple app store and Google Play store. After activation of the centralised telephone book support, the new features will be pushed to and activated automatically for existing users.

Aarenet Partner Konferenz 2017 in Hoi An, Vietnam

Aarenet announced today that it hosted the premier APAC Partner Conference event in Hoi An, a historic city in central Vietnam. The three day event was a great success as our Customers and Partners from Guam, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam have had opportunities to carry out networking activities with each other, shared their operational experiences and success stories. Aarenet also presented our planning, future direction, product roadmap and technology trends to our Customers and Partners.

Due to the success of this event, Aarenet is looking forward to hosting our 2018 Partner Event in another country in the Southeast Asia region.

“Personally, this event was a great experience for me as I have now a much better understanding of the APAC region and our related Customers. In particular, I did get a deep insight into the evolving needs of our Customers and how they are adapting with the constantly changing ICT world, which ultimately affect how they are conducting business in their local country. I have also understood in an impressive way, how important personal customer relations are in Asia.  Having such personal customer relations, Aarenet has a distinct competitive advantage, which will allow us to grow a sustainable business.” says Professor Dr. Andreas Danuser, Chairman of Aarenet.

Zertifizierung und Integration von Yealink T5 Media Phone Serie im Aarenet VoIP System

Customers of Aarenet VoIP Systems can deploy the new generation SIP phones using zero-touch provisioning. Yealink and Aarenet combine strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet, a technology vendor of carrier-class VoIP Solutions, are pleased to announce that Yealink’s T5 Media Phone series generation are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. The integration includes auto provisioning through redirect service and the programming and setting of user programmable terminal keys supported through the Aarenet system GUI. Existing Aarenet systems can be enhanced to support the different phone types. New installations and systems will support the terminals initially.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems facilite advanced communication and attractive Total Cost of Ownership for End-users. Advanced functionalities like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility complete the overall feature offering.

Yealink's T5 Smart Media Phone series provides an all-in-one solution for business of all sizes. Designed for today's busy executives and professionals in various vertical markets, the series features an industry-unique design, high-definition audio and video quality, and a range of robust features.

The series flagship, Yealink SIP-T58V, is a simple-to-use smart media phone that provides an enriched HD audio and video calling experience for business professionals. This all-new smart media phone enables productivity-enhancing visual communication with the ease of a standard phone. Based on Android 5.1.1 operating system, the SIP-T58V features a seven-inch adjustable multi-point touch screen, a removable two-megapixel HD camera CAM50, integrated Wi-Fi and Bluetooth 4.0+ EDR, and it is coupled with a built-in web browser, calendar, recorder and more, which also support the installation of third-party applications for business customization.

The Yealink SIP-T5 Smart Media Phone series strikes an exquisite balance between simplicity and sophistication, offering an all-in-one communications solution for today's busy executives, managers and teleworkers.

Frank Remmers, Sales Director at Aarenet said: “With the integration of Yealink’s latest product series we provide an integrated solution to our customers. Zero-touch provisioning and quick customer deployment are crucial in tailoring an easy-to-work-with SIP phone deployment. The support of OPUS speech codec improves our business offering even further. “

“We can see a significant increase of Aarenet customers in the Southeast Asian market.” said Lucy Liu, Business Development Director at Yealink. “By working together, we can link the carrier-grade platform with advanced yet user friendly SIP phones.” she added. “Our latest SIP phone series spans the full requirements from customer friendly video phones to high quality business terminals and can be used in diverse scenarios. The broad features set together with the appealing design combine into a very attractive offering.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please visit: http://www.e.aarenet.com/.

About Yealink
Yealink (Stock Code: 300628) is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market. For more information, please visit: www.yealink.com. Linkedin | Facebook | Twitter

Neuer VoIP System Release 6.9

The new Aarenet VoIP System Release 6.9 was released end of October 2017 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

Further to planned software maintenance, new features and feature updates, the latest series T5S of the Yealink SIP phones are now supported in the auto provisioning and programming interact. The Aarenet auto provisioning feature is an easy and effective solution to provision IP-phones and to administer user programmable keys and settings on the phones through the web GUI of the system. Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class virtual PBX deployment for Business Customers. The Aarenet System facilitates advanced communication and attractive Total Cost of Ownership for End-users. Advanced functionalities like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility complete the overall feature offering.

Yealink's T5 Smart Media Phone series provides an all-in-one solution for business of all sizes. Designed for today's busy executives and professionals in various vertical markets, the series features an industry-unique design, high-definition audio and video quality, and a range of robust features.

Specific customer requested feature implementation as well as a further integration of the Katia spamfilter enable a further market penetration of the Aarenet VoIP system.

The integration of Aarenet’s webRTC based UCC solution “an Meeting” has enhanced and now offers additional integration for web-based video conferencing with voice dial in possibilities.

Details of all included features will be communicated upon request.

Aarenet realisiert Ausbau des Carrier VoIP Systems von FPT Telecom International in Vietnam

Aarenet announced today that it has completed a major Softswitch platform upgrade for FPT Telecom International (FTI), the largest VoIP Service Provider in Vietnam. The upgrade increased system hardware computing power and necessary software license to support more than 8,000 concurrent call capacity. Other system components such as Firewalls, Session Border Controllers and SS7 network were also augmented in a geographical redundant configuration to ensure extreme resilience. Aarenet’s local APAC team and Specialists from Switzerland were on-site to carry out the upgrade procedure and final system acceptance for FPT Telecom International.

“I am pleased to observe that the upgrade processes went smoothly as planned. It was quite an intensive project but with excellent team effort and planning from several departments within Aarenet AG, we were able to complete the project successfully and meet the projected timeline as committed to FPT Telecom International.” says Mr. Felix Jakob – Aarenet CEO.

“With the newly upgraded platform, FPT Telecom International can further expand their Business and Enterprise service portfolio by providing additional features such as WebRTC Click-to-Call, Video Conference and Cloud Call Centre functionality. I am looking forward to replicate the success at FPT Telecom International to other Service Providers in Southeast Asia.” says Mr. Chanh Pham, Regional Sales Manager – Aarenet.

Werbefilter schützt Aarenet System Benutzer vor unerwünschten Anrufen

Aarenet AG bietet neu auf ihrer Telefonieplattform einen Werbeblocker für ihre End-Kunden an. Damit werden unerwünschte Anrufe blockiert und die Anzahl der Werbeanrufe wird massiv reduziert. Alle ankommende Anrufe werden vom System geprüft und mit einer dynamischen Sperrliste abgeglichen. Bei einer Übereinstimmung wird der Anruf direkt auf eine vordefinierte Sprachnachricht weitergeleitet.

Mittels Anwendung verschiedener Selektionskriterien wird die Sperrliste laufend aktualisiert. Diese Liste, ergänzt mit den Nummern der bekannten, nationalen und internationalen Blacklisten, wird im Aarenet VoIP System synchronisiert. Praxistests von Kundensystemen mit aktivem Spamfilter zeigen eine effektive Sperrung von bis zu 30 Prozent der ankommenden Anrufe. Der Werbeblocker kann pro Anschluss vom End-Kunden selbst, ein- oder ausgeschaltet werden.

Die Lösung kann ab Software 6.8 aktiviert werden oder auf bestehenden Systemen nachgerüstet werden.

Zertifizierung und Integration von Yealink SIP Phones im Aarenet VoIP System

Customers of Aarenet VoIP Systems can deploy the new phones using zero-touch provisioning. Yealink and Aarenet bring strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet, a technology vendor of carrier-class VoIP Solutions, are pleased to announce that Yealink’s T23G SIP phone as well as the T4S SIP phone generation- one of the first IP phone generations supporting Opus codec - are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. The integration includes auto provisioning through redirect service and the programming and setting of user programmable terminal keys supported through the Aarenet system GUI. Existing Aarenet systems can be enhanced to support the different phone types. New installations and systems will support the terminals initially.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems ensure seamless interoperability which facilitates advanced communication and attractive Total Cost of Ownership for End-users. The Aarenet VoIP Systems support all the typical legacy switching features and offers advanced functionalities unavailable on legacy systems like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility.

The Yealink SIP-T23G SIP phone features an intuitive user interface and enhanced functionality which make it easy for people to interact and maximize productivity. Yealink HD technology enables rich, clear, life-like voice communications, outsourced management options, flexible deployment and third-party communications applications. As a cost-effective solution, it helps users to streamline business processes, and delivers a powerful, secure and consistent communication experience for small and large offices environment.

The T4S series includes the entry-level T41S and T42S phones, the gigabit color phone T46S and the gigabit touch screen phone T48S. The series maintains the elegant appearance of the Yealink T4 series. Furthermore, it ensures users a lifelike communication experience thanks to Yealink Optima HD voice technologies and the addition of Opus, a totally open, highly versatile audio codec, to its comprehensive list of supported audio codecs. The T4S provides enhanced performance and extended hardware functionalities for business customers. 

The upgraded T4S series incorporates the latest advanced components for excellent stability and performance. The phone series delivers a remarkable phone experience with an optimized smartphone-like interface. Integrated cutting-edge features like Wi-Fi and Bluetooth connectivity and rich one-touch soft keys bring additional convenience and increased productivity for customers. The T4S series protects business users’ investment thanks to its effortless deployment and extensive feature set.

Frank Remmers, Sales Director at Aarenet said: “Interoperability and zero-touch provisioning are crucial in tailoring an easy-to-work-with solution for SIP phone deployment. Several of our customers indicated that they can migrate many existing- and new customers to our VoIP platform when we can provide support for the Yealink generation. Also, the integration of the OPUS speech codec supports to improve our business offering. In our confirmed roadmap we will integrate Yealink newest product line including video call support and further advanced features.“

“We can see a significant increase of Aarenet customers in the Southeast Asian market.” said Lucy Liu, Business Development Director at Yealink. “By working together, we can link the carrier-grade platform with advanced yet user friendly SIP phones.” she added. “In a migration roadmap, by re-using the existing SIP phones, investments made in the past can be protected and the existing look and feel remains as is. These advantages can be crucial in the customer’s decision process.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please click here.

About Yealink
Yealink (Stock Code: 300628)is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market.For more information, please visit: www.yealink.com.Linkedin | Facebook | Twitter

Neuer VoIP System Release 6.8

The new Aarenet VoIP System Release 6.8 was released end of June 2017 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

Further to planned software maintenance, new features and feature updates, the OPUS bandwidth optimised codec support is implemented. This voice codec enables improved speech quality in those cases where available bandwidth is limited.

Integration of new features for the call spam blocker solution Katia ensures blocking of incoming calls arriving from identified call centers and registered unwanted callers. The list of numbers is continuously updated based on calls received on the system. The service can be activated or deactivated on a per account base. The spam blocker can now also be activated for smaller carriers using Aarenet’s white label solution for Katia.

The callthrough feature offers enhanced connectivity for the “an IP-Phone” smartphone client if network availability and data connectivity is missing. All calls can be routed through the mobile native client to a predefined number in the system and from there routed to the desired number. Combined with call forwarding of incoming calls to a mobile number yields an powerful FMC (Fixed Mobile Convergence) alternative.

Several new IP Phones such as the Gigaset IP-phones series Maxwell Basic, 3 and 10, the DECT phones N510 and multi-cell N720, the new Snom 715, 725 and 765 and the Yealink T23G, T27G, T29G, T41S, T42S, T46S, T48S are now integrated into the auto provisioning. The Aarenet auto provisioning feature is an easy and effective solution to provision the IP-phones and to administer user programmable keys and settings on the phones through the web GUI of the system.

Additional security features further reduce the risk of fraudulent system attacks.

Aarenet’s webRTC based UCC solution “an Meeting” was enhanced with a connectivity interface into the system which now enables external dial in from any phone into the conference bridge together with a combined programming and provisioning interface.

Details of all included features will be communicated upon request.

Aarenet an der CommunicAsia 2017 in Singapore

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that it has exhibited at CommunicAsia 2017 in Singapore. The event was hosted by Aarenet Management team from Switzerland and personnel from our Asia Pacific Organisation. It was a successful 3-day event as we had the opportunity to meet with our regional Partners and Customers to present new solutions and enhancement to our Carrier VoIP solution eco-system. Several strong leads were presented to Aarenet from new Prospects throughout the APAC region.  

“At the 2017 CommunicAsia event, we showcased new Carrier Class Cloud ACD functionality and Gryphon’s Secure Mobile solutions. The integration of Call Centre functionality into Aarenet’s Virtual PBX environment will assist our Carrier Customers to fulfill the progressive requirements of their Enterprise and SMB End-Users.  We are content with the accomplishment of this year’s event and Aarenet is looking forward to participate at CommunicAsia 2018.” said Mr. Bao Vo – Aarenet APAC Regional Director.

“It was important and beneficial for us to meet with individual APAC Carrier Customers to discuss Operational strategy and plan for activities such system expansion and application of new software releases. Besides the major release of Cloud ACD, Aarenet will be releasing a host of new enhancements for our Carrier VoIP systems and Smartphone Clients in software release 6.8 which will be available for general application in early Q3.” said Mr. Emanuel Eggenberg – VP of Operations.

Neuer Release von "an IP-Phone" mit verbessertem Android GUI

Aarenet announced that a new version of their Android Smartphone application “an IP-Phone” was released today to their global installed base. This new release incorporates a refreshed GUI delivering a contemporary appearance and additional features.

The Aarenet Smartphone application “an IP-Phone” enables users of our Carrier Class VoIP platform to make and receive calls for free or at local rates anywhere in the world provided a data connection is available.

Mr. Frank Remmers, Aarenet Sales Director says: “Our Smartphone application is a featured rich tool which was designed to fulfil the unified and convergence communication needs for our discerned Customers. We have been observing a paradigm shift from fixed legacy telephony to mobile and wireless communication globally, but calling rates for mobile telephony are often at a higher cost than the fixed line rates.  Our solution transforms the fixed line into a personal mobile extension on the Smartphone.  Additionally, features such as video calling and messaging can be activated for a seamless and featured rich communication experience.  Push messaging technology is incorporated into our Smartphone application to optimise battery usage; calls can be received without the need for our application running in the foreground or background. Also the fact that we can personalise the application for our customers in a very easy and cost effective offering is highly appreciated. The simple QR code provisioning allows for a secure, user friendly yet simple method of line activation without entering all technical details manually.”

“an IP-Phone” new version V3.0 is available on Apple app store and Android play store for download.

TalkTalk und Aarenet implementieren Mobile App, um Roamingkosten zu reduzieren

Talktalk AG implemented the Aarenet VoIP app for IOS and Android smartphones to offer an alternative to make voice calls whilst roaming to their customers. With the application, travellers can reduce their roaming charges (roam like home) in any location with Wi-Fi network coverage.

Karl Steinke, CEO TalkTalk AG: "We wanted to offer a solution for our customers with a mobile postpaid contract. We know that roaming costs during holidays or during business travels are still a major part of the invoiced charges and limit also the customer to use their mobile phone subscription abroad. Our target was to offer an additional benefit for our customers. The integration of the Aarenet solution into our customer account login makes it extremely easy for the customer to use. When our customers leave for their summer vacation or are travelling for business, calls they make are charged on the same tariff as for calls made in Switzerland".

Frank Remmers, Sales Director Aarenet: "We were able to implement this solution thanks to the flexibility of our carrier grade platform. Next to the significant savings for outgoing calls compared to mobile roaming charges, a strong point we can offer is the easy provision through QR code scanning and the automatic linking with the user account. Roaming charges in Europe may further reduce or may even be included into a flat fee rate, but travellers to countries outside of the EU may still incur significant roaming charges. The Aarenet solution for TalkTalk works anywhere in the world if Wi-Fi data is available".

Aarenet und Gryphon vermarkten hoch sichere mobile Lösung in Asien

Aarenet, Technology Vendor of NGN Carrier Class VoIP solutions, with HQ in Berne (Switzerland), and Gryphon Secure Inc, Provider of high secure Mobile and Office Communication Systems, with Offices in Toronto (Canada), Helsinki (Finland) and Zuerich (Switzerland), have agreed during the course of February 2017, to converge go-to-market strategies, technical knowledge, and support infrastructure to introduce the Gryphon Secure Mobile and Office Solution to the Asian market. The solution is ideal for the discerned customers who demand the highest security and privacy for their daily mobile and office communications need.

Mika Kataikko (Vice President, Customer Operations of Gryphon Secure Oy) and Bao Vo (APAC Regional Director of Aarenet), are convinced that the advanced functionality and robust quality of the Gryphon high secure solutions, when merged with Aarenet’s competence experience in planning and deploying telecommunication systems in the APAC region, can result in a win-win situation for both Companies and our Customers within the dynamic and fast growing Asia Pacific region.

The Gryphon High Secure Solution is capable to satisfy the highest requirements of secure communication for target Customers such as Government, Military, Law Enforcement Organisation as well as large Enterprises.

To find out more about Gryphon Secure Inc click here.

Aarenet VoIP Systeme nun auch in Italien erhältlich

Aarenet, Technology Vendor of NGN Carrier Class VoIP solutions, with HQ in Berne (Switzerland), and Connecting Project Srl, Network Integrator and Telecom Solutions Provider, with recognized competence and knowledge of the Italian TLC market, with HQ in Perugia (Italy), have agreed during the course of January 2017, to converge strategies, technical knowledge and support, to introduce the Aarenet VoIP System on the Italian market. The solution is ideal for all type of Carriers, Internet Telephony Service Providers and Large Enterprises, investing on the continued growth of VoIP business class services.

Luca Cecchi (CEO of Connecting Project) and Michel Balabio (Southern Europe Sales Director of Aarenet), are convinced that the flexibility and high reliability of Aarenet’s voice systems, merged with Connecting Projects’ competence in planning, deploying and certifying telecommunication networks, can result as winning factors in this moment of fast expansion of the TLC Italian market.

Aarenet’s VoIP System is capable to satisfy all needs and fine tuning requested by carriers of all size, as the result of a tailored approach focused on maximizing growth of customer’s network performances, while containing its infrastructure’s costs, and adopted business model.

To find out more about Connecting Project click here.

VNG Corporation in Vietnam setzt auf Carrier Class VoIP Plattform von Aarenet

Aarenet announced today that they have completed the deployment of an extensively customised Carrier Class VoIP platform facilitating advanced cloud voice services for VNG Corporation based in Ho Chi Minh City – Vietnam.

VNG Corporation (VNG) is an international Technology Company with Headquarters based in Ho Chi Minh City – Vietnam. Founded in 2004, VNG specialises in digital content, online entertainment, social networking, and e-commerce. The company has over 40 million online Customers and growing at a rapid rate.

The Aarenet solution is securely and innovatively integrated with VNG’s internal platforms facilitating multitude of advanced cloud services for the company’s extensive customer base in southeast Asia.

Mr. Felix Jakob – Aarenet CEO said: “The completion of the VNG Corporation project is a major milestone for Aarenet and our Asia Pacific team. This success required extensive cooperation between VNG and various teams within our company who had diligently and synergistically worked together to ensure we achieved our objectives swiftly and effectively”.

Neuer Aarenet WebRTC Dialer "an Webphone"

Aarenet announced today that the WebRTC dialer “an WebPhone” is available for activation on all installed systems with Software Version 6.4 or higher.

In addition to the existing suite of telephony features, the WebRTC dialer offers the possibility to make browser assisted VoIP calls from any public internet connection. Complementary to the smartphone client “an IP-Phone”, the WebRTC dialer “an WebPhone” offers another location independent means to make and receive phone calls at fixed call rates.

Frank Remmers, Sales Director at Aarenet says: “WebRTC adds a sense of location and infrastructure independence to the telephony solution. Using any supported browser from a personal computer or even from an Android phone will allow to connect to the system and initiate calls using the known personal number. With our solution it is very easy to make a call and it voids the necessity to buy or register another application. Adding functionalities into one platform and a simple yet friendly user interface will improve the customer experience and reduce the barriers to use Unified Communication features. The solution is 100% webbrowser based and does not require any program installation. Therefore it is also ideal to be used whilst travelling, for home office workers or for anybody working on remote locations”.

“an WebPhone” supports telephony and video calling. Furthermore, webconferencing can be started at the click of a URL link without the need to communicate usernames and passwords to the participants. Chat / Instant Messaging and an integration of the personal Voice Mail account complete the feature set. For advanced developments, Aarenet offers an Application Programming Interface (API) to enable an integration into webpages and client applications. 

Neuer VoIP System Release 6.4

The new Aarenet VoIP System Release 6.4 was released mid of October 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new release supports extended WebRTC services including Aarenet’s webRTC “an WebPhone” dialler for voice and video calls which is now an integral part of the Aarenet Unified Communications and Collaboration (UCC) suite.

Aarenet’s carrier grade Voice System now also offers an API (Application Programming Interface) for external ACD Call Distribution control. This API connects external CRM solutions with the integrated Interactive Voice Response (IVR) and Call Distribution and allows external control of these. The CRM solution can set and initiate time and date related call routing and IVR options.

Programmable fraud detection rules added to the Aarenet Security Suite provide an additional tool to help to detect fraudulent use of the system. 

Next to system performance improvement and general maintenance, the version includes the implementation of several bespoke solutions enhancing the overall feature set. Details of included features will be communicated upon request.

Aarenet liefert Carrier Class VoIP Plattform für Ooredoo Maldives

Aarenet is pleased to announce that they were selected by Ooredoo Maldives to supply their Carrier Class VoIP platform facilitating advanced Cloud Voice service deployment for the Hospitality, SMB and Consumer sectors in the Maldives.

Ooredoo Maldives formerly known as Wataniya Telecom Maldives is a member of Ooredoo Group. Ooredoo Maldives launched its service in the Maldives on 1 August 2005. The company provides a wide range of leading-edge wireless voice and data services, delivered with high quality, designed to cater to the demands of today’s discerning customer. 

Mr. Tabraz Ahmed Shariff – Ooredoo Maldives’ Head of Information Technology said “Aarenet diligently delivered a customised Carrier Class VoIP solution that meets tough demands of our End-Users. We look forward to deliver enhanced Cloud Voice, UC and Mobility services to all Customer sectors within the Maldives.

Mr. Bao Vo, Regional Director – APAC said “The Ooredoo Maldives project signified an important milestone for Aarenet’s expansion into the Asia Pacific region. We were very impressed to observe that Ooredoo Maldives has creatively productized a comprehensive portfolio of Cloud PBX and UC services targeting a wide variety of Customer bases. We will continue to provide the best possible support for Ooredoo Maldives in their quest to increase service revenue and reduce optional costs”.

Neuer Release von "an IP-Phone" mit integriertem Callkit Support

Aarenet announced today that it has released the new version of their smartphone app “an IP-Phone” including IOS 10 CallKit integration. CallKit integrates Aarenet VoIP application into the smartphone’s native dialler. As of now, it is no longer necessary to enter the device’s pin code to de-block the iPhone upon an incoming call and users can enjoy an improved integrated call experience.

CallKit integrates different telephony features and third party telephony features in the native IOS app. Using the framework, incoming calls are displayed fully on the screen, even if the phone is locked. CallKit enables to select the Aarenet VoIP app when making calls from the native iPhone dialler as well as dialling from the contacts, favorites and history list. The native phone dialler and Aarenet’s VoIP application can now interchange seamlessly. This includes all aspects of telephony, including merging incoming and missed call lists.

Frank Remmers, Sales Director at Aarenet says: “The fact that Apple now enables applications providers to integrate their apps into the device’s user experience, is a big change and a huge benefit for all VoIP providers and end-users. Aarenet’s smartphone application now fully integrated into the native dialler and it is easier for the user to use and access the application. This is a further step to enable and use a fixed line connection on your smartphone. Not only will this help to increase the reachability of the user, but it can also contribute to reduce mobile call charges. Mobile call charges and roaming charges are still high on the market if compared to fixed line call rates. Although many mobile providers offer flat fee packages, these do come at a certain price and if calculated down to the used minutes, most users overpay for their usage. Our smartphone application merely needs a data connection through WiFi or mobile data and offers all comfort features which are expected by the users and allows full mobility at fixed line rates. Furthermore, do our customers appreciate the secure and uncomplicated setup and registration process.”

The new features are available as of V2.5 of the “an IP-Phone” app available on Apple app store.

Netplus ist bereit für die Zukunft

Preparing the existing Aarenet voice system from netplus.ch SA for the future, Aarenet has equipped the carrier voice system with new more powerful hardware and latest system features. By using new state of the art components, it was possible to replace the existing system with less space and power consuming hardware and at the same time increasing the capacity of the system substantially. All existing customers were migrated seamless to the new platform. 

Netplus.ch SA is the third-largest CATV provider in Switzerland and the leading independent telecom company in the French speaking part of the country. Netplus.ch provides Internet access, telephony and television services to 160’000 customers through its own infrastructure based on the latest state-of-the-art network technologies (e.g. FTTH).

Patrick Bonvin, Project Manager at netplus.ch: “The meticulous preparation and the detailed knowledge of our system and setup formed the base upon which the project team was able to prepare and install the new system and to migrate the existing customers without any service interruption. Our Aarenet system is now ready to manage the existing customer base and can support the planned customer base growth in the next years."

Christian Häberli, Head Operations Switzerland Aarenet: “It was a pleasure to work with the local team of netplus.ch SA. Their technical staff is extremely competent and during the project we have been able to work as one team to reach the set milestones. The detailed preparation timely follow-up ensured that the critical path was known at any time and all potential issues have been mitigated beforehand. The good preparation was also reflected by the flawless migration of the active customer base.

VNPT Vinaphone entscheidet sich für Aarenet Lösung

Vinaphone is a Mobile Network Operator in Vietnam - a member of VNPT (Vietnam Post and Telecommunications) Group. Vinaphone was the first Operator to provide coverage to 100% of Vietnam’s population and the first to launch 3G mobile broadband services in Vietnam.

Utilising the Aarenet platform, Vinaphone will be deploying Mobile Office, Cloud PBX and Mobile SIP Trunking solutions for their Business Customers. Aarenet’s advanced Smartphone Client asserted with a host of UCC features, integrates seamlessly with any Android and iOS smartphone device via auto-provisioning process, was included as part of a total solution for Vinaphone. 

Mr. Felix Jakob - Aarenet CEO said “The successful deployment for the VNPT Vinaphone project is a major achievement for Aarenet and our Asia Pacific team. I am pleased with the diligence and hard work delivered by our teams in order to achieve this level of success. We are continuing to work with VNPT Vinaphone to develop additional system features and to provide the highest level of support SLA ensuring their deployment is a total success”.

Neue Aarenet Niederlassung in Vietnam

Aarenet eröffnete vor kurzem eine neue Niederlassung in Ho Chi Minh City, Vietnam.

Chanh Pham, APAC Regional Sales Manager und Länderverantwortlicher in Vietnam: „Wir sind sehr zufrieden mit unseren neuen und modernen Büroräumen für das lokale Verkaufs- und Support-Team. Diese neuen Räumlichkeiten sind notwendig, um die steigende Anzahl Kunden in der Region zu betreuen und bieten unserem Team eine sehr komfortable Arbeitsumgebung.“

Felix Jakob, CEO von Aarenet: „Dieses neue Office ist ein weiterer wichtiger Schritt um unsere Präsenz in Südostasien zu stärken und bringt uns näher an unsere Kunden in der Region“.

The Last Piece Seminar in Kuala Lumpur mitAarenet

Aarenet participated at the Last Piece Seminar hosted by Invite Communications, an Aarenet Service Provider Customer with Headquarters based in Kuala Lumpur, Malaysia. Mr. Felix Jakob - Aarenet CEO and Mr. Bao Vo - Aarenet APAC Regional Director were among the keynote speakers at this event.

This seminar attracted strong participation from the Service Provider and Systems Integrator sectors throughout Malaysia. The Last Piece Seminar’s main theme was the seamless service delivery of Internet of Things solutions to both Business and Consumer sectors via SIP based technology powered by Aarenet and Invite Communications.

Invite Communications also provided information to participants on how to become Service Providers using White Label and Multi-Tenant offerings using Aarenet Carrier Class VoIP platform. Invite Communications showcased their feature-rich Billing System which is fully custom designed and integrated with Aarenet VoIP platforms. 

Aarenet was proud to be sponsor for this event and we look forward to further cooperation with Invite Communications to empower a new generation of SIP base Telephony Service Providers in Malaysia.

Technische Betriebe Wil setzten auf all-IP Telefonielösung von Aarenet

Die Technische Betriebe in Wil (SG) beliefern ihre Kunden zuverlässig mit Elektrizität, Erdgas, Wasser und Kommunikationsdienstleistungen. Um auch bei den Telefoniedienstleistungen die hohen Qualitätsanforderungen sicherzustellen und neuste Funktionalitäten anbieten zu können, haben sich die TB Wil für ein neues Aarenet Telefoniesystem entschieden. Das System wurde im ersten Quartal 2016 installiert und nach umfangreichen Tests wurden die bestehenden Kunden erfolgreich auf das neue System migriert.

Stefan Huber, Leiter Kommunikationsnetz der TB Wil: „Die Migration von unserem bestehenden Kundenstamm von rund 8‘000 Anschlüssen ist durch die sehr gute Projektvorbereitung und unsere intensive Zusammenarbeit ohne Zwischenfall erfolgt. Für den Betrieb und den technischen Unterhalt setzen wir auf das Betriebsmodell von Aarenet, damit die geforderte Systemverfügbarkeit garantiert werden kann. Wir haben uns entschieden, den Telefoniedienst selber anzubieten und als Netzbetreiber aufzutreten, was für uns Neuland bedeutete. Dank der professionellen Unterstützung und dem Informationsaustausch mit Aarenet und weiteren Partnern haben wir dies ohne nennenswerte Probleme und rechtzeitig realisiert.“

Die Kunden der TB Wil können ihren Festnetzanschluss mit einer IOS oder Android App auf ihren Smartphones auch mobil nutzen. Dies erhöht die telefonische Erreichbarkeit und kann bei Verfügbarkeit einer WLAN Verbindung die Gesprächsgebühren signifikant reduzieren.

Frank Remmers, Vertriebsleiter Aarenet: „Dieses Projekt ist ein Musterbeispiel dafür, dass sich der Aufbau und Einsatz eines eigenen Systems rasch lohnt. Aber nicht nur wirtschaftlich macht es Sinn. Die zusätzlichen Dienste, die ein eigenes System bietet sowie die individuelle Gestaltung und Bereitstellung der Funktionalität sind wesentliche Vorteile verglichen mit dem Einsatz und Wiederverkauf kommerziell verfügbarer Lösungen. Aarenet bietet flexibel skalierbare Systeme an, die den Anschluss von einigen Tausend bis mehreren hunderttausend Kunden sicherstellt. Die Integration in bestehende Kundenverwaltungs- und Verrechnungssysteme ist dank offenen Schnittstellen kostenoptimiert realisierbar und wie das Beispiel von TB Will zeigt auch problemlos umsetzbar.

Neuer VoIP System Release 6.3

The new Aarenet VoIP System Release 6.3 was released end of June 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release supports WebRTC services and includes additional features for the virtual PBX integration and extensions on the Aarenet security suite. Other system related functionality include the Fixed Mobile Convergence feature integration where the system can recognize mobile phones based on the asserted Call ID. The integration of a WebRTC media server supports the handling of browser initiated voice and video calls and is a further feature in the Aarenet Unified Communications and Collaboration (UCC) Suite.

In a combined residential and corporate system setup, the system administrator can now select for each single vPBX instance a dedicated trunk prefix. Omitting the trunk prefix is beneficial to integrate stand-alone SIP clients not fully integrated in the system and enables dialing of stored contacts from the native contacts without the need to define re-writing rules. Virtual PBX users can now also send SMS messages to internal subscribers. This service needs an active linked SMS gateway.

Next to further performance improvement and general maintenance, the new version includes the new CPE Center which supports interactive CPE configuration for mass CPE deployment environments.

Aarenet an der CommunicAsia 2016 - Singapore

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that it has exhibited at CommunicAsia 2016 in Singapore. Aarenet’s Senior Management Team from Switzerland, Mr. Luzi von Salis - BoD Member and Mr. Felix Jakob - CEO, were present to meet with existing Carrier Customers, Regional System Partners and Prospects throughout the event.

“At this year’s CommunicAsia event, we showcased our Carrier Class Cloud Unified Communications and Collaboration solution. Based on WebRTC technology, our UCC solution re-defines the Desktop Video Conferencing and meeting concept. Aarenet’s Cloud UCC solution is intuitive, secure, feature rich and scales effectively for large Carrier deployment.” said Mr. Felix Jakob - Aarenet CEO.

“Our second CommunicAsia participation was as successful with an always crowded booth as our first participation last year.  It presented us with great opportunity to meet with all of our Customers, Partners and Prospects. We have taken the time to demonstrate our Cloud UCC solution to selected Audiences at our booth and received favorable response from them. The Aarenet APAC team is looking forward to working diligently to address all exciting opportunities presented to us from the event.” said Mr. Bao Vo - APAC Regional Director.

Aarenet UCC Lösung an der CommunicAsia 2016

Aarenet stellt an der CommunicAsia Fachesse in Singapore die neue Unified Communications und Collaboration (UCC) Lösung „an Meeting“ vor. „an Meeting“ ist eine WebRTC browser basierte Konferenzlösung und ermöglicht sichere Audio- und Videokonferenzen. Ergänzt mit den Presentationstools, der Dokumentenverteilung, dem Chat und den automatisierten Konferenznotizen werden hiermit professionelle Konferenzen ermöglicht.

Die Applikation kann für Provider personalisiert werden und funktioniert sowohl in Windows als auch in MAC Umgebungen. Aarenet ist in Singapore mit einem eigenen Stand auf Niveau B2, Stand BF1-02 vertreten.

Planet Communications Asia entscheidet sich für Aarenet's Carrier Class Cloud PBX Lösung

Aarenet announced today that it has been selected to deliver its advanced Carrier Class Cloud PBX solution to Planet Communications Asia (PCA). PCA is a premier Systems Integrator and Distributor of Telecommunication technologies in Asia with headquarters in Bangkok – Thailand. Aarenet’s Cloud PBX solution will be bundled with PCA’s PlanetFiber and GigaNET ultra-broadband services for both the Consumer and Business sectors. 

Mr. Prapat Rathlertkarn, President and CEO of PCA says “Recognising the strategic importance of Cloud services and ultra-high-speed broadband connections, PCA is going to market to fulfill the Telecommunication needs for our discern Customers. Our advanced and state of the art Cloud PBX and wired speed broadband services will revolutionise and transform how our Customers communicate”.

“Aarenet is very pleased to be selected by Planet Communications Asia - this is our first Carrier deployment in Thailand which further strengthens Aarenet’s position as a Swiss Telecommunications Technology Vendor in the Asia Pacific region. We will work diligently to support PCA to ensure their deployment will be successful and continue to enhance our Carrier Class VoIP solutions to deliver new and leading edge Cloud voice services for PCA” says Mr. Bao Q. Vo, APAC Regional Director for Aarenet.

Neuer Aarenet Repräsentant in Südeuropa

Aarenet ist neu mit einem Regional Sales Director in Südeuropa vertreten.

Um der steigenden Nachfrage nach Aarenet Lösungen in Südeuropa gerecht zu werden, ist Aarenet neu mit einem Sales Director vor Ort vertreten. Mit Herrn Michel Balabio konnte ein ausgewiesener Telecom Spezialist mit sehr guten Kenntnissen des regionalen Marktes für diese Aufgabe gewonnen werden. 

Aussage von Michel Balabio: "Die rasch steigende Nachfrage nach Cloud basierten Services – insbesondere Virtual PBX - ist eine Chance und zugleich eine Herausforderung für uns. Die Aarenet Carrier Grade Lösungen mit ihrer exzellenten Qualität und grossen Skalierbarkeit decken die Bedrüfnisse der Telecom Service Provider in Südeuropa ausgezeichnet ab".

Kontaktdaten: Michel Balabio – Regional Sales Director Southern Europe, Email: michel.balabio @ aarenet.com

CeBIT 2016 - Rocket Competition

Der Gewinner unseres Wettbewerbs an der CeBIT steht fest. Der Hauptpreis, ein Smartphone, wurde Herrn Tölzel der Firma Mobilcom Systems überreicht. Die genaue Anzahl Geräte in der Vitrine war 88 und Herr Tölzel hat als Tipp 87 Stück abgegeben.

Aarenet “an IP-Phone” ist eine Client Software, die weltweit Zugriff auf den Heim - oder Firmen Telefonanschluss ermöglicht. Sie erlaubt eine nahtlose Integration des Mobiltelefons in den Festnetzanschluss (Fixed Mobile Integration). Die Client Software benutzt Voice over IP Technologie und hilft, die Telefongebühren und Roamingkosten zu reduzieren und erhöht auch die telefonische Erreichbarkeit. Die App kann für den Carrier personalisiert werden und ist auf den IOS und Android Smartphone Appstores verfügbar.  

Erfolgreiche CeBIT 2016

Die Geschäftskundenmesse CeBIT 2016 in Hannover hat für Aarenet viele vielversprechende neue Kontakte gebracht. Das neue Messekonzept, hin zu einer Veranstaltung für IT Professionals, scheint sich zu bewähren.

Wir möchten uns bei allen bestehenden und neuen Kunden bedanken, welche uns anlässlich der CeBIT 2016 an unserem Stand in der Halle 13 besucht haben.

Neue Security Suite im Aarenet VoIP System integriert

Security in Carrier Grade VoIP systems is an important factor in a professional VoIP environment. Unexpected and unwanted system infringements can cause financial damage, and may also cause irreparable reputational damage. Aarenet developed the Triple-A System Security Suite to protect the system and limit the potential damage to the system and to the Service Provider.

Aarenet Triple-A Security System Suite is a set of active and passive system tools and application related security features which are designed to prevent illegal access attempts to all system components and to minimise any associated damage if the system is compromised.

The Aarenet Security Suite is categorised in three feature groups. The Secure Limiter function was designed to block fraudulent access attempts to the SIP Clients’ accounts. The Security Protect function analyses the egress and ingress IP traffic for anomaly and the Security Connect function will limit unallowed access attempts into the system. The Aarenet Triple-A Security System Suite forms a strong secured base of a contemporary Carrier Grade VoIP system security.

“Security in VoIP solutions, especially for large system deployments, is a major concern for any carrier and its implementation is key for any technical and commercial deployment. In the nowadays connected world, system infringements are communicated quickly and can cause major damage, not only financial but also reputational. We developed a powerful set of features to protect the core VoIP system. This will not only reduce the damage, but will also reduce or prevent the system infringement to happen in the first place.” says Mr. Emanuel Eggenberg – Aarenet COO.

In all new system deployments, the Aarenet Triple-A Security Suite is installed in the background. The Secure Limit feature with Topstop feature and Time Controlled Block Sets is activated as standard. Optionally, the Security Protect and Connect features can be licensed and activated. Aarenet will develop further advanced security features within the different categories.

Inbetriebnahme der Carrier Class VoIP System for FPT Telecom International - Vietnam

Aarenet announced today that it has worked with FPT Telecom International (FTI), the largest VoIP Service Provider in Vietnam, to successfully deploy a Carrier Class VoIP System with 4,000 concurrent call capacity at FTI’s Data Centre in Ho Chi Minh City, Vietnam. FTI is to provide advanced and customised VoIP services such as Virtual PBX and SIP Trunking solutions to SME and Enterprise Customers. Aarenet’s local APAC team and Specialists from Switzerland have vested relentless effort to integrate the Aarenet VoIP system with FTI’s existing core network nodes, BSS and OSS platforms.  FTI is expected to deploy first Customers on this system in January 2016.

“The completion of the FTI project is an important development for Aarenet as it signified a major milestone within our business strategy in the Asia Pacific region. We are content with our 2015 achievement and looking forward to further challenges and growth in 2016.” says Mr. Felix Jakob – Aarenet CEO.

“We are very pleased to be able to fulfill FTI’s commercial and technical requirement. Our job does not stop here as we will strive to provide the best possible support to FTI in order to meet their future requirements and to ensure a successful long lasting business relationship with FTI.” says Mr. Chanh Pham –   Regional Sales Manager of Aarenet.

Yealink SIP Phones in der Aarenet Auto-Provisionierung integriert

Carrier Customers with Aarenet VoIP Systems can deploy the new range of Yealink’s well-established SIP phones using zero-touch provisioning. Yealink and Aarenet bring strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet a technology vendor of carrier-class VoIP Solutions, are pleased to announce that six selected SIP phone models from Yealink’s T4 and T2 series are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. Carrier Customers with Aarenet VoIP Systems can now deploy Yealink’s well-established phones with zero-touch provisioning. This announcement marks a successful beginning of cooperation between Yealink and Aarenet.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems ensure seamless interoperability which facilitates advanced communication and attractive Total Cost of Ownership for End-users. The Aarenet VoIP Systems support all the typical legacy switching features and offers advanced functionalities unavailable on legacy systems like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility.

Yealink’s Aarenet compatible SIP phone models offer rich choices to the Enterprise and SMB Customers. The flagship T4 Series of ultra-elegant IP phones, including the SIP-T42G, the SIP-T46G and the SIP-T48G, feature innovative design, rich features and user friendliness. Advanced features include support for gigabit networks, rich programmable DSS keys for customization and support for Bluetooth headsets (T46G/T48G). The SIP-T19P E2 and SIP-T21P E2 are business-grade phones that feature high quality and cost-efficiency.

Frank Remmers, Sales Director at Aarenet said: “It is an important milestone for both Aarenet and Yealink to achieve seamless interoperability between our Technology offerings. With Yealink’s comprehensive SIP phone portfolio now fully integrated with Aarenet VoIP Systems, we are in position to offer Customers with flexibility and advanced CPE solution while being cost effective. We look forward to further cooperation with Yealink in our quest for further expansion in the global telecommunication market space.”

“We are very excited to see the successful interoperability tests with Aarenet’s VoIP service,” said Yealink Vice President Stone Lu. “By working together, we help customers in Europe take advantage of the robust cost-efficient capabilities and the high performance of our solutions,” he added. “Yealink and Aarenet are also promoting our solutions in Southeast Asia and we look forward to a continually deepened relationship with Aarenet.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please visit: http://www.e.aarenet.com/.

About Yealink
Yealink, the global leading unified communication (UC) terminal solution provider, helps businesses of all sizes make the most of their UC experience and embrace the power of “Easy Collaboration.” Yealink One-stop UC Terminal Solutions unify voice, video and data, and satisfy diverse customer needs and usage scenarios. The company’s comprehensive product portfolio includes video conferencing systems, conference phones, desk IP phones, wireless DECT phones and accessories. Customers from more than 100 countries enjoy Yealink’s reliable UC terminal solutions through its well-established global sales and service network. For more information, please visit: http://www.yealink.com.

Aarenet macht Cloud Communications Services for Time dotCom in Malaysia möglich 

Aarenet announced today that it has successfully deployed a Carrier Class VoIP System for Time dotCom – the second largest fixed line Service Provider in Malaysia. The Aarenet solution powers the innovative and advanced Time dotCom’s TCC services for Business Customers.  Aarenet’s unique Virtual PBX and Fixed Mobile Convergence applications were deployed to deliver seamless and feature rich voice communication experience for the SME and Enterprise sectors in Malaysia.

“We are pleased to be selected by Time dotCom and our team has worked diligently to deliver, commission and integrate our Carrier Class VoIP System into the Time dotCom’s comprehensive network infrastructure. Our effort does not stop here; we will continue to support Time dotCom to ensure the Time Cloud Communications deployment will be a big success.” says Mr. Felix Jakob – Aarenet CEO.

“We are very content with the support the Aarenet APAC Personnel have extended to us. The relentless effort from both our and Aarenet’s team during the past 12 months paid off and Time dotCom has just released our Time Cloud Communications services.” says Mr. Mohamad Hafiz Bin Azmi – Product Manager at Time dotCom.

Neuer VoIP System Release 6.1

Der neue Aarenet VoIP System Release 6.1 wurde Ende September 2015 für die Produktion freigegeben. Ab sofort werden alle neuen Systeme standardmässig mit diesem Release ausgeliefert. Bestehende Systeme können selbstverständlich aufgerüstet werden.

Der neue Release enthält zusätzliche FMC Telefoniefunktionen, die sowohl den Instant Messaging als auch den Präsenzdienst unterstützen. Ausserdem wurde die ganze Systemleistung optimiert. Weitere systembezogene Funktionalitäten verbessern die Benutzerfreundlichkeit und vereinfachen die Planung von periodisch wiederkehrenden Konferenzen und es wurden auch einige kundenspezifische Leistungsmerkmale implementiert.

Die IOS und Android-Anwendung "an IP-Phone" ist mit einer Reihe von Komfort-Features aktualisiert worden. Neue Darstellungsmöglichkeiten, einschließlich des direkten Web-Zugriffs auf einen benutzerdefinierten URL, bieten zum Beispiel Zugang zu einem Support-Tool. Durch die Aktivierung von Schmalband-Codecs (iLBC und OPUS) wird der Datenverbrauch während eines Anrufs reduziert, was insbesondere für den Einsatz in Mobilfunknetzen vorteilhaft ist, da dies zu einer Reduktion der Roaming-Gebühren führen kann. Eine hohe Sicherheitsversion kann auf Anfrage für spezielle Anwendungen zur Verfügung gestellt werden.

Aarenet am LTE Einführungs-Event von Smartfren in Jakarta - Indonesien

Aarenet announced today that it has been working closely with PT ATM, a Telecom Service Provider and Technology Partner of Aarenet, to provide Mobile Office solution to Smartfren, a LTE Mobile Service Provider in Indonesia. Aarenet and PT ATM were able to showcase and demonstrate Mobile Office functionalities to private guests attending Smartfren’s LTE Launch Event at the Grand Hyatt Hotel in Jakarta, Indonesia.

“We are proud to attend this LTE Launch Event with Smartfren and PT ATM in Jakarta. Our Mobile Office solution can help to bring incremental revenue for Smartfren as they are now able to deliver Virtual PBX services to Business Customers using their Smartphone offerings. To further increase the ARPU of post-paid Customers, additional value added features such as One-Number service, Call Recording, Conferencing, and IVR can be introduced as well.” says Mr. Felix Jakob – Aarenet CEO.

“We are working closely with Aarenet to deliver advanced mobile services for Smartfren’s Customers. LTE service made available to Smartfren’s mobile users will enable them to take full advantage of the high bandwidth throughput and use their Smartphones as SIP endpoints for Virtual PBX service. We will continue to support Smartfren to ensure a successful deployment for them in Indonesia.” says Mr. Dedy Deng – PT ATM Executive Director.

Neuer VoIP System Release 6.0

Der neue Aarenet VoIP System Release 6.0 wurde Ende Juni 2015 für die Produktion freigegeben. Ab sofort werden alle neuen Systeme standardmässig mit diesem Release ausgeliefert. Bestehende Systeme können selbstverständlich aufgerüstet werden.

Dieser Release enthält neu die integrierte SBC Funktionalität, Erweiterungen für Lawfull Interception und unterstützt die neuen Desktop Clients.

Erfolgreiche CommunicAsia 2015

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that its premier CommunicAsia 2015 participation was a great success. There were strong interests from regional Service Providers and potential Technology Partners who visited Aarenet’s Booth – these are new promising business contacts for Aarenet at CommunicAsia 2015 in Singapore.

“At CommunicAsia 2015, Aarenet showcased our innovative and advanced technologies such as Fixed Mobile Convergence and Cloud PBX which can be deployed to the mass populations with utmost operational efficiency while being cost effective for Service Providers from a Capex perspective. Based on the strong interests that we have received from potential Customers, Aarenet will be returning to CommunicAsia in 2016.”, said Mr. Felix Jakob – Aarenet CEO.

“Aarenet strategically decided to enter the Asia Pacific market on April of 2014; during the past 14 months, we have successfully closed a number of Carrier opportunities and CommunicAsia 2015 in Singapore is a great place for Aarenet to meet with all of our Customers including System and Technology Partners. It was also an opportunity for us to meet with new Prospects in the quest to expand our footprint in the Asia Pacific region.”, said Mr. Bao Vo – APAC Regional Director.

"an PC-Phone" Desktop Clientf ür Aarenet VoIP Systeme

Aarenet erweitert ihr Angebot mit einem VoIP-Desktop-Client mit integrierter Auto-Provisioning Funktionalität. Der Client bietet nebst einem komfortablen VoIP-Client erweiterte UM-Funktionen wie Chat und Videotelefonie. Er ermöglicht Anrufe mit dem Desktop-PC über den Festnetzanschluss, sofern ein privates Netzwerk oder eine öffentliche Internet-Verbindung verfügbar ist. Outlook Mail Kontakte oder eine LDAP-Server-Konnektivität ermöglichen, bestehende Kontakte in den Client zu integrieren. Der sichere automatisierte Registrierungsprozess sowie die Integration von Systemfunktionen runden das Angebot ab.

Frank Remmers, Vertriebsleiter bei Aarenet: "Desktop-Clients und Smartphone Apps sind jetzt vom Markt akzeptiert und bieten zusammen mit der traditionellen (IP) Tischtelefone eine verbesserte User-Experience und damit verbunden eine höhere Kundenzufriedenheit. Es gibt viele unabhängige kommerzielle Lösungen, aber wir haben uns entschieden, einen eigenen Client anzubieten. Hierfür können wir auch technische Unterstützung bieten und sicher stellen, dass die Komfortleistungsmerkmale nahtlos integriert sind. Es ist auf Wunsch möglich, den Client an die Corporate Identity des Anbieters anzupassen, um ein durchgehend einheitliches Erscheinungsbild zu garantieren.

Wir betrachten die allgemeine Benutzerfreundlichkeit sowie das einfache Auto-Setup eines Desktop-Client als die wichtigsten Akzeptanzelemente für eine neue Lösung. Unser Desktop-Client "an PC-Phone" bietet dies und garantiert eine sichere Anbindung an das Aarenet VoIP System. Die Anmeldung ist automatisiert und auf die Eingabe von Benutzernamen und Passwort reduziert und befreit den Kunden von der Eingabe der SIP-Anmeldeinformationen und anderen Systemeinstellungen. Komfort-Funktionen wie Video-Anrufe, System-Chat und Click2Dial ab Internet vereinfachen die tägliche Anwendung. „an PC-Phone“ kann sowohl auf stationären Desktops und für reisende Mitarbeitende auf Laptops und Tablets verwendet werden. Weitere Komfort-Leistungsmerkmale werden laufend entwickelt und integriert und werden jeweils in der nächsten Version der System Software angeboten.“

Mit den Smartphone-Clients für iOS und Android ("an IP-Phone") und den kompatiblen IP-Telefonen verfügt Aarenet über eine komplette Palette an Lösungen und Endgeräten. Die Funktionen werden laufend mit den neuen Marktenwicklungen und Kundenwünschen abgeglichen.

"an PC-Phone" ist verfügbar für Aarenet VoIP System ab System-Software 6.0.

Integrierte Session Border Controller Funktionalität

Im Aarenet VoIP System ist in der neuesten Version ein embedded Session Border Controller (e-SBC) integriert. Dieses Leistungsmerkmal ermöglicht eine sichere Anbindung des Systems an verschiedene private oder öffentliche Netzwerke. Eine solche integrierte Lösung reduziert die gesamten Systemkosten und vereinfacht das Management und den Betrieb des Gesamtsystems.

Daniel Jaggi, CTO von Aarenet: „Wir haben verschiedene Kundensysteme, bei welchen mehrere Netzwerke mit einem Aarenet System verbunden sind. Ein SBC wird verwendet, um interne und externe (private oder öffentliche) Netze sicher zu verbinden und hilft, unerlaubten Zugriff auf das System zu verhindern. Wir haben die SBC Funktionalität in die Systemsoftware integriert, da bestehende SBC Lösungen ziemlich komplex in der Konfiguration sein können und die dazugehörigen Kosten oft hoch sind. Eine sichere Kopplung der verschiedenen Netze an das Aarenet System ist ausserdem wichtig für die Systemintegrität und die Stabilität. Weiter erhöht die einheitliche Softwaresuite die Systemübersicht, reduziert den Schulungsaufwand und vereinfacht den Betrieb und die Wartung der damit ausgerüsteten Systeme.

Der embedded SBC ist verfügbar ab der Software Version 6.0 und kann optional aktiviert werden.

[Translate to Deutsch:] Technolgy Workshop for the Malaysian Ministry of Home Affairs

[Translate to Deutsch:]

Aarenet announced today that it attended the Technology Update Workshop for the Malaysian Ministry of Home Affairs in Johor Bahru – Malaysia on March 21st, 2015.  This private workshop was hosted by Aexis Technologies, a System Partner of Aarenet and was held at the Double Tree by Hilton Hotel in Johor Bahru.

Aarenet in conjunction with Microsoft, Oracle and Pitney Bowes were keynote speakers at this event. This workshop covered a quite range of highly advanced voice and data communications technologies for the Ministry of Home Affairs. Aarenet - APAC Regional Director, Mr. Bao Vo, presented Cloud PBX and Fixed Mobile Convergence solutions which complemented Microsoft’s Mobile First, Cloud First presentation; while Oracle and Pitney Bowes were focusing on “Big Data” analytics.

Aarenet would like to express our sincere appreciation to Mr. Hashrizal Bin Zainal Haris – CEO of Aexis Technologies for extending the invitation of this prestigious event to Aarenet. We look forward to support Aexis Technologies and expand our joint business penetration in Malaysia.

Aarenet an der CeBIT 2015

Erfolgreiche CeBIT 2015.

Auch in diesem Jahr konnten wir an unserem Stand in der Halle 13 viele bestehende und neue Kunden begrüssen. Wir möchten uns an dieser Stelle bei allen Besuchern für ihr Interesse und die spannenden Diskussionen bedanken.

Fixed Mobile Convergence Seminar in Hanoi - Vietnam

Aarenet announced today that it has hosted a Fixed Mobile Convergence Seminar in Hanoi-Vietnam introducing its latest Carrier-class FMC solution offerings. This event took place at the Nikko Hanoi Hotel on Tuesday, January 20th, 2015 and attracted personnel from key Fixed/Wireless Service Providers and Telecom Systems Integrators.

This Fixed Mobile Convergence (FMC) Seminar was attended by Aarenet’s CEO, Mr. Felix Jakob who was a Keynote Speaker at this event. Mr. Jakob elaborated on Aarenet’s comprehensive reference customer base in Western Europe and stress the strategic importance of convergence for fixed and mobile services in the near future.

“We were captivated by the strong participation of our Hanoi Seminar and it was great to observe overwhelming interests in our FMC solution by the number of questions raised during the Q&A session. It is clear that convergence is happening in Vietnam due to the strong growth of broadband internet services, in particular, mobile broadband. But most importantly, the End-users in Vietnam are well informed and enhanced FMC offerings such as One Number Service, Seamless Call Handover between WiFi / Cellular and BYOD (Bring-Your-Own-Device) are of paramount importance in today’s demanding service market.” says Mr. Felix Jakob – Aarenet CEO.

A live and interactive FMC demonstration was presented to the audiences by Aarenet team - Mr. Chanh Pham (Regional Sales Manager), Mr. Trung Do and Mr. Toan Pham (Technical Project Managers). Aarenet’s elegant Auto-provisioning system was in action to automatically activated FMC services on a number of Smartphones. Within seconds, the Aarenet System delivered mobile extension and single number utilisation services to various types of Smartphones. Automatic seamless call hand-over between WiFi and Cellular was demonstrated fluidly and received well compliments from our Guests. This interactive demo session triggered a healthy Q&A discussion afterward.

Neuer VoIP System Release 5.9

Der neue Aarenet VoIP System Release 5.9 wurde Mitte Dezember 2014 für die Produktion freigegeben. Ab sofort werden alle neuen Systeme standardmässig mit diesem Release ausgeliefert. Bestehende Systeme können selbstverständlich aufgerüstet werden.

Dieser Release enthält wiederum Erweiterungen der Virtual PBX Funktionalität sowie die Unterstützung der neusten Versionen der Smart Phone Clients für iOS und Android.

Zeitgleich mit dem neuen System Release wurden auch neue Versionen der SmartPhone Clients für iOS und Android auf den entsprechenden Stores bereitgestellt. Diese enthalten einen wesentlich erweiterten Funktionsumfang und können noch einfacher provisioniert werden.

Aarenet Carrier Class VoIP System at Saigon Postel in Vietnam ist betriebsbereit

Aarenet announced today it has fully completed the Carrier Class AS VP-102 Class-5 VoIP System installation and commissioning at Saigon Postel in Ho Chi Minh City.  Aarenet dispatched a team of Engineers to SPT locations in Ho Chi Minh City to complete this assignment in a timely fashion to meet the SPT’s comprehensive project timeline.

“In order to achieve this milestone at SPT, weeks if not months of planning was set in motion and monitored carefully every step of the way. The SPT’s AS VP-102 System has been integrated successfully to our Network Operations Centre for 24/7 monitoring and support. I would like to express our sincere appreciation to the SPT personnel for their valiant effort in supporting Aarenet to complete this task in the utmost professional fashion.” says Mr. Emanuel Eggenberg – Aarenet VP of Operations.

“This is not our first deployment in the Asia Pacific region – however, it represents another major milestone of achievement through our continuous and relentless quests in expanding business operations and footprint in the APAC region. We will utilise our recent success as momentum to further expand our business forward in 2015.” Says Mr. Bao Q. Vo – Aarenet Regional Director for the Asia Pacific region.

Saigon Cable entscheidet sich für Aarenet- Lösung

Aarenet announced today that Saigon Cable, the largest Cable Operator in Vietnam, providing Triple-Play services to both Residential and Business sectors, awarded their Carrier Class VoIP Platform Tender to Aarenet.  

“I am very pleased with this strategic development for our business expansion in the Asia Pacific region. Saigon Cable is an important Customer for Aarenet and our local APAC Support team, in conjunction with Operations organisation in Switzerland, are completely prepared to ensure a swift and successful deployment for Saigon Cable.” says Mr. Felix Jakob – Aarenet CEO.

Mr. Chanh Pham – APAC Regional Sales Manager at Aarenet who headed this project says “Our team had worked diligently and professionally to support the Saigon Cable’s Tender process. This announcement from Saigon Cable is a significant achievement for Aarenet and we will organise resources to fully support the next deployment phases at Saigon Cable.”

Aarenet am "Borderless Communications" Seminar in Kuala Lumpur

Aarenet announced today that it has participated in the Kuala Lumpur 2014 Borderless Communications seminar in conjunction with Netregy Systems – an Aarenet’s Systems Partner based in Malaysia. This event took place at the Putra World Trade Centre on November 4th, 2014 and attracted personnel from both the Enterprise and Carrier sectors.

“We were very impressed with the strong participation of the Malaysian Carrier sector. With over 40 local ITSPs and Systems Integrators attended this event, it clearly indicated that Service Providers are looking for cutting-edge technologies to differentiate their service offerings in a very vibrant and well regulated market. Aarenet’s Fixed Mobile Convergence (FMC) solution delivers borderless communications solution to the end-users in the Residential, SME or Enterprise demographic. Our FMC solution is a matured technology that just works.” says Mr. Felix Jakob – Aarenet CEO.

Mr. Bao Vo – APAC Regional Director presented Aarenet’s carrier class Virtual PBX and Fixed Mobile Convergence solutions covering the Messaging, Mobility and Call Control verticals of Unified Communications – it was well received by the audiences.  

 “Aarenet FMC solution empowers the Mobile Workforce with advanced communications capability as if they are in the office environment.  With advanced FMC features such as Mobile Extension, Single Number Utilisation and Simultaneous Rings, missing phone-call is an experience of the past.”

A live and interactive FMC demonstration was presented to the audiences by Aarenet team - Mr. Thomas Trung (Systems Engineer) and Mr. Chanh Pham (Regional Sales Manager). Aarenet’s simple but powerful Auto-provisioning system was in action to automatically activated FMC services for four volunteers from the audience. Within seconds, we delivered mobile extension and single number utilisation services to their personal Smartphones. The incredible automatic seamless call hand-over between WiFi and Cellular Voice network was demonstrated fluidly and received well compliments from our Guests. This interactive demo session triggered a healthy Q&A discussion afterward and opened a number of initial interests in private proof of concept sessions in Malaysian Carrier sector.

White Label VoIP Services Angebot von Aarenet

Damit auch kleinere ISP und Stadtwerke einen Cloud basierten VoIP-Dienst anbieten können, hat die Firma Aarenet AG ihr Angebot um eine White Label Lösung erweitert. Diese Lösung wird von akkreditierten Service Partnern angeboten.

Die Lösung ermöglicht auch kleineren Anbietern die Vorteile eines grossen Systems zu nutzen, ohne dass grössere Investitionen getätigt werden müssen. Der Betrieb & Support wird als Managed Service bezogen und den Bedürfnissen des jeweiligen Anbieters angepasst. Zusammen mit den Partnern werden Schulungen durchgeführt und der lokale Support sichergestellt.

Aarenet bietet mit dieser Lösung VoIP Sprachdienste für Privatkunden wie auch Virtual PBX Lösungen für Kleine und Mittlere Unternehmen (KMU) an. Die Programmierung und die Überwachung des Systems kann über standardisierte Interfaces in die bestehenden Kundenportale integriert werden.

Frank Remmers, Sales Director Aarenet AG sagt: “Wir bekommen Anfragen von kleineren Netzbetreibern, die von einer gehosteten und von uns gemanagten Lösung profitieren möchten. In den letzten Jahren haben viele dieser Netzbetreiber eigene Systeme entwickelt oder off-the-shelf Lösungen gekauft, die mit der Zeit und dem Wachstum an ihre Grenze stossen. Hierfür bieten wir jetzt eine gute skalierbare und zuverlässige Lösung“.

17. Kabelkongress des FRKin Leipzig

Der Fachvortrag stellt Kriterien vor, die im Beschaffungsprozess eines Carrier Voice Systems eine wichtige Rolle einnehmen und berücksichtigt werden sollten.

Frank Remmers, Sales Director Aarenet AG: „Aarenet bietet nebst der Beratung auch die am Markt verlangten Lösungen an. Unsere Erfahrung zeigt, dass zusätzliche Kriterien, wie Qualität und Nachhaltigkeit wichtiger sind als tiefe Einstiegpreise bei der Beschaffung eines neuen Voice Systems. Es geht darum, möglichen Neukunden zu helfen, eine Entscheidung zu treffen, die auf der richtigen Grundlage basiert“

Details zum Kabelkongress und das detaillierte Programm sind verfügbar unter http://www.kabelkongress.de/start/wp-content/uploads/Kongressprogramm2014_farbig_100914.pdf

Neuer VoIP System Release 5.8

Der neue Aarenet VoIP System Release 5.8 wurde Ende August 2014 für die Produktion freigegeben. Ab sofort werden alle neuen Systeme standardmässig mit diesem Release ausgeliefert. Bestehende Systeme können selbstverständlich aufgerüstet werden.

Mit diesem Release wurden unter anderem Erweiterungen des IVR und des Call Recordings sowie Verbesserungen bei der Fraud Protection realisiert.

Im Weiteren werden neue IP Phones von Alcatel, Aastra und Yealink unterstützt und können vollautomatisch provisioniert werden.

Aarenet unterstützt Yangon 2014 Unified Communications Seminar

Aarenet announced that it has participated in the Yangon 2014 Unified Communications seminar in conjunction with other leading Telecom equipment vendors such as Patton and LifeSize. This event took place at the Yangon Hotel on August 6th, 2014 and attracted personnel from both the Enterprise and Carrier sectors.

“We fully believe that it is the right time to commit our resource and effort to build a strong branding for Aarenet in Myanmar.  We will also work closely with our Systems Partner Yadanarbon Fiber Services (YDF) to transfer knowledge by conducting sales and technical certification training events in Myanmar to ensure the utmost professional approach when supporting our local Customers” says Mr. Felix Jakob – Aarenet CEO.

Mr. Bao Vo – APAC Regional Director presented Aarenet’s carrier class Virtual PBX and Fixed Mobile Convergence solutions covering the Messaging, Mobility and Call Control verticals of Unified Communications.  It was well received by MPT personnel and IT Managers from leading Banks in Myanmar.  The success from this seminar has led to a number of customer trial requests for Aarenet and Yadanarbon Fiber Services. 

“This event was a great success and on behalf of Aarenet’s Management team, I wish to extend our sincere appreciation to YDF team for a job well done.  It was clear that both businesses and service providers in Myanmar are working diligently to modernise their telecommunications infrastructure to meet growing demands of Myanmar’s thriving economy.  This creates tremendous opportunities for both Aarenet and YDF.” says Mr. Bao Vo.  Mr. Tay Za Tun – YDF Director also added “Our Company has been laying thousands of kilometres of Fibre infrastructure for services providers, enterprises and multi-national companies in Myanmar - these Customers are perfect prospects for the UC deployment as their infrastructure are ready to host such high-bandwidth demanding applications such as voice and video conferencing.  We are pleased with our future prospects and keen to work with our Technology Partner such as Aarenet to realise our goals and objectives.”

During the next few weeks, Aarenet APAC team will be working closely with YDF team in Myanmar to follow up with all the participants of our UC seminar to answer any question that they may have and plan for specific customer trials.  We will also be planning for the next marketing event in Myanmar which will take place in late Q4 of this calendar year.

Aarenet realisiert zusammen mit Mitek VoIP Managed Service für Saigon Postel - Vietnam

Aarenet signed agreement with Mitek Trading Services.

Aarenet announced that it has signed an agreement with Mitek Trading Services, a Telecom Systems Integrator based in Ho Chi Minh City, to provide Class-5 Virtual PBX VoIP platform for Saigon Postel (SPT) Corporation, a Competitive Local Exchange Carrier in Vietnam.

SPT has been providing high quality voice, video, data and wireless services to both residential and business customers since 1995.  To further expand its customer base and enhance its current service offering, SPT is cooperating closely with Mitek to deploy advanced Virtual PBX and SIP Trunking services nationally.

“Virtual PBX and SIP Trunking services are new service offerings which will enable revenue retention and service competitiveness for Saigon Postel” says Mr. Vu Anh Tuan – Vice Director of Mitek Trading. Mr. Chanh Pham – Aarenet’s Regional Sales Manager also added “The new service offerings from Saigon Postel will provide substantial CAPEX and OPEX savings for small businesses and Aarenet will continue to enhance our VoIP platform by releasing advanced features and applications imminently in future software releases.”

“Saigon Postel’s new service offerings will revolutionise how small businesses in Vietnam are communicating internally between branch offices and externally with their clients.  Aarenet’s advanced features such as Multi-level IVR, Call Recordings, Voicemail, and Fixed Mobile Convergence are available in the Cloud, leaving minimal equipment for small businesses to maintain and support at their premises. We are delighted with the development at SPT and fully committed to provide Mitek and SPT with our comprehensive support to ensure a successful deployment proceeding forward.” says Mr. Felix Jakob – Aarenet’s CEO.

Neuer VoIP System Release 5.7

Aarenet VoIP System Release 5.7 ist ab sofort verfügbar.

Der neue Aarenet VoIP System Release 5.7 wurde Ende Mai 2014 für die Produktion freigegeben. Ab sofort werden alle neuen Systeme standardmässig mit diesem Release ausgeliefert. Bestehende Systeme können selbstverständlich aufgerüstet werden.

Mit diesem Release erhöht sich die Attraktivität der Aarenet Enterprise Lösung ganz erheblich. Der Release enthält einerseits Erweiterungen der Virtual PBX Funktionalität und andererseits eigene Softclients. Bei den funktionellen Erweiterungen sind beispielsweise jetzt auch Fax to Email unterstützt oder Gespräche können vom Benutzer gesteuert automatisch aufgezeichnet werden. Das System ist neu mit Konferenzräumen ausgestattet, so dass sich der Einsatz von externen Konferenzeinrichtungen erübrigt.

Da das Aarenet System sowohl Class 5 wie auch Virtual PBX Funktionalität unterstützt, können damit Residential- und auch Business-Kunden unterstützt werden, was die Attraktivität des Systems für Provider wesentlich erhöht.

Die Softclients sind optimal auf die Funktionalität des Aarenet VoIP Systems abgestimmt und können vollautomatisch provisioniert werden. Es gibt für Smartphones eine iOS und eine Android Version, welche auf den jeweiligen Verkaufsplattformen zum Download verfügbar sind.

Für Desktop oder Notebook Computer gibt es eine Windows Version. Eine MacOS Version wir ebenfalls in Kürze verfügbar sein.

Aarenet unterschreibt Managed Service Agreement in Vietnam

Aarenet signed full managed service agreement with Service Provider in Vietnam to deploy Virtual PBX and SIP Trunking applications for Business Customers.

Aarenet AG signed managed service for deployment of Carrier Class VoIP platform in Ho Chi Minh City, Vietnam. The Aarenet managed VoIP platform is capable of providing state-of-the-art Virtual PBX and SIP trunking functionalities to Business Customers including advanced application such as Fixed Mobile Convergence. Dr. Andreas Danuser – member of Aarenet Board of Directors said “I am pleased to see Aarenet activities in Asia becoming commercially successful. This outstanding achievement is a direct result of strategic technology innovations launched by Aarenet in 2014”. Mr. Felix Jakob – Aarenet CEO also said “Mature broadband infrastructure in Vietnam has propelled cloud based service penetration to the end-users in a big way. This is a step in the right direction for the modernisation process of telephony applications in Vietnam".

Neuer Aarenet Sales Director

Um der steigenden Nachfrage nach Class 5 und Virtual PBX Lösungen in Europa gerecht zu werden, verstärkt Aarenet sein Team in der Schweiz mit einem neuen Vertriebsleiter.

Mit Frank Remmers konnte ein ausgewiesener Telecom Spezialist mit sehr guten Branchen-Kenntnissen für diese Aufgabe gewonnen werden. Frank Remmers begann seine berufliche Laufbahn bei der Firma Ascom als Software Entwickler in der PBX Entwicklung. Später wechselte er in den Bereich Marketing und Verkauf mit dem Ziel des Auf- und Ausbaus des Europäischen Marktes. Zudem arbeitete er für internationale Tier 1 Carrier wie BT und war von 2009 bis 2013 als Country Manager Schweiz für Telefonica tätig. Frank Remmers ist ab April 2014 bei Aarenet als Vertriebsleiter tätig mit dem Ziel den Verkauf und die Distribution der Aarenet Systeme in Europa weiter voran zu treiben.

Frank Remmers: „Der Markt entwickelt sich rasch in Richtung neue Technologien und Lösungen. Im Moment besteht eine hohe Nachfrage für professionelle VoIP Lösungen mit integrierten Applikationen wie z.B. Virtual PBX und FMC (Fixed Mobile Convergence). Aarenet ist in einer sehr guten Ausgangslage mit seiner Erfahrung und seinen Produkten um solche Plattformen weiterhin erfolgreich zu realisieren und um das bestehende Zeitfenster zu nutzen“.

Kontakt: Frank Remmers – Sales Director – Aarenet, Email: frank.remmers @ aarenet.com

Saigon Technologie Seminar

Aarenet hosted technology seminar for IT Specialists and Business Leaders in the Enterprise and Carrier sectors in Vietnam.

Aarenet hosted a technology seminar at the Nikko Saigon hotel on April 1st, 2014 to present our Virtual PBX and Fixed Mobile Convergence solutions. Many of the attendants were IT Managers and Business Leaders in both Enterprise and Carrier industries.  Mr. Felix Jakob – Aarenet CEO was a keynote speaker at this event and he provided the Audience with a global view on the trends and directions of cloud based services. It was well received by everyone who attended this event. Mr. Bao Vo – APAC Regional Director presented a detailed view of Aarenet’s Virtual PBX and FMC solutions followed by a VoIP Security presentation by Aarenet’s Senior Systems Engineer, Mr. Thomas Trung.

Erfolgreiche CeBIT 2014

Die neu als reine Business to Business Messe konzipierten CeBIT 2014 hat für Aarenet viele vielversprechende neue Kontakte gebracht. Das neue Messekonzept hin zu einer Veranstaltung für IT Professionals, scheint sich zu bewähren.

Wir möchten uns bei allen bestehenden und neuen Kunden bedanken, welche uns anlässlich der CeBIT 2014 an unserem Stand in der Halle 13 besucht haben.

Aarenet an der CeBIT 2014

Aarenet ist an der CeBIT 2014 in der Halle 13 / Stand C76 präsent.

Die neu als reine Business to Business Messe konzipierten CeBIT 2014 findet vom 10. bis 14. März 2014 in Hannover, Deutschland statt. Aarenet ist mit einem eigenen Stand im Swiss Pavilion in der Hatte 13 / Stand C76 vertreten.

Präsentiert werden insbesondere die neuen Virtual PBX Lösungen und die neu lancierten  Smartphone und Desktop Clients.

Neuer Aarenet Repräsentant in Asien

Aarenet ist neu mit einem Regional Sales Director in Südost Asien vertreten.

Um der steigenden Nachfrage nach Aarenet Lösungen in der Region Südost Asien gerecht zu werden, ist Aarenet neu mit einem Sales Director vor Ort vertreten. Mit Herrn Bao Vo konnte ein ausgewiesener Telecom Spezialist mit sehr guten Kenntnissen des regionalen Marktes für diese Aufgabe gewonnen werden. 

Aussage Bao Vo: Die rasch steigende Nachfrage nach Cloud basierten Services – insbesondere Virtual PBX - ist eine Chance und zugleich eine Herausforderung für uns. Die Aarenet Lösungen mit ihrer exzellenten Qualität und grossen Skalierbarkeit passen ausgezeichnet in die aufstrebenden Märkte in Südost Asien.

Kontaktdaten: Bao Vo – Regional Sales Director – APAC, Email: bao.vo @ aarenet.com

Neuer VoIP System Release 5.6

Aarenet VoIP System Release 5.6 ist ab sofort verfügbar.

Der neue Aarenet VoIP System Release 5.6 wurde wie geplant Mitte Dezember 2013 für die Produktion frei gegeben. Ab sofort werden alle neuen Systeme standardmässig mit diesem Release ausgeliefert. Bestehende Systeme können selbstverständlich aufgerüstet werden.

Der Release enthält im Wesentlichen Erweiterungen der Virtual PBX Funktionalität. Damit lassen sich herkömmliche Telefonzentralen vor Ort durch das Aarenet Enterprise Virtual PBX System ersetzen und garantieren eine zukunftsorientierte Funktionalität. So wurde das System beispielsweise mit einem leistungsfähigen IVR (Interactive Voice Response) ausgestattet und bietet neu auch ein integriertes Telefonbuch an. Zusätzlich wurde das Provisioning der Systemtelefonapparate erheblich vereinfacht und voll-automatisiert. Damit ist es nun möglich, handelsübliche IP-Telefone neu direkt im Aarenet VoIP System zu konfigurieren. Es werden zur Zeit Geräte der Hersteller Aastra, Akuvox, Panasonic, Snom und Yealink unterstützt. Weitere Hersteller werden derzeit überprüft und später integriert.

Aarenet veröffentlicht Kunden Referenzen

Aarenet gibt erste öffentliche Kunden Referenzen bekannt. Das paneuropäische Business Telecom Unternehmen Colt Technology Services (Colt) und der Westschweizer Kabel- und Service Provider netplus.ch geben offiziell ihre Zusammenarbeit mit Aarenet bekannt.

Die beiden Unternehmen Colt und netplus.ch haben sich als erste öffentliche Referenzen für Aarenet bekannt. Diesen wichtigen Moment nimmt Aarenet zum Anlass, um die beiden Projekte mit dem zentralen Einsatz des Aarenet VoIP Switch als Kernelement zu publizieren. Während Colt den hochverfügbaren und qualitativ hochstehenden Einsatz des Kern Systems für Geschäftskunden lobt, steht bei netplus.ch das Privatkunden Segment auf den Kabel- und FTTH-Netzen im Zentrum. Netplus.ch hebt den persönlichen und professionellen Einsatz des Aarenet Teams hervor, der das System Design, die Planung, Implementierung bis zum reibungslosen Betrieb beinhaltete.

Beide Referenz-Stories sind auf der Webpage von Aarenet abrufbar. Weitere Referenzen folgen und werden zeitnah aufgeschaltet.

Aarenet nimmt neues NOC in Betrieb

Um der stetig steigenden Kunden-Nachfrage nach Managed Services gerecht zu werden, hat Aarenet in den letzten Wochen eine neues Network Operations Center (NOC) in Betrieb genommen. Zeitgleich wurde der Bereich Support und Operations personell verstärkt.

Mit dem neu aufgesetzten NOC können alle betrieblich notwendigen Systemparameter jedes Kundensystems einwandfrei und rund um die Uhr überwacht werden. Dabei wurde speziell auf die Automatisierung der Überwachungsprozesse zugunsten der Kunden Wert gelegt. Die Kundensysteme, bei denen der Betrieb als Managed Service an Aarenet ausgelagert wurde, werden zudem auf Gross-Bildschirmen abgebildet. Die mediale Alarmierung unterstützt dabei die NOC-Mitarbeitenden von Aarenet ideal, um die Prioritäten der einzelnen Tasks zu überprüfen und zu leiten. Bei Bedarf kann Aarenet pro-aktiv, präventiv und frühzeitig in die Konfigurationen der Kundensysteme eingreifen, um den reibungslosen Telefonbetrieb sicherzustellen. Die Spezialisten von Aarenet verfügen über die entsprechende Erfahrung und das Wissen, Carrier-Vermittlungssysteme optimal und anhand der Kundenanforderungen zu betreiben sowie zu warten. Die Managed Service Kunden können so idealerweise Business-kritische Aufgaben an Aarenet übertragen, um das Risiko von Problemen im Systembetrieb zu minimieren. Aarenet bietet diesen Kunden, je nach vereinbartem Service Level Agreement, Services mit vollautomatischer Überwachung der jeweiligen Kunden Systeme rund um die Uhr an.

Aarenet lanciert Enterprise Virtual PBX

Der Schweizer Voice over IP Spezialist Aarenet AG bietet neu Firmenkunden, Internet-, Telecom- und Festnetzprovidern professionelle virtuelle PBX Funktionalität an.

Aarenet gibt heute bekannt, dass das Produkt Aarenet Enterprise Virtual PBX lanciert worden ist. Die virtuelle PBX wurde von Aarenet aufgrund vieler Firmen-Kundenanfragen sowie fehlenden und skalierbaren Marktangeboten entwickelt. Die Kundenbedürfnisse beinhalten heute immer weniger traditionelle Telefonzentralen und Hardware an einem festen Ort. Dem gegenüber nimmt die Nachfrage nach Cloud-basierten Diensten stetig zu.

Die Aarenet Enterprise Virtual PBX richtet sich an zwei Zielgruppen: Einerseits ermöglicht sie Service Providern und Festnetzanbietern, zusätzlich zu herkömmlichen Telefondiensten, Virtual PBX Services deren Firmenkunden anzubieten, um so die Kundenbindung durch spezifische Mehrwerte zu erhöhen. Andererseits profitieren Unternehmen direkt von einem einfach verständlichen technischen Telefon-System-Setup und Management via Webportal zugunsten ihrer Mitarbeitenden. Das System von Aarenet ist mandantenfähig und robust und deshalb für alle möglichen Anwendungsfälle bestens gerüstet.

Gegenüber Branchen-Wettbewerbern differenziert sich die Aarenet Enterprise Virtual PBX durch Carrier-grade Verfügbarkeit, garantierte Stabilität, Skalierbarkeit sowie erhöhte Kosteneffizienz. Zusätzlich ist die vereinfachte Bereitstellung (Service Delivery), Wartung, Betrieb sowie der Zugriff bis zum Enduser-Gerät im Supportfall (Service Assurance) gewährleistet. Um ein durchgehendes, positives Kundenerlebnis zu gewährleisten, werden die Telefongeräte eigens durch Aarenet zertifiziert. Bereits heute werden die wichtigsten Aastra- Panasonic- und Snom-Telefone unterstützt. Geräte von weiteren Herstellern werden je nach Kundenanforderungen und Marktverhältnissen getestet und zertifiziert. Zusätzlich zu den technischen Differenzierungsmerkmalen, gewährleistet Aarenet einen persönlichen, flexiblen sowie kompetenten Kundendienst, der von der bestehenden Kundschaft äusserst geschätzt wird.

Aarenet Enterprise Virtual PBX kann, je nach finanziellen Anforderungen der Kundschaft, als System gekauft oder gemietet werden. Der Betrieb kann entweder durch die Kunden selbst sichergestellt oder als Managed Service von Aarenet bezogen werden. Damit stehen den Kunden alle Variationen, entsprechend den jeweiligen Bedürfnissen, flexibel zur Verfügung.

Über Aarenet AG

Aarenet entwickelt, realisiert, verkauft und betreibt zukunftsorientierte und zuverlässige VoIP-Systeme für Telecom-, Internet- und Mobil Service Provider, Kabelnetz-Betreiber, Energie­versorger sowie Grossunternehmen. Systeme und Services werden im persönlichen Kontakt detailliert geplant, fristgerecht umgesetzt und in exzellenter Qualität sowie höchster Verfügbarkeit betrieben. Weitere Details sind auf der Webpage www.aarenet.com ersichtlich.

Pressekontakt

Felix Jakob, CEO Aarenet AG, felix.jakob @ aarenet.com, +41 31 980 28 11