Aarenet conducted first Advanced Certification Training for APAC Carrier Customers

Aarenet announced today that it has completed the first ever Aarenet Certified Advanced (ACE) training session for Carrier Customers and Partners in the APAC region. This training session was conducted at the Training Centre in Ho Chi Minh City, Vietnam.

Aarenet is pleased to congratulate the first five Aarenet Certified Experts who have successfully surpassed all mandatory requirements of the ACE programme.

Due to the high demand and success during 2019, Aarenet certified more than 40 engineers in the APAC region and is prepared for 2020 with even more training possibilities.

“Our hard-work has paid off and we will try our best to continuously improve and extend our training portfolio to a next level”, said Marcel Brunschwiler – Aarenet Training Coordinator, APAC.

Aarenet joined celebrations at IAN 40th anniversary event in Milan

Aarenet was recently invited to participate and join celebrations at the 40th anniversary of IAN Srl, an established system integrator in Italy, headquartered in Milan.

IAN has a long term and successful history in addressing competitive IT Solutions and ICT infrastructures to the enterprise market in Italy. 

Since the beginning of 2019, Aarenet and IAN, have been working on a strategic solution partnership to benefit from each other competence and visibility on the Italian market. The event, which took place on October 24th, has been attended by a large audience, keen to celebrate IAN’s history and presence on the Italian IT market. 

Mrs Federica Neri, CEO of IAN Srl said - “In the last years, IAN has been focusing on new strategic partnerships to acquire a wider portfolio of solutions. We are working very closely with Aarenet to establish a solid solution partnership, so to bring to our enterprise customers new competitive voice products and solutions”.

Michel Balabio, Aarenet’s Regional Director Southern Europe said - “We are very committed to support IAN Srl as a key solution partner in Italy. We believe that IAN’s footprint on the Italian enterprise market can give us access to a growing number of opportunities, on top of learning from IAN’s long term experience and competence in this specific market segment”.

Aarenet and Qcom complete SIP interconnection with TIM

Aarenet AG and Qcom Spa announced to have successfully completed all operations to achieve SIP interconnection with Telecom Italia public network. The process has been operated and supported by Qcom’s and Aarenet’s technical teams.

Following to several weeks of planned activities, full compliancy with Telecom Italia’s ST 769 and ST 763 regulations was completed with satisfaction from both sides. To further support the productive cooperation, the direct link with Telecom Italia proved to be very responsive, allowing both Qcom and Aarenet to have efficient communication and to timely proceed on the mutually agreed tasks and agendas.

Qcom offers a full range of advanced telephony services fully operated by Aarenet’s carrier grade VoIP platform, in production since early 2018. Andrea Ubiali, Head of R&D and Production Services, said “We are fully satisfied with the outcome of the SIP interconnection project of our platform. It’s an important and strategic milestone for Qcom, with which we now plan to offer even more competitive services to our customers and partners. The daily collaboration with Aarenet’s team has been key to streamline the process and to achieve certification within the planned timing”.

New Aarenet VoIP System Release 6.13

The new Aarenet VoIP System Release 6.13 has been released End of September 2019 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations is offered without impacting the availability of active service.

The new version now supports additional phone types for the autoprovisioning. Yealink’s conference phone CP920 as well as the actual T57W comfort phone and the W60B SIP Dect Base are now supported and can be provisioned in “Zero-touch” mode. Through this mode, the Aarenet system provisions a central redirecting server of Yealink, and SIP phones after connecting to the IP network will be provisioned automatically without any user interaction.

Next to the above mentioned phones, the provisioning setup of the Aarenet VoIP switch has been enhanced by selected Cisco SIP phones. The Cisco SPA301, SPA302, SPA303, SPA504G and SPA514G are added to the system. Depending on the installed Aarenet application version, these phone types may also be added to existing customer system without the necessity to update the system.

Next to planned software maintenance, specific customer features have been implemented for call routing and SIP trunk routing. Details of all included features will be communicated upon request.

Aarenet conducted first Certification Training for Europe Carrier Customers 

Aarenet announced today that it has completed the first Aarenet Certified Associate (ACA) training session for Carrier Customers in the Europe region. This premier training session was conducted at the Training Centre in Niederwangen, Switzerland by Senior Trainer - Daniel Bochsler. 

Aarenet was pleased to congratulate the first Aarenet Certified Associates who have successfully met all of the mandatory requirements of the ACA program. 

Aarenet received good reviews and feedbacks from our Customers and we look forward to host additional training sessions in 2019. The Certified Engineers will be able to register for further advanced certified training sessions such as the Aarenet Professional Associate and subsequently Aarenet Expert Associate training programme. 

Aarenet VoIP System and Microsoft Teams Integration

Aarenet announced today that it released an integration with the Microsoft Teams UCC solution. The integration enables connectivity between the external telephone network (PSTN) and connected MS Teams. MS Teams UCC users can receive incoming calls from non-MS Teams users and can also dial to any external or mobile phone number. In combination with the Aarenet vPBX extended telephony features like call distribution, call forwarding, voice mail and Interactive Voice Response (IVR) are part of the combined offering.

Microsoft Teams is a UC (unified communications) platform that combines workplace chat, video meetings, file storage (including collaboration on files), and application integration. The service integrates with the company's Office 365 productivity suite and features extensions that can integrate with non-Microsoft products.

Teams allow communities, groups, or teams to join through a specific URL or invitation sent by a team administrator or owner. Direct messages allow users to send private messages to a specific user rather than a group of people. Meetings can be scheduled or created ad-hoc and users visiting the group channel are able to see that a meeting is currently in progress. Until now, MS Teams is a closed group communication solution without built-in connectivity to the public telephone network.

The Aarenet integration enables customers to benefit from all Teams services plus granting basic PSTN service access, Class.5 Telephony services and also an integration with a vPBX extension. MS Teams client can now make and receive PSTN telephone calls.

In addition to the basic telephony features, advanced Class-5 integration will deploy many additional services to the MS Teams clients, such as call distributions, call forking, IVR, advanced call forwarding and Fax 2 Mail.

Frank Remmers, Sales Director at Aarenet: “The integration will enable us to open and focus on an additional marketsegment. Many IT consuting companies and product houses have experience in selling IT products and services but have been unfamiliar with telephony services. This barrier is now disappearing, and MS Teams can now be used to make any phone call into the public network. The integration combines the best of breeds and complements the missing link of either solution.Aarenet’s built-in features like call forwarding, fax3mail and voicemail functionality fill the gap of the features required by the MS Teams users. Even though it is expected that (part of) this functionality will be developed within the application, this may still take some time. Aarenet can provide an integration for Aarenet users who want to deploy MS Teams and those MS Teams users who want to connect to the public telephony network.“

The integration can be realised through a cloud based operational model or through an on-premise based license scheme. The solution is fully redundant, supports mulitple tenants and can support a virtual unlimited number of different MS Teams instances.

Details of the included features will be communicated upon request.

Aarenet introduces new Product Manager

Aarenet announced today that Mr. Tommaso Missoni has taken over the function of Product Manager. Mr. Missoni is based in Berne and his primary responsibility is to ensure that the market requirements are reflected in the development of new features and the introduction of complementary third party solutions.

Mr. Missoni started to work work for Aarenet in 2017 in Italy as Regional Technical Director and worked since 2018 in Switzerland as Senior Project Manager in the Operations department. Mr. Missoni’s broad and in-depth experience in VoIP technology and contemporary knowledge of the global market offering will support him in the role to bridge the market requirements and the product development.

“It is great to work for Aarenet. Our core product is an extremely robust, proven and reliable carrier grade VoIP system and we need to complement this with products and services to increase the attractiveness of the overall solution and to anticipate the market demands. The fact that each country has specific customer requirements and priorities make the work even more interesting. With the consolidated feedback I plan to broaden our product portfolio and also to improve our own offering.”, said Mr. Tommaso Missoni.

Aarenet participated at CommunicAsia 2019 in Singapore

Aarenet announced today that it had participated at CommunicAsia 2019, one of Asia’s largest technology tradeshows covering the entire spectrum of telecommunication, broadcast and enterprise services. This event was held at Marina Bay Sands Convention Centre in Singapore from June 18th to 20th inclusively. 

This was Aarenet’s fifth consecutive participation at this annual event and a comprehensive Aarenet away-team were present including Aarenet CEO, Mr. Felix Jakob, Board Member - Mr. Luzi von Salis, VP of Operations - Mr. Emanuel Eggenberg and key members of the APAC Team headed by Mr. Bao Vo - APAC Regional Director. 

As per the previous years, we had met with our Customers and Partners where we shared new solutions, market intelligence as well as receiving feedback for new feature requests and operational input.

The highlight of the event was the award of the Telecom Cambodia project delivered by our Regional Systems Partners ITGC headed by Mr. KC Fang - CEO and Founder. Both ITGC and Aarenet have worked diligently with Telecom Cambodia Personnel to draw closure to this project. The agreement was agreed for an Aarenet Carrier Class VoIP System to be commissioned at Telecom Cambodia’s data centre in Phnom Penh and ready for service activation by September 2019. 

Mr. KC Fang said, “We have been supporting Aarenet to expand their business in Malaysia, Cambodia, Indonesia and Myanmar. It is of great pleasure that ITGC was able to deliver our purchase order to Aarenet’s Management team at CommunicAsia 2019 for the Telecom Cambodia project and we look forward to cooperate with Aarenet to build a successful venture in the SE Asia region”.

Mr. Felix Jakob - Aarenet CEO said, “I would like to say thank you to ITGC, Mr. KC Fang for his support in closing the Telecom Cambodia project with us. This is the second Incumbent Carrier project for Aarenet in the region and I was pleased with the continuous success we have enjoyed at CommunicAsia. We are looking forward to participate at next year event”.

Aarenet introduces new Head of Support

Aarenet announced today that Mr. Thomas Tlapak has joined the Headquarters team as Head of Support. Mr. Tlapak is based in Berne and his primary responsibility is to lead a team of Engineers in extending our technical support and professional services to Aarenet’s existing Customer base.

Mr. Tlapak has worked with reputable international VoIP Technology Vendors prior to joining Aarenet. Mr. Tlapak’s broad and in-depth experience in VoIP technology and contemporary managerial skills matched Aarenet’s requirements and this synergy will further enhance the quality delivery of the support team as expected by our discerned Customers.

 “I am satisfied to be part of the Aarenet team and I am looking forward to working diligently with my Colleagues and our Customers to improve our Technical Support capability,  to improve efficiency in keeping up with the business growth rate and to ensure the highest quality delivery and support for our Partners and Customers.”, said Mr. Thomas Tlapak.

New Aarenet VoIP System Software Release 6.12

The new Aarenet VoIP System Software Release 6.12 has passed gate GA with stringent QA process and is ready for general application commencing April 1st, 2019. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Among the many newly developed features, software release 6.12 delivers secured and encrypted communication for our discerned Customers based on the IETF SRTP (Secure Real Time Protocol) standard. It offers speech encryption and in combination with the TLS (Transport Layer Security) protocol where SIP messages are also encrypted for a complete voice security delivery. Compatible devices such as certified SIP phones and smartphone applications can now setup a secure connection through the Aarenet VoIP switch. This will prevent unwanted eaves-dropping of the conversation and data theft of the connection information. The delivery of TLS/SRTP opens new vertical market segments that can be realised.

Chanh Pham, APAC- Regional Sales Manager said: “The timely arrival of software release 6.12 is most excellent as we have several projects within the Government and Enterprise sectors whereby secure communications are mandatory requirements. As VoIP traffic is largely transported over the public internet, there is a sharp increase in demand for total secured voice communications. Together with our WebRTC desktop client, smartphone applications and selected third-party IP Phones, we can now offer an expansive eco-system of reliable and secured communication technology for our Customers”.

Furthermore, this new software version also includes support for new Yealink SIP phone models T53W and T54W in the auto-provisioning sub-system facilitating zero-touch deployment. The new Panasonic HDV 340 DECT unit was also included. Backward compatibility with older versions of Aarenet software is made available via the importation of new device profiles.

Finally, the popular “an Web-Phone” desktop application was thoroughly enhanced and can be deployed efficiently within Aarenet Virtual PBX’s containing several thousand of extensions or instances.

Details of all included features within this software release will be communicated upon request.

Aarenet at the FIBERDAYS 19 in Wiesbaden

Aarenet hat vom 27. bis 28. März 2019 zum zweiten Mal an der Glasfasermesse des BREKO Verbandes in Wiesbaden teilgenommen. Eine gute Gelegenheit, viele der bestehenden Kunden persönlich am eigenen Messestand zu begrüssen und neue Kontakte zu knüpfen.

Mit unserem professionellen Carrier Lösungen und den ergänzenden Applikationen wie SmartPhone Clients, WebRTC Phones und UCC (Unified Communications and Collaboration) Lösungen konnten wir weitere Interessenten für unser Produktportfolio gewinnen.

Claus Griebel, Aarenet Regional Sales Director - Germany sagt: „Eine gelungene Präsenz, um ins Gespräch zu kommen und die Weichen für die Zukunft zu stellen“.

Über die BREKO Messe:
Dem Motto der diesjährigen Messe „Der flächendeckende Glasfaser-Ausbau ist oberstes Gebot. Nur so können wir den wachsenden Anforderungen der Digitalisierung in Deutschland begegnen“, sind 160 nationale und internationale Aussteller und 3000 Fachbesucher aus dem In - und Ausland gefolgt. 

Aarenet conducted first Certification Training for APAC Carrier Customers

Aarenet announced today that it has completed the first Aarenet Certified Associate (ACA) training session for Carrier Customers in the APAC region.  This premier training session was conducted at the Training Centre in Ho Chi Minh City, Vietnam by Senior Trainer - Daniel Bochsler.

Aarenet was pleased to welcome the first five Aarenet Certified Associates who have successfully surpassed all mandatory requirements of the ACA programme – they are:

  1. Thomas Chong Hon Sung – ITG, Malaysia
  2. Zamzuri bin Azmi – ITG, Malaysia
  3. Robert Francisco Tagle II – Zone Telecom, Singapore
  4. Win Htet Aung- Com & Com, Myanmar
  5. Luong Gia Vu – Saigon Postel Corp, Vietnam

During the practical / lab segment of the training session, the Trainees made valuable suggestions to further enhance the system operational aspect of the Aarenet VoIP platform.  Aarenet received good reviews and feedbacks from our Customers and we look forward to host additional training sessions in each quarter of 2019.  The mentioned Certified Engineers will be able to register for further advanced certified training sessions such as the Aarenet Professional Associate and subsequently Aarenet Expert Associate training programme.

“Due to the overwhelming success and high demand for future certification training sessions, Aarenet will deliver additional classes for each remaining calendar month in 2019.  I am delightful to observe that the hard-work invested by many Aarenet Personnel was paid off and we will try our best to continuously improve the training syllabus and curriculum for our Customers”, said Marcel Brunschwiler – Aarenet Security Specialist and Training Coordinator.

Aarenet successfully deployed Carrier VoIP System for VNPT Net

Aarenet announced today that it has successfully deployed a Carrier Class VoIP system for VNPT Net – Incumbent Telephony and Media Service Provider with HQ based in Hanoi, Vietnam.  The Aarenet VoIP System was integrated with VNPT-Net IMS platform facilitating seamless and advanced deployment of Cloud PBX, ACD, SIP Trunking and a host of other services for the SMB and Enterprise sectors.  “It was a great team effort between our local Systems Integrator, Aarenet APAC Personnel and HQ Specialists to complete successfully the VNPT Net deployment.  We are looking forward to continuously support VNPT Net ensuring an efficacious and seamless service deployment to VNPT Net Customers in Vietnam.” said Chanh Pham – Aarenet Regional Sales Manager – APAC.

Furthermore, as part of the system delivery, a group of VNPT Net Specialists had attended the Advanced System Operations Training at Aarenet HQ in Switzerland where an in-depth and broad syllabus including system operational technique, service deployment workflow and advanced system maintenance strategy were introduced.  “We would like to take this opportunity to express our sincere appreciation to our VNPT Net Trainees who had travelled far to attend this training session.  With the experience they gained, I strongly believe that VNPT Net will have an excellent service deployment team and further support will be extended by our local APAC team which is based in HCMC, Vietnam.” said Daniel Bochsler – Aarenet Senior Technical Trainer.

Aarenet introduces new APAC Regional Pre-Sales Senior Manager

Aarenet announced today that Mr. Trung Nguyen has joined the APAC team as Regional Pre-Sales Senior Manager. Mr. Nguyen is based at Aarenet Regional Hub in Ho Chi Minh city and his primary responsibility is to work side-by-side with the Sales organisation and support all pre-sales activities in the APAC region utilising his rich carrier experience and technical know-how.

Mr. Nguyen’s has worked with reputable international Telecom Technology Vendors prior to joining Aarenet. His comprehensive 15-year employment experience spans technical to managerial roles. Aarenet was pleased to welcome Mr. Nguyen as a key member of the Aarenet APAC team and we look forward to a successful and long-term relationship with him.

“I am very pleased to have the opportunity in joining Aarenet and be part of the rapidly expanding APAC team.  Previously, I have led a team of Engineers to successfully work through the many phases of Carrier projects and I intend to utilise my experience to deliver success for Aarenet by working closely and diligently with potential Customers and various departments within Aarenet. The Carrier business landscape is ever changing and with the advancement in technology, I am so glad to be involved in such a dynamic and satisfyingly challenging environment.”, said Mr. Trung Nguyen.

Aarenet hosted Advanced System Operations Training for APAC Customers in Ho Chi Minh City

Aarenet announced today that it hosted the Advanced System Operations Training for Carrier Customers in the APAC region in January 2019 at its regional hub in Ho Chi Minh City. “This training is intended to further empower our Customers with advanced system operations knowledge and it was designed to complement the original training session which took place during system installation.” said Emanuel Eggenberg, VP – Operations.

The training was successfully completed and received positive feedbacks from our Customers. As a result, planning and implementation are underway to adapt this Advanced System Operations Training course into the syllabus of Aarenet’s Certification Training Program which will be made available to all Partners and Customers in the second quarter of 2019.

“The information which I have received during the Advanced System Operations Training will help me to implement an effective preventative maintenance programme for our Aarenet system. It was also beneficial for us to have the opportunity to address unique system operations query with the Instructor to further improve how we operate and maintain the Aarenet platform.” said Mr. Rinarko Haliansah – Director of Operations at PT ATM.

Aarenet introduces new APAC Regional Operations Manager

Aarenet announced today that Mr. Quan Phi has joined the APAC team as Regional Operations Manager. Mr. Phi is based at Aarenet Regional Hub in Ho Chi Minh City and his primary responsibility is to lead a team of talented Engineers and Project Personnel in extending our technical support and professional services to Aarenet’s existing Customer base. He is also to interface with our Headquarters and Sales organisation to fulfil the high-quality delivery and installation of new Carrier VoIP systems.

Mr. Phi’s broad and in-depth experience in Quality Control, Carrier VoIP sector and contemporary managerial skills matched Aarenet’s requirements and this synergy will further enhance the quality delivery of the APAC Operations team as expected by our discerned Customers. 

“I am satisfied to be part of the APAC team and I am looking forward to working diligently with my Colleagues in Vietnam and in Switzerland to improve our Technical Support capability, to improve efficiency in keeping up with the business growth rate in the region and to ensure the highest quality delivery and support for our Partners and Customers in the APAC region.”, said Mr. Quan Phi.

Aarenet is looking forward to support Mr. Quan Phi and his team to deliver exceptional professional and technical support services for the APAC Partners and Customers. 

Grandstream IP Phones are now certified with Aarenet VoIP Systems’ Auto Provisioning Server

Grandstream, connecting the world since 2002 with award-winning SIP unified communication solutions, and Aarenet, a technology vendor offering Carrier-Class VoIP platforms since 2004, announced today the formation of a strategic and synergistic partnership.  Within this partnership, Grandstream’s award-winning IP phones are now fully compatible with Aarenet’s robust VoIP services and certified for use with their auto-provisioning server.  As a result, Aarenet’s Customers in Asia and Europe can now quickly and easily deploy the new generation of Grandstream SIP phones using zero-touch provisioning to establish featured rich and efficient VoIP solutions.

“Zero-touch provisioning of SIP phones and efficient deployment are primary benefits for our Customers with a large installed base,” said Frank Remmers, Sales Director at Aarenet.  “This in a combination with a very good price-to-quality ratio makes the Grandstream product line very attractive. Their support of security features like SRTP voice encryption is increasingly important in an environment that is prone to external hacking and fraud. The combination of system protection and voice communication protection results in a strong and reliable VoIP solution.”

“We are excited to team up with Aarenet to offer powerful and easy-to-deploy VoIP systems to businesses throughout Asia and Europe,” said Rachel Saunders, APAC Sales Director at Grandstream. “Aarenet and Grandstream both strive to deliver featured rich unified communication networks which are easy and attainable to business of all sizes, and the combination of our products offers a solution that is easy to deploy and includes high-end features.”

Founded in Boston, MA, USA in 2002 as one of the first VoIP manufacturers in the world, Grandstream’s award-winning solutions are relied on in over 150 countries. The Grandstream devices now available to Aarenet customers include the GXP1600 series of Basic IP Phones and the GXP2100 series of High-End IP phones.

  • The  GXP1600 series provide an effective communications platform for access to easy and quick call management. They cover low-to-mid call capacity needs with basic VoIP features and are commonly preferred by users who do not require high-call volume control and premium features, including small businesses, classrooms and home offices.
  • The GXP2100 series are cost effective but powerful High-End IP phones that give unprecedented flexibility and call control to a desktop phone. These devices have been designed for users who are often on-the-phone and in need of access to advanced features, line support and usability options while still maintaining an intuitive user experience and high-end design.

The integration includes auto-provisioning of certified Grandstream IP phones through Aarenet’s redirect service and the ability to set user-programmable-terminal-keys through Aarenet’s GUI. Existing Aarenet deployments can be enhanced to support these new advanced and cost-effective IP phones, while new installations and systems will benefit immensely from the initial deployment.

Aarenet’s VoIP System facilitates advanced communications and attractive total-cost-of-ownership for Operators while offering an unrivaled solution for end-users. The company offers a variety of advanced functionalities, including fixed mobile integration, virtual PBX, and completes the overall offering with key UC features such as call control, collaboration, messaging and mobility.

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions.

About Grandstream
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features and flexibility. Visit www.grandstream.com for more information or connect with us on Facebook, LinkedIn and Twitter.

Contacts:

Grandstream
Phil Bowers
marketing @ grandstream.com

Aarenet
Frank Remmers
info @ aarenet.com

Aarenet announces New Certification Training

Aarenet announced the new Certification Training during APAC Partner Conference 2018 in Penang.

The new Certification Training provides three levels:

  • Aarenet Basic Certification Course
  • Aarenet Intermediate Certification Course
  • Aarenet Advanced Certification Course

Each of the courses are based on several training modules which are organized according to the corresponding main functions (duties) within the VoIP system. To ensure a best possible training experience, all training courses are split to a theoretical and practical part. The practical part is based on real-world lab exercises which allows the trainees to test their gained knowledge immediately.

Trainees can proof their knowledge during a Certification Exam which will be hold at the end of each training course to become an Aarenet Certified Associate, Professional or Expert.

More

Aarenet Partner Conference Event 2018 in Penang, Malaysia

Aarenet announced today that it hosted the 2018 APAC Partner Conference event at the Shangri-La Rasa Sayang in Penang, a UNESCO World Heritage city in Malaysia. The three-day event was a great success as Aarenet Management team and Keynote Speakers had the opportunity to deliver relevant regional strategy best practices such as VoIP and System Security, Aarenet Customers and Partners Community (APCC) concept, Enhanced Applications & Services, Operational News, Technology Trends and Development Roadmap. Our Customers and Partners also had opportunities to collaborate and networking through the break-out workshop sessions. “Being able to team up in smaller groups, our Partners and Customers were able to effectively deliberate the relevant discussion topics in a very friendly but effective and productive manner.”, said Mr. Luzi von Salis, Aarenet Board Member.  

“I attended a lot of Partner Conferences which were usually long drawn out and boring. I am pleased that the recent Aarenet Partner Conference was very well organised and the subjects covered by the Keynote Speakers were thought-provoking, succinct, interesting, and without hyperbole. I especially found Herr Andreas Danuser’s workshop to be really educational. The news of the soon to be available Phoenix platform was indeed welcomed as it will widen Aarenet's offerings and keep Aarenet relevant into the foreseeable future.”, said Dato Ravi Shanker, Chairman - Asiankom.  

During the course of this Conference, Aarenet presented Partner of Year awards 2017 and 2018 to our selected Partners.  It is not easy to achieve this award as our Partners had to meet a stringent set of criteria defined by Aarenet.  We are very pleased with our selection and we look forward to extend this award to qualified Partners in 2019 and future years.

“In order to receive the Partners of the Year awards, the Recipients had to deliver strong revenues to Aarenet, extended Aarenet’s services and solutions to new Vertical markets, provided high quality and support services to both Aarenet and our Customers. We were honoured to present the prestige Partner of the Year awards for 2017 and 2018 to our well-deserved Partners and would like to send our warmest congratulations to them. I also would like to take this opportunity to say thank you to Mr. Felix Jakob – Aarenet CEO for his relentless support and  guidance. It would not have been possible to achieve the excellent growth and success in the APAC region without leadership.”, said Bao Vo, Aarenet APAC Regional Director.

Due to the favourable input from our Partners and Customers for this year Event, Aarenet is looking forward to hosting our 2019 Partner Event in another country in the Southeast Asia region.

New Aarenet desktop client “an Web-Phone”

Aarenet has released a new desktop client for Windows and Mac desktops. The application, based on WebRTC, provides a browser-oriented application that connects to the Aarenet VoIP System. It provides a phone extension without the need to connect a physical device. Chat and group chat functionality, secure voice encryption as well as video call support complete a suite of business applications.

WebRTC is an open-source web-based application technology and allows users to send real-time media without the need for installing plugins. The speech information is encrypted using the secure real time communication protocol (SRTP) and provides a good protection and privacy.

In the “an Web-Phone” application, busy state status can be made visible for all stored contacts which are connected to the same system and supports real-time status updates. During an active call, the user status is automatically changed to “busy”. Instant message functionality to online internal contacts further increases the user experience. Calling to compatible SIP phone or to Aarenet’s smartphone client “an IP-Phone” in video mode completes the set of comfort features.

To enhance the reachability of the user, a standalone desktop application, “an Web-Phone App” has been developed. Using this application, a standard executable desktop application is visible in the taskbar of the client.

Frank Remmers, Sales Director at Aarenet says: “The use of WebRTC technology broadens the application scope and will improve the user experience even further compared to a legacy phone. The trend from traditional telephone sets to the use of soft phones is visible and with the “an Web-Phone” we provide in combination with the Smartphone App an IP-Phone a valuable option. Through the application, the user can view and administer account features like call forwarding, voice mail settings and call distributions. Finally, the SRTP protocol ensures a good protection of the communication against eavesdrop attempts.”

The new application can be activated on all systems with software version 6.11 or higher. Customisation can be offered to show the customer’s logo and background colour in the application.

New Aarenet VoIP System Release 6.11

The new Aarenet VoIP System Release 6.11 has been released End of October 2018 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations is offered without impacting the availability of active service.

To advance in the development of desktop-based communication clients, a browser independent version of the softphone application “an Web-Phone” was developed. Supporting windows and MAC operating systems, the application allows WebRTC based telephony services without the need to keep a browser window open. This broadens the application scope and will improve the user experience. Through the application, the user can now view and administer account features like call forwarding, voice mail settings and call distributions. Managing the account through a single application improves and eases the end-user application experience.

Furthermore, the new version now supports the latest Polycom SIP Phones. The Polycom VVX 600 phone is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected. Founded on the behavior common to smartphones and tablets, the intuitive gesture-based, multi-touch user interface of the VVX 600 phone makes navigation easy and requires minimal training. With its combined ergonomic design, Polycom HD Voice quality and a large, high resolution color, multi-touch screen, the VVX 600 Business Media phone is ideal.

Together with the VVX 600, also auto-provisioning features for the VVX 410 and VVX 201 are developed and integrated.

Next to planned software maintenance, specific customer features have been implemented. Details of all included features will be communicated upon request.

Aarenet strengthens APAC Support Infrastructure with New Regional Operations Manager and NOC

Aarenet announced today that it has further expanded its technical support operations in the Asia Pacific region to cope with its growing Customer Base. The company has appointed a new Regional Operations Manager – Mr. Benjamin Stuber and built a brand new Network Operations Centre in Ho Chi Minh City which houses the APAC Technical Support Team, Laboratory and Customer Training Centre.

Mr. Benjamin Stuber moved to Vietnam from Switzerland to head the APAC Operations team since June of this year.  Mr. Stuber’s comprehensive IT and Telecom experience has assisted Aarenet in delivery high quality operations, planning and support for post-sales activities within our current Carrier Customer base as well as newly acquired projects. 

Mr. Stuber said “I am gratified to be part of the APAC team. Being presence locally in Vietnam, I have the opportunity to be closer to our Carrier Customers and support them in any which way that I can. I am looking forward to working diligently with my colleagues here in Vietnam and in Switzerland to improve our Technical Support capability, to improve efficiency in keeping up with the business growth rate in the region and to ensure the highest quality delivery and support for our Partners and Customers.”

Aarenet’s Management team has been very satisfied with the progress delivered to-date by Mr. Benjamin Stuber. He has overhauled the Technical Support resources by acquiring new Engineers, employs new tools, introduces new measures to improve efficiency and warrant the highly complex Service Level Agreement expected by our Carrier Customers.

Aarenet is looking forward to support Mr. Stuber and his team to continue our success in the APAC region.

New Smartphone App Version

Aarenet releases a new version of the smartphone app “an IP-Phone” including rich messaging and busy lamp field for virtual PBX users.

Aarenet announced today that it released a new version of the smartphone app “an IP Phone” including new features. Rich messaging enables the user to send pictures or pdf files to internal virtual PBX subscribers using the smartphone application. The busy lamp indication shows for contacts stored as favorite the call state if the contact is calling or free. The features can be activated for existing customers too and will be made available upon request.

Next to the new features, general maintenance and performance improvement as well as support for new generation high-definition smartphone displays has been incorporated.

The new version 4.2 is available for all customers on the Apple app store and Google play store. After activation of the new features, the settings will be pushed to and activated automatically for existing virtual PBX users.

Aarenet participated at CommunicAsia 2018 in Singapore

Aarenet announced today that it had participated at CommunicAsia 2018, one of Asia’s largest technology tradeshows covering the entire spectrum of telecommunication, broadcast and enterprise services.  This event was held at Marina Bay Sands Convention Centre in Singapore from June 26th to 28th inclusively. 

This was Aarenet’s fourth participation at this annual event and we had met with our Customers and Partners where we shared our new solutions and market strategy.  Our Management team had as well taken the time to receive feedback for new feature requests and operational input from our relevant Carrier Customers and Partners.

One of the highlights of the event was our meeting with ITG (Aarenet’s regional Systems Partner) in conjunction with the honorable Mr. Chea Manit - Cambodia’s Under Secretary, Ministry of Posts and Telecommunications and Mr. San Vy - Director General of Telecom Cambodia.  Mr. Manit and Mr. San Vy had shared with Aarenet’s Management team Cambodia’s Telecommunications requirements and regulations as we discussed a joined strategy for establishing Aarenet’s business in Cambodia. 

Aarenet’s Management team was satisfied with the continuous success we have enjoyed at CommunicAsia and we are looking forward to participating at next year event.

The photo below showed a conversation between Mr. Chea Manit - Cambodia Under Secretary - Ministry of Posts and Telecommunications, Mr. Felix Jakob - Aarenet CEO and Mr. Bao Vo - Aarenet APAC Regional Director. 

Qcom sceglie la soluzione Aarenet Carrier Class VoIP platform

Aarenet AG e Qcom Spa hanno annunciato di aver completato con successo le operazioni richieste e programmate per migrare i servizi in produzione di Qcom sulla piattaforma Aarenet Carrier Class VoIP platform.

Dal 1997, Qcom eroga servizi telefonici e IT, a clienti business su tutto il territorio Italiano. Qcom e’ stata protagonista attiva della crescita dei servizi VoIP alle imprese in Italia, passando da provider regionale a operatore nazionale, con oggi molte migliaia di clienti attivi.

Andrea Ubiali, Responsabile R&D e servizi di produzione, ha dichiarato – “Abbiamo scelto la soluzione Aarenet Carrier Class VoIP platform, dopo una lunga valutazione, e un’integrazione sulla nostra rete eseguita con competenza e professionalità. La tecnologia adottata, insieme alla cooperazione ed al modello  di supporto instituito, permetterà a Qcom di fornire ai propri clienti più flessibilità nei servizi Cloud Voice, UCC e Mobile.

Michel Balabio, Regional Director Southern Europe, ha dichiarato – “Siamo molto soddisfatti del servizio che stiamo fornendo. Il lavoro svolto insieme a Qcom ci ha permesso di aquisire molta esperienza sull’operatività della nostra soluzione carrier grade sulla rete Italiana, grazie all’ampiezza e alla peculiarità dei servizi operati. Siamo riconoscenti a Qcom per la fiducia concessaci, consci di poter contribuire alla crescita con una soluzione affidabile e una cooperazione customizzata in base alle loro esigenze più specifiche.

New Aarenet VoIP System Release 6.10

The new Aarenet VoIP System Release 6.10 was released beginning of April 2018 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new version supports additional gateways and IP phones. The Cisco SPA112 and Patton SN411X analogue port gateways which are ideal for a continued use of existing analogue phones or traditional fax terminals in a VoIP environment and the Yealink CP960 conference unit are supported and can be auto-provisioned by the Aarenet VoIP system.

Additional voicemail features such as sending a notification to the user, even if the caller has not left a message in the system. Or, if a voice mail message is forwarded as a voice attachment by email, the original message can be deleted automatically on the system, thus freeing memory space for additional messages.

The Aarenet VoIP Switch can now automatically update the redirection server of a device manufacturer. This simplifies the provisioning process of a SIP device as the update the redirection server in now handled automatically by the system. In this version, redirect service of Yealink, Snom and Panasonic is already supported and in future versions additional brands may be added.

Next to planned software maintenance, specific customer features have been implemented of which additional features in the ACD connector, the integration of Vietnamese language prompts in the administration GUI and LDAP supported authentication are examples of these.

Details of all included features will be communicated upon request.

mobile4business ready for the future expansion with own Aarenet VoIP system

Aarenet hat im März die geplante Migration der bestehenden Kunden auf das neue Aarenet VoIP System der Firma mobile4business AG erfolgreich abgeschlossen. Mobile4business hat bereits mehrere Jahre Erfahrung mit dem Aarenet System, da sie bisher die Leistung als Reseller einer White-Label Lösung bezogen haben. Der rasante Kundenzuwachs, die zusätzliche Möglichkeiten für Wartung und Support sowie die Realisierung von spezifischen Kundenlösungen haben die Entscheidung, ein eigenes System zu beschaffen, vorangetrieben.

Roger Müller, Geschäftsführer mobile4business AG: «Das VoIP System von Aarenet ist vollständig in unsere automatisierten Prozesse und Abläufe eingebunden. Unsere Erfahrung mit diesem System hat uns ermöglicht, unsere Anforderungen an das neue System gezielt zu definieren. Unsere Geschäftskunden benötigen eine hoch-verfügbare und sichere Lösung, kombiniert mit verschiedenen Kundenfeatures. Mit dem neuen Aarenet System können wir diese Anforderungen einfach und selber realisieren. Dank der aktiven Systemüberwachung werden wir frühzeitig über eine allfällige Anomalie oder ein Problem informiert. Das Projektteam hat sehr gute Arbeit geleistet und die Migration der bestehenden Kunden hat sich - dank sehr guter Vorbereitung - als reibungslos erwiesen.»

Über mobile4business AG
Das Thuner Unternehmen ist im Jahr 2004 als unabhängiger Telekommunikationsanbieter gegründet worden und fokussiert auf die Beratung und Optimierung von Komplettlösungen mit Festnetz und Internet für KMU’s. Hochwertige, zuverlässige und jederzeit verfügbare Produkte stehen genauso im Vordergrund wie klare und transparente Preise. Dank der lokalen Präsenz sowie dem vorhandenen Partnernetz ist mobile4business der richtige Partner für anspruchsvolle Projekte. Auch nach Vertragsabschluss ist sie jederzeit für ihre Kunden da.

Über Aarenet AG
Aarenet entwickelt, realisiert, verkauft und betreibt zukunftsorientierte und zuverlässige VoIP-Systeme für Telecom-, Internet- und Mobil Service Provider, Kabelnetz-Betreiber, Energieversorger sowie Grossunternehmen. Systeme und Services werden im persönlichen Kontakt detailliert geplant, fristgerecht umgesetzt und in exzellenter Qualität sowie höchster Verfügbarkeit betrieben.

New Aarenet Representative in Germany

Aarenet is newly represented by a Regional Sales Director in Germany.

To meet the increasing demand for Aarenet solutions in Germany, Aarenet has established a local presence with a Sales Director in the region. With Mr. Claus Griebel, a proven Telecom specialist, Aarenet is now ideally represented with deep VoIP solution knowledge to meet regional customer requirements.

Mr. Claus Griebel said: “It is the right time to bring an international successful product with local own presence closer to the German market”.

Contact: Claus Griebel - Regional Sales Director Germany
Email: claus.griebel@aarenet.com

Aarenet at the Breko Exhibition in Frankfurt

Aarenet hat an der diesjährigen Breko Messe vom 13. bis 14. März 2018 in Frankfurt am Main teilgenommen. Die diesjährige Messe stand unter dem Motto «Wir bauen die Netze – und gestalten Deutschlands digitale Zukunft».

Der BREKO (Bundesverband Breitbandkommunikation) repräsentiert den Grossteil der deutschen Festnetzwettbewerber. Seine Mitglieder setzen klar auf die zukunftssichere Glasfaser und sind aktuell für mehr als 60% des wettbewerblichen Ausbaus der direkten Glasfaseranschlüsse (FTTB / FTTH) verantwortlich.

Über 1800 nationale und internationale Besucher fanden den Weg zu den rund 150 Ausstellern aus dem In- und Ausland. So konnten wir viele bestehende und potentielle neue Kunden an unserem Stand begrüssen. Die Demonstration der Unified Collaborations und Communications Lösung «an Meeting», welche browserbasierte Videokonferenzen mit bis zu 100 Teilnehmenden ermöglicht, stiess auf reges Interesse.

Das anschliessende Bild zeigt den Tagesgewinner der Verlosung am Stand: Matthias Bressler, Buchholz Digital (r.) und Frank Remmers Aarenet AG (l.).

New Release of Smartphone client “an IP-Phone”

Aarenet announced today that it has released the new version 4.0 of their smartphone app “an IP-Phone” including centralised contacts support. Based on cardDAV standard, central contact information is pushed to the user who can benefit from both the native contact on the smartphone and the centrally stored cloud PBX contacts. Also, implementation of H.264 video codec for Android smartphones will further improve the user experience and enhance the compatibility with different manufacturers of VoIP based video equipment.

Frank Remmers, Sales Director at Aarenet says: “Many of our users value the use of the centralised cloud PBX telephone book and requested if we can enhance the contacts with the native device contacts. Up to now, we have been able to access either the native contacts or the centralised contacts. Now, the centrally stored contacts are send to the device in a v-card similar setup, both contact lists are visible and can be accessed to initiate calls. Incoming calling line numbers are also checked against both lists and the associated name is shown in a case of a match. Through this feature, the smartphone client evolves more and more to a full desktop phone replacement and offers location independent connectivity to the cloud based enterprise pbx.”

Next to the new features, general maintenance and performance improvement as well as support for new generation high-definition smartphone displays has been incorporated.

The new version 4.0 will be made available for all customers on the Apple app store and Google Play store. After activation of the centralised telephone book support, the new features will be pushed to and activated automatically for existing users.

Aarenet Partner Conference Event 2017 in Hoi An, Vietnam

Aarenet announced today that it hosted the premier APAC Partner Conference event in Hoi An, a historic city in central Vietnam. The three day event was a great success as our Customers and Partners from Guam, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam have had opportunities to carry out networking activities with each other, shared their operational experiences and success stories. Aarenet also presented our planning, future direction, product roadmap and technology trends to our Customers and Partners.

Due to the success of this event, Aarenet is looking forward to hosting our 2018 Partner Event in another country in the Southeast Asia region.

“Personally, this event was a great experience for me as I have now a much better understanding of the APAC region and our related Customers. In particular, I did get a deep insight into the evolving needs of our Customers and how they are adapting with the constantly changing ICT world, which ultimately affect how they are conducting business in their local country. I have also understood in an impressive way, how important personal customer relations are in Asia.  Having such personal customer relations, Aarenet has a distinct competitive advantage, which will allow us to grow a sustainable business.” says Professor Dr. Andreas Danuser, Chairman of Aarenet.

Aarenet certifica l'Integrazione e l'Utilizzo del Telefono Yealink T5 Media Phone sulla Propria Piattaforma VoIP

Customers of Aarenet VoIP Systems can deploy the new generation SIP phones using zero-touch provisioning. Yealink and Aarenet combine strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet, a technology vendor of carrier-class VoIP Solutions, are pleased to announce that Yealink’s T5 Media Phone series generation are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. The integration includes auto provisioning through redirect service and the programming and setting of user programmable terminal keys supported through the Aarenet system GUI. Existing Aarenet systems can be enhanced to support the different phone types. New installations and systems will support the terminals initially.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems facilite advanced communication and attractive Total Cost of Ownership for End-users. Advanced functionalities like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility complete the overall feature offering.

Yealink's T5 Smart Media Phone series provides an all-in-one solution for business of all sizes. Designed for today's busy executives and professionals in various vertical markets, the series features an industry-unique design, high-definition audio and video quality, and a range of robust features.

The series flagship, Yealink SIP-T58V, is a simple-to-use smart media phone that provides an enriched HD audio and video calling experience for business professionals. This all-new smart media phone enables productivity-enhancing visual communication with the ease of a standard phone. Based on Android 5.1.1 operating system, the SIP-T58V features a seven-inch adjustable multi-point touch screen, a removable two-megapixel HD camera CAM50, integrated Wi-Fi and Bluetooth 4.0+ EDR, and it is coupled with a built-in web browser, calendar, recorder and more, which also support the installation of third-party applications for business customization.

The Yealink SIP-T5 Smart Media Phone series strikes an exquisite balance between simplicity and sophistication, offering an all-in-one communications solution for today's busy executives, managers and teleworkers.

Frank Remmers, Sales Director at Aarenet said: “With the integration of Yealink’s latest product series we provide an integrated solution to our customers. Zero-touch provisioning and quick customer deployment are crucial in tailoring an easy-to-work-with SIP phone deployment. The support of OPUS speech codec improves our business offering even further. “

“We can see a significant increase of Aarenet customers in the Southeast Asian market.” said Lucy Liu, Business Development Director at Yealink. “By working together, we can link the carrier-grade platform with advanced yet user friendly SIP phones.” she added. “Our latest SIP phone series spans the full requirements from customer friendly video phones to high quality business terminals and can be used in diverse scenarios. The broad features set together with the appealing design combine into a very attractive offering.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please visit: http://www.e.aarenet.com/.

About Yealink
Yealink (Stock Code: 300628) is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market. For more information, please visit: www.yealink.com. Linkedin | Facebook | Twitter

New VoIP System Release 6.9

The new Aarenet VoIP System Release 6.9 was released end of October 2017 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

Further to planned software maintenance, new features and feature updates, the latest series T5S of the Yealink SIP phones are now supported in the auto provisioning and programming interact. The Aarenet auto provisioning feature is an easy and effective solution to provision IP-phones and to administer user programmable keys and settings on the phones through the web GUI of the system. Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class virtual PBX deployment for Business Customers. The Aarenet System facilitates advanced communication and attractive Total Cost of Ownership for End-users. Advanced functionalities like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility complete the overall feature offering.

Yealink's T5 Smart Media Phone series provides an all-in-one solution for business of all sizes. Designed for today's busy executives and professionals in various vertical markets, the series features an industry-unique design, high-definition audio and video quality, and a range of robust features.

Specific customer requested feature implementation as well as a further integration of the Katia spamfilter enable a further market penetration of the Aarenet VoIP system.

The integration of Aarenet’s webRTC based UCC solution “an Meeting” has enhanced and now offers additional integration for web-based video conferencing with voice dial in possibilities.

Details of all included features will be communicated upon request.

Aarenet ha completato l’aggiornamento della propria piattaforma carrier class VoIP per FPT Telecom International – Vietnam

Aarenet announced today that it has completed a major Softswitch platform upgrade for FPT Telecom International (FTI), the largest VoIP Service Provider in Vietnam. The upgrade increased system hardware computing power and necessary software license to support more than 8,000 concurrent call capacity. Other system components such as Firewalls, Session Border Controllers and SS7 network were also augmented in a geographical redundant configuration to ensure extreme resilience. Aarenet’s local APAC team and Specialists from Switzerland were on-site to carry out the upgrade procedure and final system acceptance for FPT Telecom International.

“I am pleased to observe that the upgrade processes went smoothly as planned. It was quite an intensive project but with excellent team effort and planning from several departments within Aarenet AG, we were able to complete the project successfully and meet the projected timeline as committed to FPT Telecom International.” says Mr. Felix Jakob – Aarenet CEO.

“With the newly upgraded platform, FPT Telecom International can further expand their Business and Enterprise service portfolio by providing additional features such as WebRTC Click-to-Call, Video Conference and Cloud Call Centre functionality. I am looking forward to replicate the success at FPT Telecom International to other Service Providers in Southeast Asia.” says Mr. Chanh Pham, Regional Sales Manager – Aarenet.

Il callfilter die Aarenet protegge gli utenti del sistema da chiamate in ingresso indesiderate

Aarenet AG now offers on their Carrier grade VoIP platform a call filter to reduce unwanted incoming calls from call centers and advertising companies. All incoming calls are analysed by the solution and compared with an adaptive blacklist. In case of a number match, the call will be directed to a predefined voice message.

The blacklist is continuously updated based on the actual calls and different criteria. This list is enhanced with known numbers from national and international blacklists and synchronised with the Aarenet VoIP system. Actual tests with productive systems show a reduction of up to 30 percent of all incoming calls. The filter can be activated or deactivated per number.

The solution can be activated from Software Version 6.8 and above and can be implemented on existing systems.

Aarenet AG certifica l’integrazione e l’utilizzo del telefono Yealink T23G SIP sulla propria piattaforma VoIP.

Customers of Aarenet VoIP Systems can deploy the new phones using zero-touch provisioning. Yealink and Aarenet bring strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet, a technology vendor of carrier-class VoIP Solutions, are pleased to announce that Yealink’s T23G SIP phone as well as the T4S SIP phone generation- one of the first IP phone generations supporting Opus codec - are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. The integration includes auto provisioning through redirect service and the programming and setting of user programmable terminal keys supported through the Aarenet system GUI. Existing Aarenet systems can be enhanced to support the different phone types. New installations and systems will support the terminals initially.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems ensure seamless interoperability which facilitates advanced communication and attractive Total Cost of Ownership for End-users. The Aarenet VoIP Systems support all the typical legacy switching features and offers advanced functionalities unavailable on legacy systems like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility.

The Yealink SIP-T23G SIP phone features an intuitive user interface and enhanced functionality which make it easy for people to interact and maximize productivity. Yealink HD technology enables rich, clear, life-like voice communications, outsourced management options, flexible deployment and third-party communications applications. As a cost-effective solution, it helps users to streamline business processes, and delivers a powerful, secure and consistent communication experience for small and large offices environment.

The T4S series includes the entry-level T41S and T42S phones, the gigabit color phone T46S and the gigabit touch screen phone T48S. The series maintains the elegant appearance of the Yealink T4 series. Furthermore, it ensures users a lifelike communication experience thanks to Yealink Optima HD voice technologies and the addition of Opus, a totally open, highly versatile audio codec, to its comprehensive list of supported audio codecs. The T4S provides enhanced performance and extended hardware functionalities for business customers. 

The upgraded T4S series incorporates the latest advanced components for excellent stability and performance. The phone series delivers a remarkable phone experience with an optimized smartphone-like interface. Integrated cutting-edge features like Wi-Fi and Bluetooth connectivity and rich one-touch soft keys bring additional convenience and increased productivity for customers. The T4S series protects business users’ investment thanks to its effortless deployment and extensive feature set.

Frank Remmers, Sales Director at Aarenet said: “Interoperability and zero-touch provisioning are crucial in tailoring an easy-to-work-with solution for SIP phone deployment. Several of our customers indicated that they can migrate many existing- and new customers to our VoIP platform when we can provide support for the Yealink generation. Also, the integration of the OPUS speech codec supports to improve our business offering. In our confirmed roadmap we will integrate Yealink newest product line including video call support and further advanced features.“

“We can see a significant increase of Aarenet customers in the Southeast Asian market.” said Lucy Liu, Business Development Director at Yealink. “By working together, we can link the carrier-grade platform with advanced yet user friendly SIP phones.” she added. “In a migration roadmap, by re-using the existing SIP phones, investments made in the past can be protected and the existing look and feel remains as is. These advantages can be crucial in the customer’s decision process.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet HQ is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please click here.

About Yealink
Yealink (Stock Code: 300628)is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world’s second-largest SIP phone provider and is number one in the China market.For more information, please visit: www.yealink.com.Linkedin | Facebook | Twitter

Nuova VoIP System release 6.8

The new Aarenet VoIP System Release 6.8 was released end of June 2017 for production. Effective immediately, systems deployed at new customers will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

Further to planned software maintenance, new features and feature updates, the OPUS bandwidth optimised codec support is implemented. This voice codec enables improved speech quality in those cases where available bandwidth is limited.

Integration of new features for the call spam blocker solution Katia ensures blocking of incoming calls arriving from identified call centers and registered unwanted callers. The list of numbers is continuously updated based on calls received on the system. The service can be activated or deactivated on a per account base. The spam blocker can now also be activated for smaller carriers using Aarenet’s white label solution for Katia.

The callthrough feature offers enhanced connectivity for the “an IP-Phone” smartphone client if network availability and data connectivity is missing. All calls can be routed through the mobile native client to a predefined number in the system and from there routed to the desired number. Combined with call forwarding of incoming calls to a mobile number yields an powerful FMC (Fixed Mobile Convergence) alternative.

Several new IP Phones such as the Gigaset IP-phones series Maxwell Basic, 3 and 10, the DECT phones N510 and multi-cell N720, the new Snom 715, 725 and 765 and the Yealink T23G, T27G, T29G, T41S, T42S, T46S, T48S are now integrated into the auto provisioning. The Aarenet auto provisioning feature is an easy and effective solution to provision the IP-phones and to administer user programmable keys and settings on the phones through the web GUI of the system.

Additional security features further reduce the risk of fraudulent system attacks.

Aarenet’s webRTC based UCC solution “an Meeting” was enhanced with a connectivity interface into the system which now enables external dial in from any phone into the conference bridge together with a combined programming and provisioning interface.

Details of all included features will be communicated upon request.

Aarenet partecipa a CommunicAsia 2017 - Singapore

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that it has exhibited at CommunicAsia 2017 in Singapore. The event was hosted by Aarenet Management team from Switzerland and personnel from our Asia Pacific Organisation. It was a successful 3-day event as we had the opportunity to meet with our regional Partners and Customers to present new solutions and enhancement to our Carrier VoIP solution eco-system. Several strong leads were presented to Aarenet from new Prospects throughout the APAC region.  

“At the 2017 CommunicAsia event, we showcased new Carrier Class Cloud ACD functionality and Gryphon’s Secure Mobile solutions. The integration of Call Centre functionality into Aarenet’s Virtual PBX environment will assist our Carrier Customers to fulfill the progressive requirements of their Enterprise and SMB End-Users.  We are content with the accomplishment of this year’s event and Aarenet is looking forward to participate at CommunicAsia 2018.” said Mr. Bao Vo – Aarenet APAC Regional Director.

“It was important and beneficial for us to meet with individual APAC Carrier Customers to discuss Operational strategy and plan for activities such system expansion and application of new software releases. Besides the major release of Cloud ACD, Aarenet will be releasing a host of new enhancements for our Carrier VoIP systems and Smartphone Clients in software release 6.8 which will be available for general application in early Q3.” said Mr. Emanuel Eggenberg – VP of Operations.

Aarenet ha annunciato oggi il rilascio di una nuova versione di "an IP-Phone", applicazione per smartphone Android, destinata a tutti propri clienti nel mondo

Aarenet announced that a new version of their Android Smartphone application “an IP-Phone” was released today to their global installed base. This new release incorporates a refreshed GUI delivering a contemporary appearance and additional features.

The Aarenet Smartphone application “an IP-Phone” enables users of our Carrier Class VoIP platform to make and receive calls for free or at local rates anywhere in the world provided a data connection is available.

Mr. Frank Remmers, Aarenet Sales Director says: “Our Smartphone application is a featured rich tool which was designed to fulfil the unified and convergence communication needs for our discerned Customers. We have been observing a paradigm shift from fixed legacy telephony to mobile and wireless communication globally, but calling rates for mobile telephony are often at a higher cost than the fixed line rates.  Our solution transforms the fixed line into a personal mobile extension on the Smartphone.  Additionally, features such as video calling and messaging can be activated for a seamless and featured rich communication experience.  Push messaging technology is incorporated into our Smartphone application to optimise battery usage; calls can be received without the need for our application running in the foreground or background. Also the fact that we can personalise the application for our customers in a very easy and cost effective offering is highly appreciated. The simple QR code provisioning allows for a secure, user friendly yet simple method of line activation without entering all technical details manually.”

“an IP-Phone” new version V3.0 is available on Apple app store and Android play store for download.

TalkTalk e Aarenet introducono un'applicazione voce per ridurre i costi di roaming

Talktalk AG implemented the Aarenet VoIP app for IOS and Android smartphones to offer an alternative to make voice calls whilst roaming to their customers. With the application, travellers can reduce their roaming charges (roam like home) in any location with Wi-Fi network coverage.

Karl Steinke, CEO TalkTalk AG: "We wanted to offer a solution for our customers with a mobile postpaid contract. We know that roaming costs during holidays or during business travels are still a major part of the invoiced charges and limit also the customer to use their mobile phone subscription abroad. Our target was to offer an additional benefit for our customers. The integration of the Aarenet solution into our customer account login makes it extremely easy for the customer to use. When our customers leave for their summer vacation or are travelling for business, calls they make are charged on the same tariff as for calls made in Switzerland".

Frank Remmers, Sales Director Aarenet: "We were able to implement this solution thanks to the flexibility of our carrier grade platform. Next to the significant savings for outgoing calls compared to mobile roaming charges, a strong point we can offer is the easy provision through QR code scanning and the automatic linking with the user account. Roaming charges in Europe may further reduce or may even be included into a flat fee rate, but travellers to countries outside of the EU may still incur significant roaming charges. The Aarenet solution for TalkTalk works anywhere in the world if Wi-Fi data is available".

Aarenet e Gryphon annunciano la partnership per fornire soluzioni di Comunicazione Mobile Sicure in Asia Pacific

Aarenet, Technology Vendor of NGN Carrier Class VoIP solutions, with HQ in Berne (Switzerland), and Gryphon Secure Inc, Provider of high secure Mobile and Office Communication Systems, with Offices in Toronto (Canada), Helsinki (Finland) and Zuerich (Switzerland), have agreed during the course of February 2017, to converge go-to-market strategies, technical knowledge, and support infrastructure to introduce the Gryphon Secure Mobile and Office Solution to the Asian market. The solution is ideal for the discerned customers who demand the highest security and privacy for their daily mobile and office communications need.

Mika Kataikko (Vice President, Customer Operations of Gryphon Secure Oy) and Bao Vo (APAC Regional Director of Aarenet), are convinced that the advanced functionality and robust quality of the Gryphon high secure solutions, when merged with Aarenet’s competence experience in planning and deploying telecommunication systems in the APAC region, can result in a win-win situation for both Companies and our Customers within the dynamic and fast growing Asia Pacific region.

The Gryphon High Secure Solution is capable to satisfy the highest requirements of secure communication for target Customers such as Government, Military, Law Enforcement Organisation as well as large Enterprises.

To find out more about Gryphon Secure Inc click here.

La soluzione Aarenet VoIP System si presenta al mercato Italiaono

Aarenet, Technology Vendor of NGN Carrier Class VoIP solutions, with HQ in Berne (Switzerland), and Connecting Project Srl, Network Integrator and Telecom Solutions Provider, with recognized competence and knowledge of the Italian TLC market, with HQ in Perugia (Italy), have agreed during the course of January 2017, to converge strategies, technical knowledge and support, to introduce the Aarenet VoIP System on the Italian market. The solution is ideal for all type of Carriers, Internet Telephony Service Providers and Large Enterprises, investing on the continued growth of VoIP business class services.

Luca Cecchi (CEO of Connecting Project) and Michel Balabio (Southern Europe Sales Director of Aarenet), are convinced that the flexibility and high reliability of Aarenet’s voice systems, merged with Connecting Projects’ competence in planning, deploying and certifying telecommunication networks, can result as winning factors in this moment of fast expansion of the TLC Italian market.

Aarenet’s VoIP System is capable to satisfy all needs and fine tuning requested by carriers of all size, as the result of a tailored approach focused on maximizing growth of customer’s network performances, while containing its infrastructure’s costs, and adopted business model.

To find out more about Connecting Project click here.

Aarenet certifica con successo l’installazione della propria piattaforma VoIP Carrier Class customizzata, presso il cliente VNG Corporation in Vietnam.

Aarenet announced today that they have completed the deployment of an extensively customised Carrier Class VoIP platform facilitating advanced cloud voice services for VNG Corporation based in Ho Chi Minh City – Vietnam.

VNG Corporation (VNG) is an international Technology Company with Headquarters based in Ho Chi Minh City – Vietnam. Founded in 2004, VNG specialises in digital content, online entertainment, social networking, and e-commerce. The company has over 40 million online Customers and growing at a rapid rate.

The Aarenet solution is securely and innovatively integrated with VNG’s internal platforms facilitating multitude of advanced cloud services for the company’s extensive customer base in southeast Asia.

Mr. Felix Jakob – Aarenet CEO said: “The completion of the VNG Corporation project is a major milestone for Aarenet and our Asia Pacific team. This success required extensive cooperation between VNG and various teams within our company who had diligently and synergistically worked together to ensure we achieved our objectives swiftly and effectively”.

Aarenet rilascia sul mercato il dialer WebRTC "an Webphone"

Aarenet announced today that the WebRTC dialer “an WebPhone” is available for activation on all installed systems with Software Version 6.4 or higher.

In addition to the existing suite of telephony features, the WebRTC dialer offers the possibility to make browser assisted VoIP calls from any public internet connection. Complementary to the smartphone client “an IP-Phone”, the WebRTC dialer “an WebPhone” offers another location independent means to make and receive phone calls at fixed call rates.

Frank Remmers, Sales Director at Aarenet says: “WebRTC adds a sense of location and infrastructure independence to the telephony solution. Using any supported browser from a personal computer or even from an Android phone will allow to connect to the system and initiate calls using the known personal number. With our solution it is very easy to make a call and it voids the necessity to buy or register another application. Adding functionalities into one platform and a simple yet friendly user interface will improve the customer experience and reduce the barriers to use Unified Communication features. The solution is 100% webbrowser based and does not require any program installation. Therefore it is also ideal to be used whilst travelling, for home office workers or for anybody working on remote locations”.

“an WebPhone” supports telephony and video calling. Furthermore, webconferencing can be started at the click of a URL link without the need to communicate usernames and passwords to the participants. Chat / Instant Messaging and an integration of the personal Voice Mail account complete the feature set. For advanced developments, Aarenet offers an Application Programming Interface (API) to enable an integration into webpages and client applications. 

New VoIP System Release 6.4

The new Aarenet VoIP System Release 6.4 was released mid of October 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new release supports extended WebRTC services including Aarenet’s webRTC “an WebPhone” dialler for voice and video calls which is now an integral part of the Aarenet Unified Communications and Collaboration (UCC) suite.

Aarenet’s carrier grade Voice System now also offers an API (Application Programming Interface) for external ACD Call Distribution control. This API connects external CRM solutions with the integrated Interactive Voice Response (IVR) and Call Distribution and allows external control of these. The CRM solution can set and initiate time and date related call routing and IVR options.

Programmable fraud detection rules added to the Aarenet Security Suite provide an additional tool to help to detect fraudulent use of the system. 

Next to system performance improvement and general maintenance, the version includes the implementation of several bespoke solutions enhancing the overall feature set. Details of included features will be communicated upon request.

Aarenet Deployed Carrier Class VoIP Platform for Ooredoo Maldives

Aarenet is pleased to announce that they were selected by Ooredoo Maldives to supply their Carrier Class VoIP platform facilitating advanced Cloud Voice service deployment for the Hospitality, SMB and Consumer sectors in the Maldives.

Ooredoo Maldives formerly known as Wataniya Telecom Maldives is a member of Ooredoo Group. Ooredoo Maldives launched its service in the Maldives on 1 August 2005. The company provides a wide range of leading-edge wireless voice and data services, delivered with high quality, designed to cater to the demands of today’s discerning customer. 

Mr. Tabraz Ahmed Shariff – Ooredoo Maldives’ Head of Information Technology said “Aarenet diligently delivered a customised Carrier Class VoIP solution that meets tough demands of our End-Users. We look forward to deliver enhanced Cloud Voice, UC and Mobility services to all Customer sectors within the Maldives.

Mr. Bao Vo, Regional Director – APAC said “The Ooredoo Maldives project signified an important milestone for Aarenet’s expansion into the Asia Pacific region. We were very impressed to observe that Ooredoo Maldives has creatively productized a comprehensive portfolio of Cloud PBX and UC services targeting a wide variety of Customer bases. We will continue to provide the best possible support for Ooredoo Maldives in their quest to increase service revenue and reduce optional costs”.

Aarenet Releases New Smartphone App Version with IOS 10 Callkit Integration

Aarenet announced today that it has released the new version of their smartphone app “an IP-Phone” including IOS 10 CallKit integration. CallKit integrates Aarenet VoIP application into the smartphone’s native dialler. As of now, it is no longer necessary to enter the device’s pin code to de-block the iPhone upon an incoming call and users can enjoy an improved integrated call experience.

CallKit integrates different telephony features and third party telephony features in the native IOS app. Using the framework, incoming calls are displayed fully on the screen, even if the phone is locked. CallKit enables to select the Aarenet VoIP app when making calls from the native iPhone dialler as well as dialling from the contacts, favorites and history list. The native phone dialler and Aarenet’s VoIP application can now interchange seamlessly. This includes all aspects of telephony, including merging incoming and missed call lists.

Frank Remmers, Sales Director at Aarenet says: “The fact that Apple now enables applications providers to integrate their apps into the device’s user experience, is a big change and a huge benefit for all VoIP providers and end-users. Aarenet’s smartphone application now fully integrated into the native dialler and it is easier for the user to use and access the application. This is a further step to enable and use a fixed line connection on your smartphone. Not only will this help to increase the reachability of the user, but it can also contribute to reduce mobile call charges. Mobile call charges and roaming charges are still high on the market if compared to fixed line call rates. Although many mobile providers offer flat fee packages, these do come at a certain price and if calculated down to the used minutes, most users overpay for their usage. Our smartphone application merely needs a data connection through WiFi or mobile data and offers all comfort features which are expected by the users and allows full mobility at fixed line rates. Furthermore, do our customers appreciate the secure and uncomplicated setup and registration process.”

The new features are available as of V2.5 of the “an IP-Phone” app available on Apple app store.

Netplus is Ready for the Future

Preparing the existing Aarenet voice system from netplus.ch SA for the future, Aarenet has equipped the carrier voice system with new more powerful hardware and latest system features. By using new state of the art components, it was possible to replace the existing system with less space and power consuming hardware and at the same time increasing the capacity of the system substantially. All existing customers were migrated seamless to the new platform. 

Netplus.ch SA is the third-largest CATV provider in Switzerland and the leading independent telecom company in the French speaking part of the country. Netplus.ch provides Internet access, telephony and television services to 160’000 customers through its own infrastructure based on the latest state-of-the-art network technologies (e.g. FTTH).

Patrick Bonvin, Project Manager at netplus.ch: “The meticulous preparation and the detailed knowledge of our system and setup formed the base upon which the project team was able to prepare and install the new system and to migrate the existing customers without any service interruption. Our Aarenet system is now ready to manage the existing customer base and can support the planned customer base growth in the next years."

Christian Häberli, Head Operations Switzerland Aarenet: “It was a pleasure to work with the local team of netplus.ch SA. Their technical staff is extremely competent and during the project we have been able to work as one team to reach the set milestones. The detailed preparation timely follow-up ensured that the critical path was known at any time and all potential issues have been mitigated beforehand. The good preparation was also reflected by the flawless migration of the active customer base.

Aarenet Deployed Carrier Class VoIP Platform for VNPT Vinaphone in Vietnam

Vinaphone is a Mobile Network Operator in Vietnam - a member of VNPT (Vietnam Post and Telecommunications) Group. Vinaphone was the first Operator to provide coverage to 100% of Vietnam’s population and the first to launch 3G mobile broadband services in Vietnam.

Utilising the Aarenet platform, Vinaphone will be deploying Mobile Office, Cloud PBX and Mobile SIP Trunking solutions for their Business Customers. Aarenet’s advanced Smartphone Client asserted with a host of UCC features, integrates seamlessly with any Android and iOS smartphone device via auto-provisioning process, was included as part of a total solution for Vinaphone. 

Mr. Felix Jakob - Aarenet CEO said “The successful deployment for the VNPT Vinaphone project is a major achievement for Aarenet and our Asia Pacific team. I am pleased with the diligence and hard work delivered by our teams in order to achieve this level of success. We are continuing to work with VNPT Vinaphone to develop additional system features and to provide the highest level of support SLA ensuring their deployment is a total success”.

New Aarenet Office in Vietnam

Aarenet recently opened new office in District 1 in Ho Chi Minh City, Vietnam.

"We are very pleased with our new modern infrastructure which will host our APAC Sales and Technical Support teams. This is necessary to support our growing customer base and provides our team with a comfortable and green working environment." says Mr. Chanh Pham, APAC Regional Sales Manager and Chief Representative in Vietnam.

"This new office is another important step to strengthen our presence in South East Asia and brings us closer to our customers in the region." says Mr. Felix Jakob, CEO of Aarenet.

The Last Piece Seminar in Kuala Lumpur - Sponsored by Aarenet

Aarenet participated at the Last Piece Seminar hosted by Invite Communications, an Aarenet Service Provider Customer with Headquarters based in Kuala Lumpur, Malaysia. Mr. Felix Jakob - Aarenet CEO and Mr. Bao Vo - Aarenet APAC Regional Director were among the keynote speakers at this event.

This seminar attracted strong participation from the Service Provider and Systems Integrator sectors throughout Malaysia. The Last Piece Seminar’s main theme was the seamless service delivery of Internet of Things solutions to both Business and Consumer sectors via SIP based technology powered by Aarenet and Invite Communications.

Invite Communications also provided information to participants on how to become Service Providers using White Label and Multi-Tenant offerings using Aarenet Carrier Class VoIP platform. Invite Communications showcased their feature-rich Billing System which is fully custom designed and integrated with Aarenet VoIP platforms. 

Aarenet was proud to be sponsor for this event and we look forward to further cooperation with Invite Communications to empower a new generation of SIP base Telephony Service Providers in Malaysia.

Aarenet Selected to Deliver Carrier Class Voice Solution in the Region of Wil - Switzerland

Die Technische Betriebe in Wil (SG) beliefern ihre Kunden zuverlässig mit Elektrizität, Erdgas, Wasser und Kommunikationsdienstleistungen. Um auch bei den Telefoniedienstleistungen die hohen Qualitätsanforderungen sicherzustellen und neuste Funktionalitäten anbieten zu können, haben sich die TB Wil für ein neues Aarenet Telefoniesystem entschieden. Das System wurde im ersten Quartal 2016 installiert und nach umfangreichen Tests wurden die bestehenden Kunden erfolgreich auf das neue System migriert.

Stefan Huber, Leiter Kommunikationsnetz der TB Wil: „Die Migration von unserem bestehenden Kundenstamm von rund 8‘000 Anschlüssen ist durch die sehr gute Projektvorbereitung und unsere intensive Zusammenarbeit ohne Zwischenfall erfolgt. Für den Betrieb und den technischen Unterhalt setzen wir auf das Betriebsmodell von Aarenet, damit die geforderte Systemverfügbarkeit garantiert werden kann. Wir haben uns entschieden, den Telefoniedienst selber anzubieten und als Netzbetreiber aufzutreten, was für uns Neuland bedeutete. Dank der professionellen Unterstützung und dem Informationsaustausch mit Aarenet und weiteren Partnern haben wir dies ohne nennenswerte Probleme und rechtzeitig realisiert.“

Die Kunden der TB Wil können ihren Festnetzanschluss mit einer IOS oder Android App auf ihren Smartphones auch mobil nutzen. Dies erhöht die telefonische Erreichbarkeit und kann bei Verfügbarkeit einer WLAN Verbindung die Gesprächsgebühren signifikant reduzieren.

Frank Remmers, Vertriebsleiter Aarenet: „Dieses Projekt ist ein Musterbeispiel dafür, dass sich der Aufbau und Einsatz eines eigenen Systems rasch lohnt. Aber nicht nur wirtschaftlich macht es Sinn. Die zusätzlichen Dienste, die ein eigenes System bietet sowie die individuelle Gestaltung und Bereitstellung der Funktionalität sind wesentliche Vorteile verglichen mit dem Einsatz und Wiederverkauf kommerziell verfügbarer Lösungen. Aarenet bietet flexibel skalierbare Systeme an, die den Anschluss von einigen Tausend bis mehreren hunderttausend Kunden sicherstellt. Die Integration in bestehende Kundenverwaltungs- und Verrechnungssysteme ist dank offenen Schnittstellen kostenoptimiert realisierbar und wie das Beispiel von TB Will zeigt auch problemlos umsetzbar.

New VoIP System Release 6.3

The new Aarenet VoIP System Release 6.3 was released end of June 2016 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release supports WebRTC services and includes additional features for the virtual PBX integration and extensions on the Aarenet security suite. Other system related functionality include the Fixed Mobile Convergence feature integration where the system can recognize mobile phones based on the asserted Call ID. The integration of a WebRTC media server supports the handling of browser initiated voice and video calls and is a further feature in the Aarenet Unified Communications and Collaboration (UCC) Suite.

In a combined residential and corporate system setup, the system administrator can now select for each single vPBX instance a dedicated trunk prefix. Omitting the trunk prefix is beneficial to integrate stand-alone SIP clients not fully integrated in the system and enables dialing of stored contacts from the native contacts without the need to define re-writing rules. Virtual PBX users can now also send SMS messages to internal subscribers. This service needs an active linked SMS gateway.

Next to further performance improvement and general maintenance, the new version includes the new CPE Center which supports interactive CPE configuration for mass CPE deployment environments.

Aarenet Exhibited at CommunicAsia 2016 - Singapore

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that it has exhibited at CommunicAsia 2016 in Singapore. Aarenet’s Senior Management Team from Switzerland, Mr. Luzi von Salis - BoD Member and Mr. Felix Jakob - CEO, were present to meet with existing Carrier Customers, Regional System Partners and Prospects throughout the event.

“At this year’s CommunicAsia event, we showcased our Carrier Class Cloud Unified Communications and Collaboration solution. Based on WebRTC technology, our UCC solution re-defines the Desktop Video Conferencing and meeting concept. Aarenet’s Cloud UCC solution is intuitive, secure, feature rich and scales effectively for large Carrier deployment.” said Mr. Felix Jakob - Aarenet CEO.

“Our second CommunicAsia participation was as successful with an always crowded booth as our first participation last year.  It presented us with great opportunity to meet with all of our Customers, Partners and Prospects. We have taken the time to demonstrate our Cloud UCC solution to selected Audiences at our booth and received favorable response from them. The Aarenet APAC team is looking forward to working diligently to address all exciting opportunities presented to us from the event.” said Mr. Bao Vo - APAC Regional Director.

Aarenet UCC Solution on CommunicAsia 2016

Aarenet presents the new Unified communications and Collaboration solution on the CommunicAsia Fair in Singapore. Aarenet UCC “an Meeting” offers a WebRTC browser based meeting environment with end-to-end encrypted audio and video conferencing, business-class slideshow presentation, document sharing, text chat, and tools to take business meetings to the next level.

The application can be customised for a personal look and feel and runs on all major operating systems directly in the web browser. The solution will be shown on the Aarenet Stand, Level B2, Stand BF1-02.

Aarenet Selected to Deliver Carrier Class Cloud PBX Solution for Planet Communications Asia

Aarenet announced today that it has been selected to deliver its advanced Carrier Class Cloud PBX solution to Planet Communications Asia (PCA). PCA is a premier Systems Integrator and Distributor of Telecommunication technologies in Asia with headquarters in Bangkok – Thailand. Aarenet’s Cloud PBX solution will be bundled with PCA’s PlanetFiber and GigaNET ultra-broadband services for both the Consumer and Business sectors. 

Mr. Prapat Rathlertkarn, President and CEO of PCA says “Recognising the strategic importance of Cloud services and ultra-high-speed broadband connections, PCA is going to market to fulfill the Telecommunication needs for our discern Customers. Our advanced and state of the art Cloud PBX and wired speed broadband services will revolutionise and transform how our Customers communicate”.

“Aarenet is very pleased to be selected by Planet Communications Asia - this is our first Carrier deployment in Thailand which further strengthens Aarenet’s position as a Swiss Telecommunications Technology Vendor in the Asia Pacific region. We will work diligently to support PCA to ensure their deployment will be successful and continue to enhance our Carrier Class VoIP solutions to deliver new and leading edge Cloud voice services for PCA” says Mr. Bao Q. Vo, APAC Regional Director for Aarenet.

New Aarenet Representative in Southern Europe

Aarenet is newly represented by a Regional Sales Director in Southern Europe.

To meet the increasing demand for Aarenet solutions Southern Europe, Aarenet has established a local presence with a Sales Director in the region. With Mr. Michel Balabio, a proven Telecom specialist, Aarenet is now ideally represented with deep VoIP solution knowledge to meet regional customer requirements.

Mr. Michel Balabio said: "The rapidly growing demand for cloud-based services - in particular Virtual PBX services - is an opportunity and also a challenge for us. The Aarenet Carrier Grade solutions with their excellent quality and great scalability fit perfectly the needs of Telecom Service Providers in Southern Europe."

Contact: Michel Balabio - Regional Sales Director Southern Europe, Email: michel.balabio @ aarenet.com

CeBIT 2016 - Rocket Competition

During the CeBIT fair in Hanover, visitors have had the opportunity to participate in a small competition. Mr. Boris Tölzel has won the competition and the first prize, a smartphone, was handed over by Mr. Frank Remmers. The exact number of phone set which were in the display case was 88 and Mr. Tölzel entered 87 as lucky number.

The Aarenet smartphone application “an IP-Phone” mobilizes the fixed line connection and enables the user to make and receive location independent calls whenever a data connection is available. Users can reduce their phone bill, avoid roaming charges and increase their reachability for incoming calls. The application is available for IOS and Android smartphones and can be customized for the carrier.

Successful CeBIT 2016

The business to business exhibition CeBIT 2016 in Hanover has generated a lot of new promising business contacts for Aarenet. The exhibition concept towards an event for IP professionals seems to be a success. 

We would like to thank all existing and new customers who have visited us at CeBIT 2016 at our booth in Hall 13.

New Security Suite Integrated in Aarenet VoIP System

Security in Carrier Grade VoIP systems is an important factor in a professional VoIP environment. Unexpected and unwanted system infringements can cause financial damage, and may also cause irreparable reputational damage. Aarenet developed the Triple-A System Security Suite to protect the system and limit the potential damage to the system and to the Service Provider.

Aarenet Triple-A Security System Suite is a set of active and passive system tools and application related security features which are designed to prevent illegal access attempts to all system components and to minimise any associated damage if the system is compromised.

The Aarenet Security Suite is categorised in three feature groups. The Secure Limiter function was designed to block fraudulent access attempts to the SIP Clients’ accounts. The Security Protect function analyses the egress and ingress IP traffic for anomaly and the Security Connect function will limit unallowed access attempts into the system. The Aarenet Triple-A Security System Suite forms a strong secured base of a contemporary Carrier Grade VoIP system security.

“Security in VoIP solutions, especially for large system deployments, is a major concern for any carrier and its implementation is key for any technical and commercial deployment. In the nowadays connected world, system infringements are communicated quickly and can cause major damage, not only financial but also reputational. We developed a powerful set of features to protect the core VoIP system. This will not only reduce the damage, but will also reduce or prevent the system infringement to happen in the first place.” says Mr. Emanuel Eggenberg – Aarenet COO.

In all new system deployments, the Aarenet Triple-A Security Suite is installed in the background. The Secure Limit feature with Topstop feature and Time Controlled Block Sets is activated as standard. Optionally, the Security Protect and Connect features can be licensed and activated. Aarenet will develop further advanced security features within the different categories.

Aarenet Completed Deployment of Carrier Class VoIP System for FPT Telecom International - Vietnam

Aarenet announced today that it has worked with FPT Telecom International (FTI), the largest VoIP Service Provider in Vietnam, to successfully deploy a Carrier Class VoIP System with 4,000 concurrent call capacity at FTI’s Data Centre in Ho Chi Minh City, Vietnam. FTI is to provide advanced and customised VoIP services such as Virtual PBX and SIP Trunking solutions to SME and Enterprise Customers. Aarenet’s local APAC team and Specialists from Switzerland have vested relentless effort to integrate the Aarenet VoIP system with FTI’s existing core network nodes, BSS and OSS platforms.  FTI is expected to deploy first Customers on this system in January 2016.

“The completion of the FTI project is an important development for Aarenet as it signified a major milestone within our business strategy in the Asia Pacific region. We are content with our 2015 achievement and looking forward to further challenges and growth in 2016.” says Mr. Felix Jakob – Aarenet CEO.

“We are very pleased to be able to fulfill FTI’s commercial and technical requirement. Our job does not stop here as we will strive to provide the best possible support to FTI in order to meet their future requirements and to ensure a successful long lasting business relationship with FTI.” says Mr. Chanh Pham –   Regional Sales Manager of Aarenet.

Yealink SIP Phones Integrated in the Aarenet Auto-Provisioning

Carrier Customers with Aarenet VoIP Systems can deploy the new range of Yealink’s well-established SIP phones using zero-touch provisioning. Yealink and Aarenet bring strong VoIP solutions for customers in Europe and beyond.

Yealink, the global leading unified communication (UC) terminal solution provider, and Aarenet a technology vendor of carrier-class VoIP Solutions, are pleased to announce that six selected SIP phone models from Yealink’s T4 and T2 series are now fully interoperability tested and integrated into the Aarenet VoIP System’s Auto-provisioning server. Carrier Customers with Aarenet VoIP Systems can now deploy Yealink’s well-established phones with zero-touch provisioning. This announcement marks a successful beginning of cooperation between Yealink and Aarenet.

Yealink SIP Phone portfolio is an important component of the Aarenet carrier-class VoIP System, specifically, Virtual PBX deployment for Business Customers. The Aarenet VoIP Systems ensure seamless interoperability which facilitates advanced communication and attractive Total Cost of Ownership for End-users. The Aarenet VoIP Systems support all the typical legacy switching features and offers advanced functionalities unavailable on legacy systems like Fixed Mobile Convergence, Virtual PBX and key UC features such as Call Control, Collaboration, Messaging and Mobility.

Yealink’s Aarenet compatible SIP phone models offer rich choices to the Enterprise and SMB Customers. The flagship T4 Series of ultra-elegant IP phones, including the SIP-T42G, the SIP-T46G and the SIP-T48G, feature innovative design, rich features and user friendliness. Advanced features include support for gigabit networks, rich programmable DSS keys for customization and support for Bluetooth headsets (T46G/T48G). The SIP-T19P E2 and SIP-T21P E2 are business-grade phones that feature high quality and cost-efficiency.

Frank Remmers, Sales Director at Aarenet said: “It is an important milestone for both Aarenet and Yealink to achieve seamless interoperability between our Technology offerings. With Yealink’s comprehensive SIP phone portfolio now fully integrated with Aarenet VoIP Systems, we are in position to offer Customers with flexibility and advanced CPE solution while being cost effective. We look forward to further cooperation with Yealink in our quest for further expansion in the global telecommunication market space.”

“We are very excited to see the successful interoperability tests with Aarenet’s VoIP service,” said Yealink Vice President Stone Lu. “By working together, we help customers in Europe take advantage of the robust cost-efficient capabilities and the high performance of our solutions,” he added. “Yealink and Aarenet are also promoting our solutions in Southeast Asia and we look forward to a continually deepened relationship with Aarenet.”

About Aarenet
Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability. Aarenet is based in Switzerland with Customer base in Europe and Asia Pacific regions. For more information, please visit: http://www.e.aarenet.com/.

About Yealink
Yealink, the global leading unified communication (UC) terminal solution provider, helps businesses of all sizes make the most of their UC experience and embrace the power of “Easy Collaboration.” Yealink One-stop UC Terminal Solutions unify voice, video and data, and satisfy diverse customer needs and usage scenarios. The company’s comprehensive product portfolio includes video conferencing systems, conference phones, desk IP phones, wireless DECT phones and accessories. Customers from more than 100 countries enjoy Yealink’s reliable UC terminal solutions through its well-established global sales and service network. For more information, please visit: http://www.yealink.com.

Aarenet Powers Cloud Communications Services for Time dotCom - Malaysia 

Aarenet announced today that it has successfully deployed a Carrier Class VoIP System for Time dotCom – the second largest fixed line Service Provider in Malaysia. The Aarenet solution powers the innovative and advanced Time dotCom’s TCC services for Business Customers.  Aarenet’s unique Virtual PBX and Fixed Mobile Convergence applications were deployed to deliver seamless and feature rich voice communication experience for the SME and Enterprise sectors in Malaysia.

“We are pleased to be selected by Time dotCom and our team has worked diligently to deliver, commission and integrate our Carrier Class VoIP System into the Time dotCom’s comprehensive network infrastructure. Our effort does not stop here; we will continue to support Time dotCom to ensure the Time Cloud Communications deployment will be a big success.” says Mr. Felix Jakob – Aarenet CEO.

“We are very content with the support the Aarenet APAC Personnel have extended to us. The relentless effort from both our and Aarenet’s team during the past 12 months paid off and Time dotCom has just released our Time Cloud Communications services.” says Mr. Mohamad Hafiz Bin Azmi – Product Manager at Time dotCom.

New VoIP System Release 6.1

The new Aarenet VoIP System Release 6.1 was released end of September 2015 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release includes system performance tuning and additional FMC features supporting Instant Messaging and presence service. Other system related functionality include the possibility to schedule recurring conference room meetings (daily, weekly, forever) to improve the user experience and simplify the scheduling of recurring conferences and other client specific feature implementation.

The IOS and Android application “an IP-Phone” has been updated with a number of comfort features. New customization features including direct web access to a user defined URL offering e.g. access to a support tool or any other information. The activation of narrow band codecs (iLBC and OPUS) will reduce the data consumption during a call, which is especially beneficial for use on mobile networks and this can also result in a cost reduction of mobile charges whilst roaming in other countries. A high security version can be made available on request for specific applications.

Aarenet Participated in Smartfren's LTE Launch Event in Jakarta - Indonesia

Aarenet announced today that it has been working closely with PT ATM, a Telecom Service Provider and Technology Partner of Aarenet, to provide Mobile Office solution to Smartfren, a LTE Mobile Service Provider in Indonesia. Aarenet and PT ATM were able to showcase and demonstrate Mobile Office functionalities to private guests attending Smartfren’s LTE Launch Event at the Grand Hyatt Hotel in Jakarta, Indonesia.

“We are proud to attend this LTE Launch Event with Smartfren and PT ATM in Jakarta. Our Mobile Office solution can help to bring incremental revenue for Smartfren as they are now able to deliver Virtual PBX services to Business Customers using their Smartphone offerings. To further increase the ARPU of post-paid Customers, additional value added features such as One-Number service, Call Recording, Conferencing, and IVR can be introduced as well.” says Mr. Felix Jakob – Aarenet CEO.

“We are working closely with Aarenet to deliver advanced mobile services for Smartfren’s Customers. LTE service made available to Smartfren’s mobile users will enable them to take full advantage of the high bandwidth throughput and use their Smartphones as SIP endpoints for Virtual PBX service. We will continue to support Smartfren to ensure a successful deployment for them in Indonesia.” says Mr. Dedy Deng – PT ATM Executive Director.

New VoIP System Release 6.0

The new Aarenet VoIP System Release 6.0 was released end of June 2015 for production. Effective immediately, all new systems will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release includes the newly developed embedded SBC functionality, enhancements for Lawfull Interception and support for PC clients.

Successful CommunicAsia 2015

Aarenet, a Technology Vendor of Carrier Class VoIP Solutions, announced today that its premier CommunicAsia 2015 participation was a great success. There were strong interests from regional Service Providers and potential Technology Partners who visited Aarenet’s Booth – these are new promising business contacts for Aarenet at CommunicAsia 2015 in Singapore.

“At CommunicAsia 2015, Aarenet showcased our innovative and advanced technologies such as Fixed Mobile Convergence and Cloud PBX which can be deployed to the mass populations with utmost operational efficiency while being cost effective for Service Providers from a Capex perspective. Based on the strong interests that we have received from potential Customers, Aarenet will be returning to CommunicAsia in 2016.”, said Mr. Felix Jakob – Aarenet CEO.

“Aarenet strategically decided to enter the Asia Pacific market on April of 2014; during the past 14 months, we have successfully closed a number of Carrier opportunities and CommunicAsia 2015 in Singapore is a great place for Aarenet to meet with all of our Customers including System and Technology Partners. It was also an opportunity for us to meet with new Prospects in the quest to expand our footprint in the Asia Pacific region.”, said Mr. Bao Vo – APAC Regional Director.

"an PC-Phone" Desktop Client for Aarenet VoIP Systems

Aarenet developed and released a VoIP desktop client with integrated auto provisioning to enhance the end user experience. The client combines a comfortable VoIP client with UM functionalities like chat and video calling features and enables calls from the desktop pc using the fixed phone line anywhere where private network or public internet connection is available. Contacts of Outlook mail program or LDAP server connectivity integrate existing contacts into the client for easy dialling. Furthermore, simplified secure provisioning automates the registration process and ensures a full integration with system features.

Frank Remmers, Sales Director at Aarenet: “desktop clients and smartphones apps have passed the experimental usage and are now considered as valid solutions together with hardware based deskphones. There are many commercial solutions available and to ensure that the different features are tested and operating correctly we have decided to offer an integrated VoIP feature client. If required by the solution provider, it is even possible to develop a personalised version with channel customisation of the client. This will include adaptation of the product name and skin colour in line with the corporate appearance of the channel partner. This customisation will further strengthen the brand identity between the end user and the provider.

We consider the end user experience and the easy auto setup of the desktop client as the most important user benefits. Our desktop client “an PC-Phone” covers both items and ensures a secure connection into the Aarenet VoIP system. Activing the client is as simple as entering a username and password and relieves the customer from entering SIP credentials and other system settings. User features like video call, system chat functionality and Click2Dial from internet browsing simplify the use and provides powerful comfort features. The application can be used for both office based and travelling employees. We will continue to develop our mobility clients and will implement additional features to further develop the end-user experience.”

Together with the smartphone clients for ios and Android (“an IP-Phone”) and the broad range of integrated IP Phones from prime manufacturers,  Aarenet supports a broad range of end-user devices and solutions. In further development stages more client features will be implemented to grow the system in line with the market development and requirements.

“an PC-Phone” is available for commercial deployment with the release of the system software 6.0.

Release of Embedded SBC Functionality

Aarenet new system software includes the release of embedded Session Border Controller (e-SBC) functionality. This feature enables a secure connection to different private or public networks. An embedded solution reduces the total cost of ownership compared to a separate SBC and it will simplify the management and maintenance of the total solution.

Daniel Jaggi, CTO of Aarenet: “We have several customer installations where different networks are aggregated into an Aarenet backbone system. An SBC separates the different networks from each other and provides a secure boundary against illegal access from external sources. We have decided to implement the SBC functionality in the core system as existing solutions are often more expensive and quite complicated to configure. A secure border between the public network (internet), private networks and the core system reduces the vulnerability of the systems against fraud to a minimum. An embedded solution developed as an integral part of the system increases the transparency of the system and is a significant benefit for the operation and support of such systems.”

The new functionality will be available for systems shipped with software release 6.0.

Technologie Workshop für das Malaysian Ministry of Home Affairs

Aarenet announced today that it attended the Technology Update Workshop for the Malaysian Ministry of Home Affairs in Johor Bahru – Malaysia on March 21st, 2015.  This private workshop was hosted by Aexis Technologies, a System Partner of Aarenet and was held at the Double Tree by Hilton Hotel in Johor Bahru.

Aarenet in conjunction with Microsoft, Oracle and Pitney Bowes were keynote speakers at this event. This workshop covered a quite range of highly advanced voice and data communications technologies for the Ministry of Home Affairs. Aarenet - APAC Regional Director, Mr. Bao Vo, presented Cloud PBX and Fixed Mobile Convergence solutions which complemented Microsoft’s Mobile First, Cloud First presentation; while Oracle and Pitney Bowes were focusing on “Big Data” analytics.

Aarenet would like to express our sincere appreciation to Mr. Hashrizal Bin Zainal Haris – CEO of Aexis Technologies for extending the invitation of this prestigious event to Aarenet. We look forward to support Aexis Technologies and expand our joint business penetration in Malaysia.

Aarenet on CeBIT 2015

Successful CeBIT 2015.

Also in 2015 we received many visits of existing customers and new prospects from different
countries. We would like to thank all visitors for their interest and the promising discussions we
have had.

Aarenet Hosted Fixed Mobile Convergence Seminar in Hanoi - Vietnam

Aarenet announced today that it has hosted a Fixed Mobile Convergence Seminar in Hanoi-Vietnam introducing its latest Carrier-class FMC solution offerings. This event took place at the Nikko Hanoi Hotel on Tuesday, January 20th, 2015 and attracted personnel from key Fixed/Wireless Service Providers and Telecom Systems Integrators.

This Fixed Mobile Convergence (FMC) Seminar was attended by Aarenet’s CEO, Mr. Felix Jakob who was a Keynote Speaker at this event. Mr. Jakob elaborated on Aarenet’s comprehensive reference customer base in Western Europe and stress the strategic importance of convergence for fixed and mobile services in the near future.

“We were captivated by the strong participation of our Hanoi Seminar and it was great to observe overwhelming interests in our FMC solution by the number of questions raised during the Q&A session. It is clear that convergence is happening in Vietnam due to the strong growth of broadband internet services, in particular, mobile broadband. But most importantly, the End-users in Vietnam are well informed and enhanced FMC offerings such as One Number Service, Seamless Call Handover between WiFi / Cellular and BYOD (Bring-Your-Own-Device) are of paramount importance in today’s demanding service market.” says Mr. Felix Jakob – Aarenet CEO.

A live and interactive FMC demonstration was presented to the audiences by Aarenet team - Mr. Chanh Pham (Regional Sales Manager), Mr. Trung Do and Mr. Toan Pham (Technical Project Managers). Aarenet’s elegant Auto-provisioning system was in action to automatically activated FMC services on a number of Smartphones. Within seconds, the Aarenet System delivered mobile extension and single number utilisation services to various types of Smartphones. Automatic seamless call hand-over between WiFi and Cellular was demonstrated fluidly and received well compliments from our Guests. This interactive demo session triggered a healthy Q&A discussion afterward.

New VoIP System Release 5.9

The new Aarenet VoIP System Release 5.9 was released mid of December for production. Effective immediately, all new system will be equipped with the new release. An update service for existing installations can be offered without impacting the availability of active service.

The new Release includes enhancements to the Virtual PBX functionality and support for the latest versions of Smart Phone Clients for iOS and Android.

Coinciding with the new system release new versions of the SmartPhone Clients for iOS and Android have been deployed to the corresponding stores. These include a much wider range of functions and can be more easily provisioned.

Aarenet Carrier Class VoIP System at Saigon Postel in Vietnam is Ready for Service

Aarenet announced today it has fully completed the Carrier Class AS VP-102 Class-5 VoIP System installation and commissioning at Saigon Postel in Ho Chi Minh City.  Aarenet dispatched a team of Engineers to SPT locations in Ho Chi Minh City to complete this assignment in a timely fashion to meet the SPT’s comprehensive project timeline.

“In order to achieve this milestone at SPT, weeks if not months of planning was set in motion and monitored carefully every step of the way. The SPT’s AS VP-102 System has been integrated successfully to our Network Operations Centre for 24/7 monitoring and support. I would like to express our sincere appreciation to the SPT personnel for their valiant effort in supporting Aarenet to complete this task in the utmost professional fashion.” says Mr. Emanuel Eggenberg – Aarenet VP of Operations.

“This is not our first deployment in the Asia Pacific region – however, it represents another major milestone of achievement through our continuous and relentless quests in expanding business operations and footprint in the APAC region. We will utilise our recent success as momentum to further expand our business forward in 2015.” Says Mr. Bao Q. Vo – Aarenet Regional Director for the Asia Pacific region.

Saigon Cable Awarded Carrier Class VoIP Platform Tender to Aarenet

Aarenet announced today that Saigon Cable, the largest Cable Operator in Vietnam, providing Triple-Play services to both Residential and Business sectors, awarded their Carrier Class VoIP Platform Tender to Aarenet.  

“I am very pleased with this strategic development for our business expansion in the Asia Pacific region. Saigon Cable is an important Customer for Aarenet and our local APAC Support team, in conjunction with Operations organisation in Switzerland, are completely prepared to ensure a swift and successful deployment for Saigon Cable.” says Mr. Felix Jakob – Aarenet CEO.

Mr. Chanh Pham – APAC Regional Sales Manager at Aarenet who headed this project says “Our team had worked diligently and professionally to support the Saigon Cable’s Tender process. This announcement from Saigon Cable is a significant achievement for Aarenet and we will organise resources to fully support the next deployment phases at Saigon Cable.”

Aarenet Sponsored Kuala Lumpur "Borderless Communications" Seminar

Aarenet announced today that it has participated in the Kuala Lumpur 2014 Borderless Communications seminar in conjunction with Netregy Systems – an Aarenet’s Systems Partner based in Malaysia. This event took place at the Putra World Trade Centre on November 4th, 2014 and attracted personnel from both the Enterprise and Carrier sectors.

“We were very impressed with the strong participation of the Malaysian Carrier sector. With over 40 local ITSPs and Systems Integrators attended this event, it clearly indicated that Service Providers are looking for cutting-edge technologies to differentiate their service offerings in a very vibrant and well regulated market. Aarenet’s Fixed Mobile Convergence (FMC) solution delivers borderless communications solution to the end-users in the Residential, SME or Enterprise demographic. Our FMC solution is a matured technology that just works.” says Mr. Felix Jakob – Aarenet CEO.

Mr. Bao Vo – APAC Regional Director presented Aarenet’s carrier class Virtual PBX and Fixed Mobile Convergence solutions covering the Messaging, Mobility and Call Control verticals of Unified Communications – it was well received by the audiences.  

 “Aarenet FMC solution empowers the Mobile Workforce with advanced communications capability as if they are in the office environment.  With advanced FMC features such as Mobile Extension, Single Number Utilisation and Simultaneous Rings, missing phone-call is an experience of the past.”

A live and interactive FMC demonstration was presented to the audiences by Aarenet team - Mr. Thomas Trung (Systems Engineer) and Mr. Chanh Pham (Regional Sales Manager). Aarenet’s simple but powerful Auto-provisioning system was in action to automatically activated FMC services for four volunteers from the audience. Within seconds, we delivered mobile extension and single number utilisation services to their personal Smartphones. The incredible automatic seamless call hand-over between WiFi and Cellular Voice network was demonstrated fluidly and received well compliments from our Guests. This interactive demo session triggered a healthy Q&A discussion afterward and opened a number of initial interests in private proof of concept sessions in Malaysian Carrier sector.

White Label Solution Offering from Aarenet

To cover the needs from smaller solution providers and city carriers, Aarenet offers their carrier grade solution now as a so-called white label solution through selected accredited partners.

This will ensure that small provider can benefit from the advantages of a large system without the need to make significant investments. Operations and support can be offered in a managed system-setup, depending on the requirements of the provider. The white label solution is offered through selected partners who have completed the accreditation process. With these partners, local support and training can be offered and guaranteed.

The solution offers both residential VoIP services and Virtual PBX solutions for small and medium enterprises (SME). The programming and monitoring of the system can be integrated through standardized interfaces and personalised to the respective market and provider.

Frank Remmers, Sales Director Aarenet AG says “we have requests from smaller telephony service providers who want to benefit from a managed services approach. In the last years, many of these providers have invested into an open source solution and over time the experience is that these systems have their specific limits and characteristics.

17th Congress of the FRK Association in Leipzig

Der Fachvortrag stellt Kriterien vor, die im Beschaffungsprozess eines Carrier Voice Systems eine wichtige Rolle einnehmen und berücksichtigt werden sollten.

Frank Remmers, Sales Director Aarenet AG: „Aarenet bietet nebst der Beratung auch die am Markt verlangten Lösungen an. Unsere Erfahrung zeigt, dass zusätzliche Kriterien, wie Qualität und Nachhaltigkeit wichtiger sind als tiefe Einstiegpreise bei der Beschaffung eines neuen Voice Systems. Es geht darum, möglichen Neukunden zu helfen, eine Entscheidung zu treffen, die auf der richtigen Grundlage basiert“

Details zum Kabelkongress und das detaillierte Programm sind verfügbar unter http://www.kabelkongress.de/start/wp-content/uploads/Kongressprogramm2014_farbig_100914.pdf

New VoIP System Release 5.8

The development of the VoIP System Release 5.8 was finalised end of August 2014. Any new system will be equipped with the new release and includes the new functionality. An update service for existing installations can be offered without impacting the availability of active service.

The new Release contains among others enhancements IVR and Call Recording enhancements as well as improvements for fraud protection.

Also new IP phones from Alcatel, Aastra and Yealink are supported and can be provisioned fully automated.

Aarenet Sponsored Yangon 2014 Unified Communications Seminar

Aarenet announced that it has participated in the Yangon 2014 Unified Communications seminar in conjunction with other leading Telecom equipment vendors such as Patton and LifeSize. This event took place at the Yangon Hotel on August 6th, 2014 and attracted personnel from both the Enterprise and Carrier sectors.

“We fully believe that it is the right time to commit our resource and effort to build a strong branding for Aarenet in Myanmar.  We will also work closely with our Systems Partner Yadanarbon Fiber Services (YDF) to transfer knowledge by conducting sales and technical certification training events in Myanmar to ensure the utmost professional approach when supporting our local Customers” says Mr. Felix Jakob – Aarenet CEO.

Mr. Bao Vo – APAC Regional Director presented Aarenet’s carrier class Virtual PBX and Fixed Mobile Convergence solutions covering the Messaging, Mobility and Call Control verticals of Unified Communications.  It was well received by MPT personnel and IT Managers from leading Banks in Myanmar.  The success from this seminar has led to a number of customer trial requests for Aarenet and Yadanarbon Fiber Services. 

“This event was a great success and on behalf of Aarenet’s Management team, I wish to extend our sincere appreciation to YDF team for a job well done.  It was clear that both businesses and service providers in Myanmar are working diligently to modernise their telecommunications infrastructure to meet growing demands of Myanmar’s thriving economy.  This creates tremendous opportunities for both Aarenet and YDF.” says Mr. Bao Vo.  Mr. Tay Za Tun – YDF Director also added “Our Company has been laying thousands of kilometres of Fibre infrastructure for services providers, enterprises and multi-national companies in Myanmar - these Customers are perfect prospects for the UC deployment as their infrastructure are ready to host such high-bandwidth demanding applications such as voice and video conferencing.  We are pleased with our future prospects and keen to work with our Technology Partner such as Aarenet to realise our goals and objectives.”

During the next few weeks, Aarenet APAC team will be working closely with YDF team in Myanmar to follow up with all the participants of our UC seminar to answer any question that they may have and plan for specific customer trials.  We will also be planning for the next marketing event in Myanmar which will take place in late Q4 of this calendar year.

Aarenet and Mitek to Deploy VoIP Managed Service for Saigon Postel - Vietnam

Aarenet signed agreement with Mitek Trading Services.

Aarenet announced that it has signed an agreement with Mitek Trading Services, a Telecom Systems Integrator based in Ho Chi Minh City, to provide Class-5 Virtual PBX VoIP platform for Saigon Postel (SPT) Corporation, a Competitive Local Exchange Carrier in Vietnam.

SPT has been providing high quality voice, video, data and wireless services to both residential and business customers since 1995.  To further expand its customer base and enhance its current service offering, SPT is cooperating closely with Mitek to deploy advanced Virtual PBX and SIP Trunking services nationally.

“Virtual PBX and SIP Trunking services are new service offerings which will enable revenue retention and service competitiveness for Saigon Postel” says Mr. Vu Anh Tuan – Vice Director of Mitek Trading. Mr. Chanh Pham – Aarenet’s Regional Sales Manager also added “The new service offerings from Saigon Postel will provide substantial CAPEX and OPEX savings for small businesses and Aarenet will continue to enhance our VoIP platform by releasing advanced features and applications imminently in future software releases.”

“Saigon Postel’s new service offerings will revolutionise how small businesses in Vietnam are communicating internally between branch offices and externally with their clients.  Aarenet’s advanced features such as Multi-level IVR, Call Recordings, Voicemail, and Fixed Mobile Convergence are available in the Cloud, leaving minimal equipment for small businesses to maintain and support at their premises. We are delighted with the development at SPT and fully committed to provide Mitek and SPT with our comprehensive support to ensure a successful deployment proceeding forward.” says Mr. Felix Jakob – Aarenet’s CEO.

New VoIP System Release 5.7

Aarenet VoIP System Version 5.7 available for service.

The development of the VoIP System Release 5.7 was finalised end of May 2014. Any new system will be equipped with the new release and includes the new functionality. An update service for existing installations can be offered without impacting the availability of active service.

The release boosts the enterprise segment by offering additional business features for corporate use (virtual PBX, IP-Centrex) and includes the support of the newly developed Aarenet softclients. The core functionality now includes fax2mail functionality, call recording and the possibility to setup multi user phone conferences. The use of add-on conference systems is hence no longer necessary.

With the combined offering of a Class5 switch and virtual PBX, the Aarenet system can cover both residential as well as business applications and thus provides additional possibilities to fulfil customer demand and to realise business growth.

The available softclients are integrated and complete the functionality of the VoIP system. Automated provisioning simplifies the registration process significantly. Both IOS and Android versions are offered for use on smartphones, which software versions can be installed through the different app stores.

A windows version of the softclient is also available, which also supports touchscreen functionality under Windows 8. A MacOS Version is under development and will complete the new release shortly.

Aarenet Signed Managed Service Agreement in Vietnam

Aarenet signed full managed service agreement with Service Provider in Vietnam to deploy Virtual PBX and SIP Trunking applications for Business Customers.

Aarenet AG signed managed service for deployment of Carrier Class VoIP platform in Ho Chi Minh City, Vietnam. The Aarenet managed VoIP platform is capable of providing state-of-the-art Virtual PBX and SIP trunking functionalities to Business Customers including advanced application such as Fixed Mobile Convergence. Dr. Andreas Danuser – member of Aarenet Board of Directors said “I am pleased to see Aarenet activities in Asia becoming commercially successful. This outstanding achievement is a direct result of strategic technology innovations launched by Aarenet in 2014”. Mr. Felix Jakob – Aarenet CEO also said “Mature broadband infrastructure in Vietnam has propelled cloud based service penetration to the end-users in a big way. This is a step in the right direction for the modernisation process of telephony applications in Vietnam".

New Aarenet Sales Director

To support the increasing market demand for Class 5 and  Virtual PBX Systems, Aarenet strengthens its team with Frank Remmers, Sales Director in Switzerland.

To develop and support the increasing market demand for Aarenet Solutions in Europe, Aarenet has strenghtened its sales team with a Sales Director located in Switzerland. Mr. Frank Remmers worked for several Tier 1 carriers and started his professional career in 1991 as software developer of TDM and VoIP PBX switches and focused later on marketing and international sales. Frank Remmers joined Aarenet in April with the target to lead the expansion of the sales and distribution in the allocated markets in Europe.

Frank Remmers said: „The market is keeping a quick pace and there is a high demand for carrier VoIP solutions encompassing integrated business solutions like Virtual PBX and Fixed Mobile Covergence. Aarenet is in the perfect position to expand the sales based on a stable development platform and the existing customer base. There are many opportunities and our task is it to benefit from the existing time window.“

Contact: Frank Remmers - Sales Director - Aarenet, Email: frank.remmers @ aarenet.com

Saigon Technology Seminar

Aarenet hosted technology seminar for IT Specialists and Business Leaders in the Enterprise and Carrier sectors in Vietnam.

Aarenet hosted a technology seminar at the Nikko Saigon hotel on April 1st, 2014 to present our Virtual PBX and Fixed Mobile Convergence solutions. Many of the attendants were IT Managers and Business Leaders in both Enterprise and Carrier industries.  Mr. Felix Jakob – Aarenet CEO was a keynote speaker at this event and he provided the Audience with a global view on the trends and directions of cloud based services. It was well received by everyone who attended this event. Mr. Bao Vo – APAC Regional Director presented a detailed view of Aarenet’s Virtual PBX and FMC solutions followed by a VoIP Security presentation by Aarenet’s Senior Systems Engineer, Mr. Thomas Trung.

Successful CeBIT 2014

The new as a pure business to business exhibition conceived CeBIT 2014 has generated a lot of new promising business contacts for Aarenet. The new exhibition concept towards an event for IP professionals seams to be a success. 

We would like to thank all existing and new customers who have visited us at CeBIT 2014 at our booth in Hall 13.

Aarenet at CeBIT 2014

Aarenet is at the CeBIT 2014 in Hall 13 / Stand C76 present.

The new as a pure business to business exhibition conceived CeBIT 2014 takes place from 10th to 14th of March 2014 in Hannover, Germany. Aarenet is represented with its own booth in the Swiss Pavilion in Hall 13 / Stand C76.

Aarenet presents in particular the new Virtual PBX solutions and the newly launched smartphone and desktop clients.

New Aarenet Representative in Asia

Aarenet is newly represented by a Regional Sales Director in South-East Asia.

To meet the increasing demand for Aarenet solutions in South-East Asia, Aarenet has established a local presence with a Sales Director in the region. With Mr. Bao Vo, a proven Telecom specialist, Aarenet is now ideally represented with deep VoIP solution knowledge to meet regional customer requirements.

Mr. Bao Vo said: The rapidly growing demand for cloud-based services - in particular Virtual PBX services - is an opportunity and also a challenge for us. The Aarenet solutions with their excellent quality and great scalability fit perfectly the emerging markets in Southeast Asia.

Contact: Bao Vo - Regional Sales Director - Aarenet APAC, Email: bao.vo @ aarenet.com

New VoIP System Release 5.6

The Aarenet VoIP system release 5.6 is available as per today.

The new Aarenet VoIP System release 5.6 has been announced 2013 as planned for production mid December. All newly provisioned customer systems will be released according to this new standard. Existing, productive systems can be upgraded if required by customers.

The latest system release contains all essential features of a virtual PBX. The Aarenet Enterprise Virtual PBX system guarantees future-oriented functionalities and easily can replace conventional PBXs. The system has been equipped with a powerful IVR (Interactive Voice Response) and also offers an integrated phone-book. Additionally, the provisioning of telephones has been significantly simplified and automated. It is now possible to configure standard IP phones directly in the Aarenet VoIP system. Supported phone device-brands include Aastra , Akuvox , Panasonic, Snom and Yealink. Other manufacturers are currently being reviewed and incorporated at a later stage.

Aarenet Publishes Customer References

Aarenet published first customer references today. The pan-European business telecom operator Colt Technology Services (Colt) and the Swiss c​able- and service provider netplus.ch are now official Aarenet references.

The companies Colt and netplus.ch have agreed to be official reference customers for Aarenet. Aarenet takes this important moment to publish the two realized projects including the central use of the Aarenet VoIP switching platform. Colt praises mainly the highly availability and voice quality for their business customers. Netplus.ch uses the platform mainly in their cable- and FTTH-networks to reach residential customers. Both companies liked the professional impact of the Aarenet teams, which included the system design, the planning as well as the implementation including the smooth migration of respective, existing customer bases. Both reference stories are available on this webpage. Further references will be released and published here soon.

Aarenet Launches New NOC

To cope with the growing demand for Managed Services of customers Aarenet launched a new Network Operation Centre (NOC) in the last weeks. At the same time the staffing was increased in the area of support and operations.

In the new set-up of the NOC all operational inevitable parameters of each customer system may be monitored around the clock. The focus is the automation of the monitoring process in favour of the customer. The state of all systems operated by Aarenet as Managed Services is being displayed on large screens. The medial alerts support Aarenet’s staff in the NOC to control and manage tasks according their priorities. Aarenet may intervene in the configurations of the customer systems to ensure a smooth calling operation as needed. The specialists of Aarenet are well skilled and experienced to operate and maintain Carrier-Switches according to the requirements of the customers. Customers relying on Managed Services deployed by Aarenet may transfer mission critical tasks to Aarenet to minimize their risks and problems in systems operations. Aarenet offers various Service Level Agreements to customers. Among that Aarenet offers services including around the clock automated monitoring of the customer system.

Aarenet Launches Enterprise Virtual PBX

Der Schweizer Voice over IP Spezialist Aarenet AG bietet neu Firmenkunden, Internet-, Telecom- und Festnetzprovidern professionelle virtuelle PBX Funktionalität an.

Aarenet gibt heute bekannt, dass das Produkt Aarenet Enterprise Virtual PBX lanciert worden ist. Die virtuelle PBX wurde von Aarenet aufgrund vieler Firmen-Kundenanfragen sowie fehlenden und skalierbaren Marktangeboten entwickelt. Die Kundenbedürfnisse beinhalten heute immer weniger traditionelle Telefonzentralen und Hardware an einem festen Ort. Dem gegenüber nimmt die Nachfrage nach Cloud-basierten Diensten stetig zu.

Die Aarenet Enterprise Virtual PBX richtet sich an zwei Zielgruppen: Einerseits ermöglicht sie Service Providern und Festnetzanbietern, zusätzlich zu herkömmlichen Telefondiensten, Virtual PBX Services deren Firmenkunden anzubieten, um so die Kundenbindung durch spezifische Mehrwerte zu erhöhen. Andererseits profitieren Unternehmen direkt von einem einfach verständlichen technischen Telefon-System-Setup und Management via Webportal zugunsten ihrer Mitarbeitenden. Das System von Aarenet ist mandantenfähig und robust und deshalb für alle möglichen Anwendungsfälle bestens gerüstet.

Gegenüber Branchen-Wettbewerbern differenziert sich die Aarenet Enterprise Virtual PBX durch Carrier-grade Verfügbarkeit, garantierte Stabilität, Skalierbarkeit sowie erhöhte Kosteneffizienz. Zusätzlich ist die vereinfachte Bereitstellung (Service Delivery), Wartung, Betrieb sowie der Zugriff bis zum Enduser-Gerät im Supportfall (Service Assurance) gewährleistet. Um ein durchgehendes, positives Kundenerlebnis zu gewährleisten, werden die Telefongeräte eigens durch Aarenet zertifiziert. Bereits heute werden die wichtigsten Aastra- Panasonic- und Snom-Telefone unterstützt. Geräte von weiteren Herstellern werden je nach Kundenanforderungen und Marktverhältnissen getestet und zertifiziert. Zusätzlich zu den technischen Differenzierungsmerkmalen, gewährleistet Aarenet einen persönlichen, flexiblen sowie kompetenten Kundendienst, der von der bestehenden Kundschaft äusserst geschätzt wird.

Aarenet Enterprise Virtual PBX kann, je nach finanziellen Anforderungen der Kundschaft, als System gekauft oder gemietet werden. Der Betrieb kann entweder durch die Kunden selbst sichergestellt oder als Managed Service von Aarenet bezogen werden. Damit stehen den Kunden alle Variationen, entsprechend den jeweiligen Bedürfnissen, flexibel zur Verfügung.

Über Aarenet AG

Aarenet entwickelt, realisiert, verkauft und betreibt zukunftsorientierte und zuverlässige VoIP-Systeme für Telecom-, Internet- und Mobil Service Provider, Kabelnetz-Betreiber, Energie­versorger sowie Grossunternehmen. Systeme und Services werden im persönlichen Kontakt detailliert geplant, fristgerecht umgesetzt und in exzellenter Qualität sowie höchster Verfügbarkeit betrieben. Weitere Details sind auf der Webpage www.aarenet.com ersichtlich.

Pressekontakt

Felix Jakob, CEO Aarenet AG, felix.jakob @ aarenet.com, +41 31 980 28 11